The CMO Survey - Highlights and Insights Report - Spring 2024
205080 unifier university of utah
1.
2. Unifier in Action –
Primavera Unifier Implementation
at the
University of Utah
3. Objectives
Background
University of Utah
Unifier Implementation
Understand Unifier Processes and Workflows
Development Steps
Use in Unifier
Examine Cost Controls
Commitment Processes
Schedule of Values
Cost Sheet
Explore the Unifier user environment
Shell Hierarchy
Company Workspace
Dashboards and Reports
4. Background on the U
Oldest and Largest in State
State-funded
560 Active Structures
Oldest 1890
Pre 1960 – 82
1960 – 2000 – 224
Since 2001 - 50
32,000 Students
7,500 Employees (full-time)
Facilities Management
Three Divisions
Campus Planning
Construction Project Delivery
Facility Operations
$200M – Avg. Annual Completions
$1B – Ongoing Projects
Project Funding Sources
Legislative Appropriations
Grants, Gifts, and Donations
Departmental Expenditures
5. Unifier Implementation
Total Users
Company – 133
Partner – 119
Total Projects – 708
Active – 343
Complete/Archived – 365
Project Size/Value
Smallest - $1,192
Largest - $156M
Projects with Collaboration
21
0
10
20
30
40
50
60
70
80
90
100
Count
Value
Large
Medium
Small
8. Implementation
Product Acquisition-
March 2006
Initial Process Review
Develop and test initial BPs
Configure Basic Cost Processes
Program WebServices Interface to
PeopleSoft
Initial PM Training
Production Deployment
August 2007
Initial Focus – Financial Controls
• Cost Commits
• Budget Change
• Cost Sheet
• Action Item & Transmittals
• Document Manager
December 2007 – First Payment
Integration with People Soft
EOY 2007
• 9 Projects Created
EOY 2008
• 117 Projects Created
Project Collaboration
Fall 2008 - Begin Development
Identify Processes
• Request for Information
• Architect Supplemental Instruction
• Proposed Change Order
• Change Order - Collaborative
• Submittals
Spring 2009 - Review Processes
with Project Teams
August 2009 – First Collaboration
Project $105M Hospital Expansion
9. Implementation
DFCM Processes
2009
State Division of Facilities
Construction and Management
(DFCM)
Integrate DFCM Processes
Record all project costs
• DFCM commitments
• University commitments
Capture University’s obligation on
the project
Track payments to DFCM on
University’s obligation
Generate accurate client billings
Bill DFCM for timely reimbursements
Record receipts from client and
DFCM
Shell Migration
2010
Improved navigational structure
Ability to archive projects
Dashboards and Reporting
2011
Identifying key performance
indicators (KPIs)
Establishing benchmarks and
expectations
Developing consistent use patterns
Moving Forward
2013 –
Incorporate University Hospital
Projects into Unifier
Integration points between Unifier
and AiM, Unifier and Maximo, and
Unifier and Peoplesoft
Expand collaboration on projects
across University
Develop Portfolio and Project
Management
Improved client access and reporting
10. Product Acquisition
Initial stages of product development
Limited out-of-the-box support
Minimal documentation of existing of practices
Resistance to financial controls
Budget requirements
Change control
Approvals
Oversold benefits to users and management
Too few resources assigned to development
11. Production Deployment
Improved tracking of contracts and costs
Controlled updates to budgets
Performance and network issues
Interface and underlying DB changes
Parallel systems – AREV and Unifier
Increased level of detail – time consuming
Consistency and Scope of SOV detail
Resistance to change
14. Project Collaboration
Creating common terminology among user groups
Increased training and support load
Reduced Time to Respond, Time to Complete on
RFI
ASI
PCO
Submittals
Reduced effort on PM for
Project documentation
Approvals
15. DFCM Projects
Organizational Challenges
DFCM users not operating in the Unifier system
DFCM contractors/consultants not contractually
obligated to utilize Unifier for University projects
Duplication of efforts as DFCM-managed commits
must be entered into two different systems
Limited workflow routing capabilities on DFCM-
managed commits.
University PMs do not always receive DFCM Contract,
Change Order, and Payment information
Long delays in receiving billing activity from DFCM
16. Shell Migration
New Functionality in Unifier
Prior structure provided single list of projects
Ability to ‘Archive’ projects
Logical grouping of projects
Improved reporting
Initial hierarchy was too deep
Unable to place a single project in many shells
Lacks cost roll-up within shell hierarchy
17. Dashboards/Reports
Reports
User versus Custom
Custom…
Provides flexibility
Requires data views
And significant planning
Dashboards
Challenges in identifying requirements
Performance issues on large data sets
Lack of use/feedback
19. Moving Forward
Incorporate University Hospital Projects into Unifier
Integration points between
Unifier and AiM
Unifier and Maximo
Unifier and Peoplesoft
Expand collaboration on projects across University
Develop Portfolio and Project Management
Improved client access and reporting