The form interface, based on 602XML technology, mediates communication between Czech central government registers and almost 5000 contact points at local government offices, posts, embassies and offices of Trade Chamber as well as public notaries. This interface enables virtually unlimited extension of the network, both in terms of registers and contact points. Very simple and intuitive user control emerged to be a huge benefit of this solution - for most of users at contact point, a very brief training was sufficient, or even did not need any.

1. 602XML Case study
Development and
support of a form
interface to central
government systems
The form interface, based on 602XML
technology, mediates communication
between Czech central government
registers and almost 5000 contact
points at local government offices,
posts, embassies and offices of Trade
Chamber as well as public notaries.
This interface enables virtually unlimi-
Situation after implementation:
ted extension of the network, both in
A network of contact points covers entire
terms of registers and contact points.
territory of the Czech Republic as well as most
Very simple and intuitive user control
of embassies. In December 2009, there was
emerged to be a huge benefit of this
about 5000 contact points. Each month new
solution - for most of users at contact
ones are added. At these contact points, peo-
point, a very brief training was suffici-
ple can get statements from central registries
ent, or even did not need any.
and submit some applications in few minutes.
Client:
The following agendas can be administered at
Statements from central state registries,
Czech POINTs:
such as criminal record, trade registry or land
register, are among mandatory attachments * land registry statements
to most of applications and proposals to both * trade registry statements (there are two se-
parate trade registries in the Czech Repub-
local and central government. To get these
lic. For self-employed and for companies)
statements, people needed to travel to a
* criminal records statements
regional office of a registry and spend some
time (often several hours) standing in queue. * declaration of foundation of a new business
The only other way how to get the paper was * application for a business license
to submit an application and wait two or three * statement of penalties for traffic violation
weeks. * statement from a list of List of approved
suppliers
Situation before the project: * application for a license to run a car ceme-
Statements from central state registries, tery
such as criminal record, trade registry or land * statement from a book of debtors
register, are among mandatory attachments * data box operations, such as establishment
to most of applications and proposals to both of a new data box, generation of a new
local and central government. To get these password etc.
statements, people needed to visit a regional
office of a registry during opening hours and Number of these agendas is continuously
spend some time (often several hours) extended. For using these services, citizens
standing in queue. The only other way how do not need any knowledge of IT. They also do
to get the paper was to submit an application
and wait two or three weeks.
This imposed permanent administrative
burden on Czech civics and businesses. For
handicapped people and Czech civics abroad
the situation was especially difficult.

2. not need an electronic signature. They only need to bring an “It is great to work with Software602. It
identity card or other proof of identity, such as a passport. is quite a big company, but they are not
bound by bureaucratic corporate rules you
In addition to all of these agendas, Czech POINT contact po- can meet in some international compa-
ints verify copies of documents and deliver “authorized con- nies. If you work with Software602, you
version of documents”, which means conversion from paper can be sure that they do what has to be
to electronic file with legal effect and vice versa. Authori- done without useless discussions.”
ties, which run the contact points, can use Czech POINT’s
functions to convert documents for their internal use.
also took over responsibility for opera-
The contact points are available at local government offi-
ting and support of IT infrastructure.
ces, branches of Czech Post and Trade Chamber offices as
well as at Czech embassies and public notary offices. Access
Luděk Šafář, the project manager on be-
of users (officers) at these contact points is protected by
half of the Czech Interior Ministry, said.
electronic signatures. Those parts of communication, which
“It is great to work with Software602. It
involve sensitive data, are encrypted.
is quite a big company, but they are not
bound by bureaucratic corporate rules
A new contact point can be added easily. Interface capacity
you can meet in some international com-
is almost unlimited and a very brief training is sufficient for
panies. If you work with Software602,
users, many of them even do not need any.
you can be sure that they do what has to
Products and services delivered: be done without useless discussions.”
* Design, delivery and step by step extending of the form
solution, which connects central registers with contact
points.
* 602XML smart forms are used for tasks such as requesting
statements, communication with central registers, crea-
About Software602
ting of statements and their registration.
Software602 is the flagship of Czech
software. It is focused on smart forms based
History and evaluation of the project:
comprehensive solutions, which replace flow
The first Czech POINT appeared in March 2007 in Prague
of papers in large and middle organization.
district Praha 13. People were given statements from real
These solutions cover creating of documents,
estate register and both trade registers. Based on this expe-
their flow and approval processes as well as
rience, the network was extended up to 50 contact points
archiving. Software602 is especially strong
in different Czech and Moravian regions. After evaluation
in public sector. It often collaborates with
of this pilot phase, it was decided to open more than 1000
key systems integrators in the market.
other contact points across the Czech Republic and to add
Software602’s products are available in
more agendas.
the Czech Republic, Slovakia and other 50
It was confirmed that: countries. The company’s motto is to deliver
* The interface can be easily extended to virtually unlimited premium quality for available prize.
number of users.
The interface is very simple for users. It is so easy that a Contact us:
*
brief training is sufficient. Many users do not need any. Software602, a. s.
Hornokrčská 15, 140 00 Praha 4
Creating of user accounts and distribution of access certifi- e-mail: info@602.cz,
cates were more demanding, before their automation throu- telephone: +420 222 011 602
gh Novell Identity Manager at the beginning of 2008. Novell web: www.software602.eu, www.602.cz