4. Our Charge
We want to partner with our
potential students, provide
world-class customer service,
and create a personalized
experience to empower our
potential students to make
informed decisions about their
educational future.
6. Generation Z
11 to 20 Years Old
"I want it now!"
Financial Security of Family
Crave Constant and Immediate Feedback
See Themselves as Answer to Problems (social
networking)
7. Generation Y
Born 1980-1994
Grew up with Technology (laptops, cell
phones, cable TV, etc)
Live for Today and Just Do It
Coddled and protected by parents
High Expectation of Reward and
Recognition
8. Generation X
Born 1965-1980
Latch Key
Autonomy and Self Reliance
Comfortable with Authority but Not
Impressed by Titles
Like Flex Schedules
9. ost Effective
vailable Campuses - 10 Colleges and 2
Skill Centers
esources to Help Students Succeed
xcellent Programs to Prepare to Transfer
to a 4-Year University
WE C.A.R.E.
C
A
R
E
10. What Is Financial Aid?
Helps Students/Families Pay for
College
Covers Educational Expenses (tuition
and fees, room and board, books and
supplies, transportation, etc.)
Includes Grants, Scholarships, Work-
study, and Loans
11. 5 THINGS YOU NEED TO KNOW ABOUT FINANCIAL AID
Application
Verification
SAP
Awarding
Disbursement
12. Eligibility for Financial Aid
Be either a U.S. Citizen
OR
Be a U.S. permanent
resident (with alien
registration number)
Have a valid social
security number
Have a high school
diploma or GED (some
exceptions may apply)
Be enrolled or plan to
be enrolled in college
AND
Be working towards an
eligible program of
study
Be registered with
selective service
(males between 18-25)
13. SIGN AND DATE ALL
DOCUMENTS
VERIFY THE
APPLICATION IS
COMPLETE BEFORE
SUBMITTING
WWW.FAFSA.GOV
ADHERE TO
DEADLINES
15. SAP
Must complete 2/3 of all
attempted work
Maximum Time Frame
Measurement - Students have
attempted more than 150% of
the published credits required
for their program of study
16. Awarding
Check student center for message
Identifies types and amounts
Amounts based on enrollment
12>credits (full-time)
9-11 credits (3/4 time)
6-8 credits (half time)
<5 credits or less Students can accept, deny,
or reduce amount
18. Other Types of Funding
Maricopa Community College District Scholarships
Maricopa Foundation scholarships (privately funded)
Presidents' Scholarship
Honors Achievement Award
Veterans Benefits (U.S. military, veterans, or veterans'
dependents)
Job sponsorship (talk with your employer about benefits)
College specific scholarships
20. Building a Relationship
Get students talking
Find out interests? Family life? Support at
home?
Find a relatable moment if possible
Peeling an onion
Motivation is tied to emotion
Why? Why? Why?
