8. WHAT DID WE DO DIFFERENT?
- Delivery every week.
- Kept things really simple.
- Gave users the tools they want.
- Gave as much as control as possible to users
- Sandbox Schemas – Huge Hit.
- E & L – T mostly by customers.
- Made decisions very fast.
- Tried things fast and moved on, ruthlessly, if they didn’t work.
- Didn’t take any shortcuts on security.
- Knowingly took on tech debt and cleared it as we went along.
14. 1. DO THE RIGHT THINGS
14
1. Listento what your clients want.
2. Work hard on giving your team
clarity
3. Instill passion for Technology and
TCO responsibility
15. 15
2. DO THEM FAST
1. Incorporate and empower small, self-
contained “youbuild it, you run it”
teams.
2. Infuse radical courage by providingair
cover to make mistakes,learn and
innovate.
3. Invest in DevOpsthinking,tooling and
processes.
16. 16
3. ENSURE THEY ARE DONE
1. Reward Shipping stuff.
2. Reward solving actual customer
needs(not cool tech).
3. Rewardcollaborative success to
eliminate the “who gets the credit”
problem.