This is a n info graph of the recent Study of ICT Sector (2018) conducted by the ICT Association of Jordan - int@j
More details could be found through www.intaj.net/studies
1. TOP 5 IT AND ITES REVENUES BY ACTIVITY 2018
This is one of int@j primary focus which created www.ipreach.jo to promote Jordanian IPs globally.
$189,335,496
$40,000,000 $80,000,000 $120,000,000 $160,000,000 $200,000,000
$67,809,232
$136,872,601
$59,419,560
$47,807,419
(6201) Software, online applications, mobile applications and games development
(4651) Software licenses sale, IT Hardware & infrastructure wholesale
(4652010) Telecommunications equipment and telephones wholesale
(332002) IT Hardware & infrastructure installation
Other [ICTES related activity]
IT & ITES ECONOMIC GROWTH 2014-2018 (MILLION USD)
IT DOMESTIC VS. EXPORT REVENUES 2014 -2018 (MILLION USD)
INTERNET AND MOBILE ACCOUNTS PENETRATION 2018
IT & ITES total revenues grew by
10.71% in in 2018, exceeding $749.1
million in sales revenue.
The growth rate, while in double digits, is
which resulted in losing some important
the region.
The IT & ITES export revenue in 2018
This small decline in exports (at 2.2%)
requires the sector’s ecosystem to join
forces in exploring new market opportuni-
The rise in local revenues, clearly
market.
TELECOM REVENUES DISTRIBUTION 2018
2014 2015 2016 2017 2018
403.9 406.7
134.7
212.0 191.9
2014 2015 2016 2017 2018
1462 1353 1370 1402 1424
the sector’s growth.
market is needed.
Saudi Arabia and the GCC countries
remain as the top export markets of
Jordan’s ICT services. Focus shall be on
with these countries by both public and
private sectors. In an effort to do so, int@j
has organized “Jordan Pavilions” and
enhance the export of the sector.
IT & ITES BY EXPORTS REVENUE VOLUME 2018
Saudi Arabia
UAE
Kuwait
Netherlands
USA
Iraq
Egypt
Qatar
UK
Palestine
56,530,572
39,581,441
33,119,525
20,036,286
19,822,979
13,268,001
10,839,912
7,887,165
7,685,742
6,305,316
MARKET
PERCENTAGE
TOTAL EXPORT
REVENUE IN USD
SALE REGION
21.55%
15.09%
12.62%
7.64%
7.56%
5.06%
4.13%
3.01%
2.93%
2.40%
TOP10COUNTRIES
registered the highest employment
numbers at a percentage of 23% of the
total number of jobs in 2018. int@j in
partnership with other stakeholders in the
Council (NSSC) that is an employer-led
body that aims at reducing unemployment
and fostering employment.
ICT EMPLOYMENT BY GENDER
4,505
FEMALE
33%
9,147
MALE
67%
67% of total jobs were occupied by men
(9,147 jobs) and 33% by women (4,506
jobs). Gender balance in the sector is
taken up by women in 2018. int@j drive to
empower tech females.
ICT EMPLOYMENT 2017 – 2018
The rise in revenue with the steady
employment rate indicates higher
profitability increase will lead to a higher
employment numbers in the near future.
While realizing that the gap between
academia output and market needs is
int@j and partners in the ecosystem are
IT & ITES EMPLOYMENT BY FUNCTION
2014 – 2018 (MILLION USD)
ANNUAL INVESTMENT IN TELECOM TELECOM REVENUES
2014 2015 2016 2017 2018
547 614 658 677
750
Sales
Software
Development
IT Support
Network and
Infrastructure
HR & Admin
Customer
Care
Other
Technical
Marketing Management
Technical
Operations
23%
15%
14%
13%
8%
6%
6%
6%
5%
4%
ICT Sector in Jordan 2018
IT EXPORT
IT DOMESTIC
2014 2015 2016 2017 2018
178 200 207
268 262
368
413
451
409
487
IN 2017 (17,672)
IN 2018 (17,698)
Prepared by : T +962(6)5812013 F +962(6)5812016 www.intaj.net
full report to access full survey details please visit www.intaj.net/studies
$136,830,291
Other
9% 16% 8%
$227,718,593
Fixed Line
$109,290,311
Internet
67%
$949,932,206
Mobile
TRC, due to inflated stats collected from
operators, adopted a different criteria in
that reflected actual figures. Mobile
there being untapped markets for further
internet and mobile services. More
research and investment is needed to
recover this segment’s growth.
88.80%
INTERNET
85%
MOBILE