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NETWORKED
      INSIGHTS
Fueling Intelligent Brands
Social	
  Loves	
  an	
  Upset


March	
  Madness
A	
  Slam	
  Dunk
Each	
  year	
  American	
  businesses	
  brace	
  for	
  a	
  productivity	
  plunge	
  
during	
  the	
  NCAA	
  men’s	
  collegiate	
  basketball	
  tournament	
  –	
  by	
  
one	
  estimate,	
  a	
  total	
  hit	
  of	
  $1.2	
  billion	
  in	
  2010.	
  Without	
  	
  
question,	
  March	
  Madness	
  stirs	
  the	
  passion	
  of	
  fans	
  from	
  coast	
  	
  
to	
  coast.

Many	
  companies	
  seek	
  to	
  capitalize	
  on	
  this	
  fervor	
  by	
  adhering	
  
to	
  a	
  traditional	
  marketing	
  approach.	
  One	
  consumer	
  services	
  
company	
  believed	
  it	
  could	
  dominate	
  its	
  category	
  during	
  the	
  
three-­‐week	
  tournament	
  by	
  buying	
  exclusive	
  advertising	
  rights	
  
to	
  TV	
  broadcasts	
  of	
  games.	
  At	
  a	
  cost	
  of	
  roughly	
  $42	
  million.

This	
  caused	
  another	
  company	
  in	
  their	
  category	
  to	
  be	
  “locked	
  
out”	
  of	
  the	
  NCAA	
  and	
  search	
  for	
  an	
  alternative	
  to	
  throwing	
  this	
  
expensive	
  advertising	
  blanket	
  over	
  the	
  proceedings.	
  It	
  turned	
  
to	
  Networked	
  Insights,	
  which	
  used	
  social	
  media	
  data	
  analysis	
  
                                                                                                   	
  
audience	
  at	
  a	
  fraction	
  of	
  the	
  price.	
  And	
  by	
  doing	
  so,	
  the	
  	
  
company	
  could	
  avoid	
  the	
  substantial	
  expense	
  of	
  large	
  TV	
  buys	
  
and	
  still	
  reach	
  its	
  target	
  customers.	
  

The	
  typical	
  approach	
  in	
  this	
  type	
  of	
  situation	
  is	
  to	
  turn	
  to	
  	
  
online	
  media	
  and	
  buy	
  it	
  all	
  up	
  –	
  but	
  the	
  problem	
  is	
  you	
  can’t	
  

reach	
  you	
  can	
  with	
  a	
  TV	
  buy.	
  

However,	
  Networked	
  Insights	
  wasn’t	
  content	
  with	
  that	
  norm	
  –	
  
by	
  challenging	
  the	
  way	
  media	
  buyers	
  typically	
  think	
  about	
  
media,	
  we	
  uncovered	
  one	
  especially	
  promising	
  insight	
  
associated	
  with	
  March	
  Madness	
  …	
  the	
  upset!	
  

                                                                                                           Social	
  media	
  engagement	
  around	
  teams	
  
                                                                                                           with	
  the	
  biggest	
  upsets.




                                                                                                              © 2011, Networked Insights, Inc.
By	
  combining	
  social	
  media	
  and	
  search	
  data	
  analysis,	
  we	
  
found	
  that	
  out	
  of	
  all	
  the	
  story	
  lines	
  emerging	
  during	
  the	
  
tournament,	
  there’s	
  nothing	
  fans	
  enjoy	
  and	
  talk	
  about	
  more	
  
than	
  David	
  taking	
  down	
  Goliath	
  in	
  a	
  real	
  upset.

To	
  capitalize	
  on	
  this	
  interest,	
  the	
  company	
  could	
  develop	
  	
                  Meet	
  the	
  Big	
  Upsets	
  Audience
content	
  associated	
  with	
  upsets	
  –	
  the	
  creative	
  possibilities	
  
are	
  endless	
  –	
  and	
  then	
  be	
  ready	
  to	
  roll	
  it	
  whenever	
  the	
  little	
       	
  Males	
  (18-­‐54)
guys	
  triumph.                                                                                           	
  Household	
  income	
  ($25K-­‐$150K+)
                                                                                                           	
  High	
  school	
  graduate
                                                                                                           	
  Young	
  professional

INVESTMENT	
  SUMMARY                                                                                    YouTube	
  reaches	
  5.58M+	
  sports	
  fans	
  
                                                                                                         daily,	
  which	
  makes	
  up	
  42.1%	
  of	
  sports	
  
                                                                                                         fans	
  online1


                                                                                                                 	
  Follows	
  sports	
  on	
  TV	
  and	
  web	
  	
  
                                                                                                         	
  	
  	
  especially	
  teams	
  from	
  his	
  home	
  city,	
  	
  	
  
                                                                                                         	
  	
  	
  state	
  and	
  alma	
  mater

                                                                                                                 	
  Connects	
  with	
  friends,	
  shares	
  	
  
                                                                                                         	
  	
  	
  highlights,	
  talks	
  trash	
  and	
  debates	
  with	
  	
  	
  
                                                                                                         	
  	
  	
  fellow	
  fans	
  on	
  social	
  networking	
  sites

                                                                                                                 	
  Fills	
  out	
  2-­‐3	
  March	
  Madness	
  
                                                                                                         	
  	
  	
  tournament	
  brackets	
  with	
  co-­‐workers	
  	
  	
  
                                                                                                         	
  	
  	
  and	
  friends	
  alike

                                                                                                                 	
  Might	
  
                                                                                                         	
  	
  	
  	
  the	
  NCAA	
  tournament

Placement	
  opportunities	
  could	
  include	
  interstitial	
  ads	
  	
  
that	
  appear	
  when	
  someone	
  goes	
  to	
  YouTube	
  looking	
  for	
  	
  
upset-­‐themed	
  videos.	
  Google	
  search	
  results	
  could	
  include	
  
company-­‐generated	
  links	
  that	
  drive	
  users	
  to	
  company-­‐	
                             Source:
                                                                                                         1Nielsen@Plan	
  Release	
  Q1	
  2010.	
  Base:	
  	
  
sponsored	
  content.	
  
                                                                                                         male	
  sports	
  fans	
  –	
  men	
  (18-­‐54),	
  household	
  
                                                                                                         income:	
  $25K	
  -­‐	
  $150K+,	
  high	
  school	
  graduate	
  
Sequencing	
  became	
  the	
  key	
  to	
  the	
  success	
  of	
  such	
  an	
  approach.	
            and	
  watched	
  sports	
  TV	
  programs	
  in	
  last	
  7	
  days	
  or	
  
Content	
  should	
  be	
  placed	
  in	
  venues	
  that	
  enable	
  it	
  to	
  ripple	
  and	
       attended	
  a	
  sports	
  event	
  in	
  last	
  30	
  days	
  or	
  recalled	
  
increase	
  its	
  social	
  reach	
  as	
  much	
  as	
  possible	
  as	
  people	
  pass	
             Sports	
  News	
  in	
  the	
  last	
  30	
  days.
it	
  around.




1
    http://rivals.yahoo.com/ncaa/basketball/news?slug=dw-amtourney031708                                 © 2011, Networked Insights, Inc.
Networked	
  Insights’	
  comparison	
  of	
  the	
  effectiveness	
  of	
  
a	
  targeted,	
  sequenced	
  media	
  approach	
  and	
  a	
  traditional	
  	
  
exclusive-­‐rights	
  approach	
  revealed	
  striking	
  differences.	
  	
  
By	
  modeling	
  the	
  overall	
  ripple	
  effect	
  and	
  social	
  reach	
  of	
  	
  
the	
  sequenced	
  approach,	
  we	
  proved	
  that	
  a	
  $2	
  million	
  paid	
  	
  
media	
  investment	
  would	
  generate	
  market	
  awareness	
  that	
  	
  
far	
  exceeded	
  that	
  produced	
  by	
  the	
  $42	
  million	
  spent	
  on	
  	
               Viewed	
  another	
  way,	
  more	
  than	
  95	
  percent	
  	
  
traditional	
  advertising.                                                                           of	
  	
  the	
  $42	
  million	
  spent	
  using	
  the	
  traditional	
  
                                                                                                      media	
  approach	
  was	
  wasted.	
  That’s	
  about	
  	
  
Viewed	
  another	
  way,	
  more	
  than	
  95	
  percent	
  of	
  the	
  $42	
                      $40	
  million	
  that	
  could	
  have	
  been	
  spent	
  on	
  
                                                                                                      other	
  priorities,	
  or	
  taken	
  to	
  the	
  bottom	
  line	
  to	
  
million	
  spent	
  using	
  the	
  traditional	
  media	
  approach	
  was	
  
                                                                                                      boost	
  EPS.	
  
wasted.	
  That’s	
  about	
  $40	
  million	
  that	
  could	
  have	
  been	
  spent	
  
on	
  other	
  priorities,	
  or	
  taken	
  to	
  the	
  bottom	
  line	
  to	
  boost	
  EPS.	
  

A	
  slam	
  dunk	
  indeed.	
  




   Questions	
  about	
  this	
  report?	
  Want	
  a	
  free	
  consultation	
  
   on	
  how	
  social	
  data	
  can	
  improve	
  your	
  media	
  planning	
  
   and	
  other	
  marketing?	
  Contact	
  us.
   Email:	
  info@networkedinsights.com	
  	
  	
  	
  	
  	
  
   Web:	
  www.networkedinsights.com
   Phone:	
  608.237.1867	
  	
  	
  	
  	
  




                                                                                                         © 2011, Networked Insights, Inc.

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NCAA March Madness Advertising Report

  • 1. NETWORKED INSIGHTS Fueling Intelligent Brands
  • 2. Social  Loves  an  Upset March  Madness A  Slam  Dunk Each  year  American  businesses  brace  for  a  productivity  plunge   during  the  NCAA  men’s  collegiate  basketball  tournament  –  by   one  estimate,  a  total  hit  of  $1.2  billion  in  2010.  Without     question,  March  Madness  stirs  the  passion  of  fans  from  coast     to  coast. Many  companies  seek  to  capitalize  on  this  fervor  by  adhering   to  a  traditional  marketing  approach.  One  consumer  services   company  believed  it  could  dominate  its  category  during  the   three-­‐week  tournament  by  buying  exclusive  advertising  rights   to  TV  broadcasts  of  games.  At  a  cost  of  roughly  $42  million. This  caused  another  company  in  their  category  to  be  “locked   out”  of  the  NCAA  and  search  for  an  alternative  to  throwing  this   expensive  advertising  blanket  over  the  proceedings.  It  turned   to  Networked  Insights,  which  used  social  media  data  analysis     audience  at  a  fraction  of  the  price.  And  by  doing  so,  the     company  could  avoid  the  substantial  expense  of  large  TV  buys   and  still  reach  its  target  customers.   The  typical  approach  in  this  type  of  situation  is  to  turn  to     online  media  and  buy  it  all  up  –  but  the  problem  is  you  can’t   reach  you  can  with  a  TV  buy.   However,  Networked  Insights  wasn’t  content  with  that  norm  –   by  challenging  the  way  media  buyers  typically  think  about   media,  we  uncovered  one  especially  promising  insight   associated  with  March  Madness  …  the  upset!   Social  media  engagement  around  teams   with  the  biggest  upsets. © 2011, Networked Insights, Inc.
  • 3. By  combining  social  media  and  search  data  analysis,  we   found  that  out  of  all  the  story  lines  emerging  during  the   tournament,  there’s  nothing  fans  enjoy  and  talk  about  more   than  David  taking  down  Goliath  in  a  real  upset. To  capitalize  on  this  interest,  the  company  could  develop     Meet  the  Big  Upsets  Audience content  associated  with  upsets  –  the  creative  possibilities   are  endless  –  and  then  be  ready  to  roll  it  whenever  the  little    Males  (18-­‐54) guys  triumph.  Household  income  ($25K-­‐$150K+)  High  school  graduate  Young  professional INVESTMENT  SUMMARY YouTube  reaches  5.58M+  sports  fans   daily,  which  makes  up  42.1%  of  sports   fans  online1  Follows  sports  on  TV  and  web          especially  teams  from  his  home  city,            state  and  alma  mater  Connects  with  friends,  shares          highlights,  talks  trash  and  debates  with            fellow  fans  on  social  networking  sites  Fills  out  2-­‐3  March  Madness        tournament  brackets  with  co-­‐workers            and  friends  alike  Might          the  NCAA  tournament Placement  opportunities  could  include  interstitial  ads     that  appear  when  someone  goes  to  YouTube  looking  for     upset-­‐themed  videos.  Google  search  results  could  include   company-­‐generated  links  that  drive  users  to  company-­‐   Source: 1Nielsen@Plan  Release  Q1  2010.  Base:     sponsored  content.   male  sports  fans  –  men  (18-­‐54),  household   income:  $25K  -­‐  $150K+,  high  school  graduate   Sequencing  became  the  key  to  the  success  of  such  an  approach.   and  watched  sports  TV  programs  in  last  7  days  or   Content  should  be  placed  in  venues  that  enable  it  to  ripple  and   attended  a  sports  event  in  last  30  days  or  recalled   increase  its  social  reach  as  much  as  possible  as  people  pass   Sports  News  in  the  last  30  days. it  around. 1 http://rivals.yahoo.com/ncaa/basketball/news?slug=dw-amtourney031708 © 2011, Networked Insights, Inc.
  • 4. Networked  Insights’  comparison  of  the  effectiveness  of   a  targeted,  sequenced  media  approach  and  a  traditional     exclusive-­‐rights  approach  revealed  striking  differences.     By  modeling  the  overall  ripple  effect  and  social  reach  of     the  sequenced  approach,  we  proved  that  a  $2  million  paid     media  investment  would  generate  market  awareness  that     far  exceeded  that  produced  by  the  $42  million  spent  on     Viewed  another  way,  more  than  95  percent     traditional  advertising. of    the  $42  million  spent  using  the  traditional   media  approach  was  wasted.  That’s  about     Viewed  another  way,  more  than  95  percent  of  the  $42   $40  million  that  could  have  been  spent  on   other  priorities,  or  taken  to  the  bottom  line  to   million  spent  using  the  traditional  media  approach  was   boost  EPS.   wasted.  That’s  about  $40  million  that  could  have  been  spent   on  other  priorities,  or  taken  to  the  bottom  line  to  boost  EPS.   A  slam  dunk  indeed.   Questions  about  this  report?  Want  a  free  consultation   on  how  social  data  can  improve  your  media  planning   and  other  marketing?  Contact  us. Email:  info@networkedinsights.com             Web:  www.networkedinsights.com Phone:  608.237.1867           © 2011, Networked Insights, Inc.