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Psychology & Health
ISSN: 0887-0446 (Print) 1476-8321 (Online) Journal homepage: http://www.tandfonline.com/loi/gpsh20
The impact of vacation and job stress on burnout
and absenteeism
Mina Westman & Dalia Etzion
To cite this article: Mina Westman & Dalia Etzion (2001) The impact of vacation and job stress on
burnout and absenteeism, Psychology & Health, 16:5, 595-606, DOI: 10.1080/08870440108405529
To link to this article: https://doi.org/10.1080/08870440108405529
Published online: 19 Dec 2007.
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Citing articles: 90 View citing articles
Psych~~logy
andHeulfh,2001, Vol. 16,pp. 595406
Reprints available directly from the Publisher
Photocopying permitted by license only
0 2001 OPA (Overseas Publishers Association) N.V.
Published by license under
the Harwood Academic Publishers imprint,
part of Gordon and Breach Publishing,
a member of the Taylor & Francis Group.
Printed in Malaysia.
THE IMPACT OF VACATION AND JOB STRESS ON
BURNOUT AND ABSENTEEISM*
MINA WESTMAN+and DALIA ETZION
Tel Aviv University, Israel
(Infinalform 15January, 2001)
The purpose of the present study was to test the hypothesis that vacation relief decreases psychological and beha-
vioral strains caused byjob stressors. Weexamined the impact ofjob stressand vacation on strain on 87 blue-collar
employees in an industrial enterprise in central Israel. Whereas former respite research focused on the impact of
vacation only on psychological strains such as burnout andjob and life satisfaction, the current study also exam-
ined a behavioral strain, absenteeism. The employees completed questionnaires before and afier vacation and
again four weeks later. Our findings show that vacation alleviated perceivedjob stress and burnout as predicted,
replicating findings that a respite from work diminishes levels of strain to lower than chronic, on-the-joblevels.
We found declines in burnout immediately afier the vacation and a return to prevacation levels four weeks later,
and a similar pattern with regard to absenteeism.
Lounsbury and Hoopes (1986)definedvacation as “a cessationof work, a time when a person
is not actively participatingin his or her job. It is a time when a person is free to pursue other
interests, and therefore a time when the work situation might lose importance compared to
otherdomainsof experiencesuchas family and personal leisure”(p.393).Westman and Eden
(1997),proposingto embedrespiteresearch within Hobfoli’s(1989)conservationof resources
(COR) theory of stress,suggest that vacationsare used as a time to replenish resources,to halt
losscyclesand build gain cycles,thus preventingthe strain resultingfromjob stress.
Following Kahn et al. (1964) and Hackman and Oldham (1975), we definejob stress in
terms of role demands originating in the work environment. Physical (e.g., high blood
pressure, high cholesterol), psychological (e.g., anxiety, burnout), and behavioral strains
(e.g., low performance, absenteeism)are common reactions or outcomesresulting from the
experienceof job stressors(Jex and Beehr, 1991).
According to Lee and Ashforth (1996),burnout has been the most widely studiedcorrelate
of job stress. Defined as a psychological strain resulting from continuous exposure to
chronic daily stressors,burnout is an experienceof physical, mental and emotional exhaus-
tion accompanied by deterioration of performance and negative attitudestowards one’s self
and others(Etzion, 1984;Freudenberger, 1980;Pines et al., 1981).Maslach (1982)concep-
tualized burnout as a three-dimensional experience that includes emotional exhaustion,
depersonalization,and reduced personal accomplishment. Shirom (1989)in his extensive
review of the burnout phenomenonconcludesthat exhaustion is the most importantdimension
* M e w Aharon-Madarcollectedthe data in the field underthe supervisionof MinaWestman and DaliaEtzion as
part of the requirements for her master’s degree in organizational behavior at Tel Aviv University. A preliminary
version of this paper was presented at the SlOP2000 Annual Conference, New Orleans,Louisiana, April 2000.
‘Corresponding author. Tel.: +972 3-6408189; Fax: +972 3-6407739; E-mail: minaw@tauex.tau.ac.il.
595
596 M. WESTMAN AND D. ETZION
underlying burnout. Role stress has been shown to increaseemotionalexhaustion(Lee and
Ashforth, 1993).Acknowledging exhaustion as the aspect most relevant to respite effect,
we have adopted Pines and Aronson’s (1981)definitionof burnout, with its focus on emo-
tional, mental, and physical exhaustion.
Whereas former respite research focused on the impact of respite on job stress and
psychological strainssuch as anxiety (Eden, 1990),burnout (Etzion et al., 1998;Etzion and
Sapir, 1997;Westman and Eden, 1997;Westman and Etzion, in press), and job and life sat-
isfaction (Lounsbury and Hoopes, 1986), the current study also examined a behavioral
strain -absenteeism.
Situationsin which thejob’s demandsexceed the individual’sresources are expected to
produce stress. In such situationswithdrawal representsa means of avoidingstress. For the
organization,one of the most significant forms of withdrawal is absenteeism, an observable
consequence of changing the allocation of time and effort from work to some nonwork
activity and setting (Fichman, 1998).
There are two main possible elements of absenteeism: duration and frequency. In the
current study we relate only to frequency of absence since frequencies were found to be a
more reliable measure than duration (see Melamed et al., 1995). However, we used two
measures, differentiating between reasons for absence: (a) absence for health reasons,
which includescertified sick absenceof more than three days; and (b) leave taken for “other
reasons” for at least one day. Both kinds of absenteeism may result from stress. Hendrix
(1985)found that the onsetof cold and flu was afunction of psychologicalstress,job-related
tension, anxiety and poor eating and health habits.
Most withdrawal research treats absence and lateness as different manifestations of
withdrawal from the aversive work environment. People who are having a hard time
coping with stress in theirjobs are more likely to call in sick or take a day off. Accordingto
Dilts et al. (1985), the phenomenon of absenteeismfrom the workplace is an expression of
employees’ withdrawal behavior, and can be seen as a measure of some form of organiza-
tional dysfunction. Similarly, Dwyer and Ganster (1991) note that work stress is linked to
results of withdrawal behavior - that is, various stress factors cause the employeesto want
to absent themselvesfrom the workplace.
Some researchers regard absenteeism from work as a conscious and considered deci-
sional act on the part of employees who are interested in not arriving at work because they
have other desires, personal matters, constraints, need for a break, or family obligations.A
number of researchers have suggested that absenteeism may provide a “safety valve” for
coping with stress. Neubauer (1992) found that nurses with high absenteeism rates rated
their work environment as high in stress and low in control. Similarly, Greiner et al.
(1998) used observationaljob analysis to measure stressor dimensions that interfere with
task performance among 308 transit operators. Results indicate that individuals in the high
stressor group were almost four times more likely to be in the high absenteeism group in
comparison with individualsin the low stressor group. In the same vein, Rentsch and Steel
(1998), studying civilian personnel working in a research and technology directorate,
found thatjob characteristics were durable predictors of absence over a 6-year period.
Dalton and Mesch (1992) found that those who requested but did not receive transfers
had higher post-decision absenteeismrates than those whose requests were granted. Simi-
larly, those who requested but did not receive promotion had higher absenteeismrates than
their counterpartswho were promoted (Schwarzwaldet af.,1992).In the same vein, Klaas
et al. (1991) showed that absenteeismwent up for two months after union employees filed
policy-relatedgrievances, which signaled and challenged a presumed injustice with regard
VACATION AND ABSENTEEISM 597
to treatment by management. Geurts er al. (1994) claim that explanations based on either
stress and withdrawal or equity would account for these types of input reductions
These findings indicate that absenteeism may be used as a mechanism for coping that
allows the employee to reduce stress and “recharge his batteries”. Thus, absenteeism may
also be seen in a positive light. Occasionally, withdrawal behavior of this type allows
employeesto escape from high-stressjobs or from boredom so that they can return to work
after a few days of rest with renewed strength (Kohler and Mathieu, 1993). Sheffer and
Bar-Netz (1982) add that the employees may consider absenteeismas a deserved right; to
be used as a form of protection or as a protest against such aspects of work life as poor
working conditionsor poor interpersonalrelations.
According to Israeli law, employers have to provide their employees with a certain
amount of time off with pay. In Israel as in the United States and other countries a major
type of paid time off is paid vacation.An organizationalvacation,which affords employees
the opportunity of distancing themselves from the job’s stressors, ought to bring relief, at
least temporarily, from chronic job stress and, consequently, from psychological and
behavioral strain.Therefore,the purpose of the present study was to test the hypothesis that
vacation relief decreases psychological and behavioral strains such as burnout and absent-
eeism (especiallyfor reasons other than health problems)which are caused by job stressors.
METHOD
Sample
Respondents, 87 employees in a food company, completed stress and burnout items on
three occasions. Promising confidentiality, we provided them with numbered question-
naires on the first occasion and asked them to write the same number on the following
questionnaires so we could concatenate each person’s data on all occasions. All Hebrew-
speakingemployeeswere approach (250). Theresponse rate on the first occasion was 50%
(126 out of 250) and on the second and third occasions69% (87out of 126).Thus, the final
samplefor analysisconsistedof 87 employees (53 males and 34 females). The average age
of the respondents was 41 (women 43 and men 38 years old), most of them were married
(72%) and 62% of them were Israeli-born. Over 64% had full high school education or
higher, with 27% of them holding an academic degree. The average seniority in the organ-
ization in this sample was 13years (men 16,women 12).
Design and Procedure
Vacation research offers a way of testing the stressor-strain hypothesis by comparing
levels of stress and strain while individuals are alternately on and off their jobs. Data
gatheredthis way can be analyzedas a “partiallyinterruptedtime series” (Eden, 1982, 1990),
a statistically powerful quasi-experimental design that rules out the major threats to
internal validity posed by measuring both stressors and strain only once, using questionn-
airescompleted by the same individuals.
We conducted repeated observations using Cook and Campbell’s (1979) interrupted
time-seriesdesign with replications.Without a control group, the threat to internal validity
is minimized by the repeated measurement of burnout and absenteeism before and after
vacation, in the presence and absence of job stress. We scheduled data collection around a
598 M. WESTMAN AND D. ETZION
10-dayPassover vacation shutdown.Finding no precedent for ideal timing, we decided to
measure perceived job stress and burnout on three occasions: 10days before the vacation
(in order to avoid the last minute rush), three days after the vacation (in order to detect the
respite effect as close to the vacation as possible) and four weeks after the vacation. The
scheduling of the second post-vacation measurement followed previous respite studies
which showed fade-out around three to four weeks after returning from vacation (Etzion
and Sapir, 1997;Westman and Eden, 1997).
On all the occasions the questionnaires were distributed at work and collected on the
same day or a day or two later. The information regarding absenteeismwas collectedfrom
the organization’sdatabase.Permissionto accessthis information was requestedand granted
by the organization’shuman resource manager. Data on the absence of all the employees
who had records available during the research period (203) were gathered. We calculated
the percentagesof all those absentduring the relevant period, once before the vacation and
twice after the vacation. The dates of measurement were determined by organizational
routine, using the regular monthly reports generated by the personnel department on work
attendance. The pre-vacation measure of absenteeism included all incidence of absences
accumulated during the month prior to the vacation (March). As the first post-vacation
measure was generated for the month that included the two-weekvacation (April),it related
to absences accumulated for only two working weeks (16 days) after returning from vaca-
tion. The second post-vacation measure was again an accumulation of the incidence of
absence during a full month (May) after the second measurement -that is, six weeks after
returning from vacation.
Measures
Job stress was measured by 21 itemsfrom ajob characteristicquestionnaire(Etzion, 1984;
Pines et al., 1981) corresponding to Kahn et al.’s (1964) and Hackman and Oldham’s
(1975)conceptualization.Respondentsnoted on a 7-point scalethe prevalence in theirjobs
of such stressors as difficult decisions, taxing duties, deadlines, and conflicting demands.
Cronbach ason the three occasionsranged between .73and .79.
Burnout was measured using the 21-item Burnout Index (BM) devised by Pines and
Kafry (Pines et al., 1981). The BM measures on a 7-point scale how often respondents
experience physical exhaustion (e.g., weak, tired), emotional exhaustion (e.g., depressed,
entrapped),and mental exhaustion(e.g., worthless, rejected).We omitted one item (rundown)
due to the high proportion of missing data caused by a typo that made this item difficult to
comprehend.For the 20 items, a ranged between .87 and .92 on the three occasions.Factor
analysis of the BM revealed only one dimension.
Absenteeism. Data concerning frequency of absence for the whole group’ were gathered
from computerized attendance records provided by the human resource manager. We
counted as absentee for “other reasons” any employee who was absent from work for at
least one working day during the relevant period and we counted as “sick” any employee
who called in sick for three consecutive days upon a doctor’s order. Since the number of
‘Sincethe data to which we had access was anonymous, we were able to calculate the absenteeism rate on a
groupbasis from all available recordsof employeeswho went on vacation, including those who did not complete
our stress and burnout questionnaires.Thus, there is no direct correspondencebetween the n’s of the self-report
data(87) andthe organizational hard data (203).
VACATION AND ABSENTEEISM 599
Table 1
3 occasions (N= 87)"
Means, standard deviation and intercorrelations among stress and burnout measures across
Measures M SD I 2 3 4 5
1. Stress1 3.73 .69
2. Stress2 3.51 .61 .50***
3. Stress3 3.63 .61 .70*** .49***
4. Burnout1 2.89 .65 .54*** .44** .42***
5. Burnout2 2.70 .99 .I3 .55*** . I 1 .56***
6. Burnout3 2.92 .94 .35* .2Ia .41*** .55*** .32***
Nores: 51's range from 77to 82 due to missingdata;' p < .I0*p < .05;**p < .01; ***I>< . 0 1 .
working days in each of the three periods was not the same, we compared the percentages
of absenteeism only between two similar periods, namely, the pre-vacation period (the full
month of March) and the second post-vacation period (the full month of May). We used the
month that included the vacation (April), consisting actually of only 16working days after
the vacation, just to look for trends, not as a basis for comparison.
RESULTS
Table 1 presents means, standard deviations and intercorrelations between stress and burn-
out on all three occasions. The three correlations in the upper left-hand triangle are test-retest
reliability coefficients of the job stressors measure; median = .56. The three correlations in
the lower right-hand triangle are test-retest reliability coefficients of the burnout measure
(median =.48). Job stressors and burnout were strongly correlated on all three occasions
(median of the three simultaneous stress-burnout correlations (italicized in Table 1)
r= SO), lending support to the hypothesis thatjob stress is related to burnout.
VacationEffects
ANOVA of job stress and burnout (see Tables 1 and 2) across the three occasions yielded
an overall occasions effect which indicated that mean stress and mean burnout changed
significantly across the three occasions (F(2,170)=5.08 and 6.23, respectively; p c .01).
Table 2 Anova ofjob stressacross three occasions
Source df ss MS F
Occasions 2 2.06 1.03 5.08**
Residual 172 34.93 0.20
Note: **p < .Ol.
Table 3 Anova of burnout acrossthree occasions
Source df ss MS F
~~ ~~
Occasions 2 3.27 1.64 6.23**
Residual I68 44.13 0.26
Nore: **p < .01
600
3.80 --
3.70
l
n 3.60
v)
l
n
a
0 3.50
7
2
+
3.40
M. WESTMAN AND D. ETZION
z
-_
--
--
- *
/
//
Pre-vacation Post-vacation1 Post-vacation 2
(3.73) (3.51) (3.63)
Figure 1 Meanjob stress across three occasions.
Pre-vacation Post-vacation 1 Post-vacation 2
(2.89) (2.70) (2.92)
Figure 2 Mean burnout acrossthree occasions.
Figures 1 and 2 show mean perceived job stress and mean burnout, respectively, on the
three occasions.Thepattern of fallingand rising levelsofjob stressand burnout clearlyshows
the hypothesized ameliorativeimpactof vacation on both perceivedjob stress and burnout.
Vacation had a distinct and amelioratingeffect on the perception of job stress and on the
experienceof burnout, immediately after vacation, followed by a return to the pre-vacation
VACATION AND ABSENTEEISM
70
60
so
40
.
I
B
8 30
*
8
4
4 20
lo --
601
--
--
--
--
--
--
Table4 Cochran test comparingpercentageof absenteeism across two occasions
Source df Cochran Q N
Occasions* 1 0.78 175
Occasionsh 1 19.75** 174
Notes: ‘Absenteeism for health reasons;bAbsenteeismforotherreasons;**I,c .01
level after four weeks. Comparison between pre-vacation job stress and the first post-
vacation measure (post-vacation 1) showed a clear respite effect (F(1,85)= 10.30,p < .01).
Comparing the two post-vacation measures of stress (post-vacation 1 and post-vacation 2)
showed a slight non-significant rise in job stress a month after the vacation (F(1,85)
=2.25, ns). However, comparing the pre-vacation level of job stress to the second post-
vacation level (post-vacation 2) revealed a non-significant difference as well (F(1,85)
=2.90, ns), indicatingthat by four weeks after the vacation there was no longer any signi-
ficant evidence of relief from stress. As for burnout, comparison between pre-vacation
burnout and the first post-vacation measure showed a clear respite effect (F(1,85) = 11.OO,
p <.01).Comparingthe two post-vacation measures of burnout showed a significantrise in
burnout a month after the vacation, evidencing fade-out of the relief that had been experi-
enced duringthe vacation (F(1,85) =7.58,p <.05).Indeed,comparingthe pre-vacationlevel
of burnout to the second post-vacation level (post-vacation 2), revealed a non-significant
difference (F(1,85) =0.31,p >.05),indicating that by four weeks after the vacation burn-
out had returned to its chronic pre-vacation level. To summarize,job stress and burnout
dropped to their lowest level immediately after the vacation and returned to their chronic,
pre-vacation level by four weeks after the vacation, the beneficial effects of the vacation
having vanished.
----- otherreasons
health reasons
0
Pre-vacation Post-vacation
Figure 3 Rates of absenteeism for health reasonsand forotherreasons across two occasions.
602 M. WESTMAN AND D. ETZION
As for absenteeism,we compared percentagesof absencesfor the total group before and
after the vacation using the Cochran Q-test (see Table 4 and Figure 3). The rate of absent-
eeism for health reasons was 34% in the pre-vacation period, 18%in the first post-vacation
period, and 31% in the second post-vacation period (see Figure 3). Our findings show that
for the absenteeismrate for health reasons there was no significantdifference between the
pre-vacation and second post-vacation period (Q=0.78; ns).
The rate of absenteeismfor “other reasons” was 63%in the pre-vacationperiod, 32%in
the first post-vacation period, and 44% in the second post-vacation period. The findings
regardingabsenteeismfor “otherreasons” show that the absenteeismrate six weeks after the
vacationwas stillsignificantlylowerthan duringthepre-vacation period (Q= 19.75;~
c .001).
DISCUSSION
The results confirm the hypothesis that vacation relief decreases psychological and beha-
vioral strains caused by job stress. The timing of the measurement occasions around the
vacation respite strengthensthe causal interpretation of these relationships and patterns of
change when compared to the one-shot correlations most often invoked to test the stress-
strain hypothesis.
The vacation alleviated perceived job stress and thus also the experience of burnout as
predicted, replicatingfindings that a respite from work has the effect of lessening strain to
levels that are lower than chronic, on-the-job levels (Eden, 1990; Etzion et al., 1998;
Frankenhaeuseret al., 1989;Westman and Eden, 1997).in a sampleof blue-collar workers.
However, the most notable contribution of this study is the finding of a respite effect on a
behavioral strain, absenteeism,measured objectively.
The finding that absenteeism for non-health reasons decreased after vacation supports
Westman’s(1999) view that respiteresearch should be embedded in COR theory (Hobfoll,
1989).When employees loseresourcesunder chronic stress, one of the possibilities to stop
the loss cycle and start a gain cycle is to distance themselves from the cause of loss, taking
time off, being absent from work. It also ties in with the notion of Staw and Oldham (1978)
and Beiting (1984)that continuingabsenteeismmay simultaneouslyreflectongoingattempts
to obtain relief from a negative work situation. Our findings indicatethat taking a vacation
can be regarded as a stress management technique. As such, our findingscorroborate find-
ings concerning the beneficial effects of stress management intervention on burnout and
absenteeism. To illustrate, Cooper and Golanz (1991), who assessed the impact of stress
counseling, found a decline from pre- to post-test in absence days, sickness events, and
depression.No suchchangeswere found for the controlgroup.Similarly,Dierendonck et al.
(1998), who conducted a burnout intervention program assessed individual absenteeism
rates before and after the program. They found that burnout and absenteeismdiminished in
the experimentalgroupas compared with a controlgroup. Stressrelief may therefore be the
underlying mechanism of absenteeism. From the point of the employee, absenteeism is a
self-initiatedrespite designedto rebuild resources.
From a practical viewpoint, absenteeism represents a significantcost and source of dis-
ruption to the organization(Rhodesand Steers, 1990).To decreaseabsenteeism,the organ-
ization should try to regulate vacations according to stressfulperiods. However, it is always
preferable to use stress prevention measures such as decreasing overload, ambiguity and
contlict and decreasingthe organizationaljob stress.Preventivestress management is more
effective for the individual and the organization than stress management.
VACATION AND ABSENTEEISM 603
Measuringjob stress and burnout three times enabled us to discover that vacation has an
abrupt, positive impact that fades gradually. Had we measured post-vacation stress and
burnout only once, immediatelyafter the vacation, we would have concluded that a vacation
attenuatesjob stress and burnout. Had we measured post-vacationjob stress and burnout
and absenteeismonly once, a month after vacation, we would have concluded that vacation
had no impact. Having two post-vacation measurements enabled us to detect a process
whereby the beneficial impact of vacation on job stress and burnout abates within two
weeks after vacation and fades almost entirely within six weeks.
Absenteeism due to “other”reasons, however, remained lower than before vacation even
six weeks after returning from vacation. If, as may be assumed, “other” refers to chores that
people need to accomplish during working hours (at banks, governmental offices, or
schools,for example), this may indicatethat not only short vacations, but also flexibility in
time or permission to take time off for essential errands, may reduce this kind of absentee-
ism (see, for example, Ronen, 1981). This idea is corroborated by Fichman (1989), who
found that the daily probability of absenteeismwent down as other opportunities to engage
in non-work activities, such as a paid holiday, occurred.
It is important to note that absenteeism was measured objectively. Many empirical and
survey-basedattendance studies have relied on self-reported absence (Harrison and Shaffer,
1994;Johns, 1994b).As there is, unfortunately, little research on the construct validity of
self-reports of absence, the validity of research that relies upon such reports is open to
question.
Absenteeism is harmful to the organizationnot only because of the working days lost,but
also because it may be followed by other withdrawal behaviors that distance the employee
from the organization.Indeed, some empirical literature claims that there is a progression
of withdrawal behaviors, implyingthat withdrawal behaviors occur in a specific order over
time (Mitra et al., 1992;Rosse, 1988).For example, Rosse (1988)found evidence of a pro-
gression of lateness to absence and from multiple absences to quitting. Thus, apart for the
immediate harm absenteeismcauses the organization,it can cause further harm and lead to
withdrawal if its sources are not effectively remedied.
Similarly, burnout takes a high toll in terms of employees’ physical and psychological
health, but its course of development and its warning signs are not always easily detected
by either managers or colleagues or even the affected individuals themselves (see Etzion,
1986, 1987).By the time anybody in the employee’s surroundingsrealizes that the person is
burningout it may be too lateto prevent the health hazards. A high incidenceof absenteeism,
however, may serve as a warning sign for intervention and taking preventive measures,
such as vacation or any other sort of break from work.
Much more research is needed on absence and nonwork activities. We need to identify
the activities for which people are leaving the workplace and the functions and attractions
of these activities.There is little concrete knowledgeand informationas to what people do
with their time away from work. We suggest that further research in the area of respite
should focus on this issue as an obvious next step.
As burnout and absenteeism are costly to the organization, vacations can be used as a
means to prevent strain and not only as a stress management intervention. According to
COR theory, interrupting loss spirals and creating gain spirals is the best course for stress
resistance because it is preventive. This can best be achieved by planning short respites.
Most respite research,however, has focusedon the impact of long vacationson well-being.
We lack adequateknowledgeof optimalrespite length and timing to plan a respite that will
help employees derive maximum relief. Nevertheless,there are indications that even a day
604 M. WESTMAN AND D. ETZION
or two off can have an ameliorative effects (Halberg et al., 1965; Frankenhaeuser et al.,
1989).Pines and Aronson (1988) suggestedthat time off can be a long weekend, a week, a
couple weeks, or even more. Eliot (1982)recommended frequent short vacations as a form
of stress management. According to Quick and Quick (1984), five well-planned 3-day
weekends may be better than a one-week vacation. Etzion and Sapir (1997) found that the
optimalvacation length for decreasingstress and burnout was 10days.We need research to
pinpoint the ideal length and frequency of vacations for maximal relief. The impact of
short, daily respites should also be studied, as they might be efficient on-the-job tools for
combating strain and serve as additional ways to facilitate resource replenishment,as well
as acting as a preventive measure for decreasingburnout and absenteeism.
Occupational health psychology is “concerned with taking the distress out of work”
(Quick et al., 1997,p. 3) through prevention and intervention.Thus, our ultimate aim is to
help create healthy productive workplaces that do not harm workers or their families.
Meaningful prevention and intervention strategiesmust rest on sound theory and evidence.
Vacationhespite research thus has an important contribution to make to occupational
health psychology. In accomplishing this agenda, research on the vacation-stress-strain
framework faces several significant challenges. To develop prevention and intervention
strategies, we need to focus our efforts on identifying work organization factors that have
an impacton the employee’swell-being,beyond the effects of wages and benefits.Another
avenue of research is identifying the characteristics of respite that alleviate stress and
strain.
There are a few possible limitationsthat have to be mentioned. First of all, the vacation
was the shutdown Passover holiday which might be different from a vacation in another
period of the year. We have no information about what people did during this vacation.
However, we do know that vacation time is different from work time. There is a detach-
ment from the workplace and a change of venue. As most shutdown vacations are around
holidays it is nearly impossible to control this possible confounding factor. However, past
studies have shown that the holiday did not have the impact of a vacation.Etzion and Ofek
(I 998) who compared the effects of a Passover shutdown holiday in a sample of observant
and non-observantwomen social workers, found a significantdecreasein burnout after the
Passover vacation in both groups. This finding is not different from other respite findings
in which the break from work was due to a holiday (Etzion and Ofek, 1998), a stint of
active reserve duty (Etzion et al., 1998) or a business trip (Westman and Etzion, in press).
The holiday shutdown type of vacation may cause a problem of generalizability to other
kinds of respite. However, as our findings replicate those of other studies using various
kinds of vacation,they add to the generalizabilityof the phenomenon.
A second limitation of this study was the small sample size, though the three repeated
measurements compensate for this problem. A third limitation stems from the need to
preserve the participants’ anonymity, which is the reason we were unable to obtain the
individuals’ absence data and could not investigatethe direct relationship of stress, burn-
out, and absenteeism.However, as a guard against a biased and socially desirablereaction,
keepingthe promise of confidentialityis essentialfor generatingvalid and reliable responses
from participants.
Acknowledgements
This research was partly supported by the Israel Institute of Business Research, Tel Aviv
University,Israel.
VACATION AND ABSENTEEISM 605
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Impacto laboral estres udg

  • 1. Full Terms & Conditions of access and use can be found at http://www.tandfonline.com/action/journalInformation?journalCode=gpsh20 Psychology & Health ISSN: 0887-0446 (Print) 1476-8321 (Online) Journal homepage: http://www.tandfonline.com/loi/gpsh20 The impact of vacation and job stress on burnout and absenteeism Mina Westman & Dalia Etzion To cite this article: Mina Westman & Dalia Etzion (2001) The impact of vacation and job stress on burnout and absenteeism, Psychology & Health, 16:5, 595-606, DOI: 10.1080/08870440108405529 To link to this article: https://doi.org/10.1080/08870440108405529 Published online: 19 Dec 2007. Submit your article to this journal Article views: 1214 Citing articles: 90 View citing articles
  • 2. Psych~~logy andHeulfh,2001, Vol. 16,pp. 595406 Reprints available directly from the Publisher Photocopying permitted by license only 0 2001 OPA (Overseas Publishers Association) N.V. Published by license under the Harwood Academic Publishers imprint, part of Gordon and Breach Publishing, a member of the Taylor & Francis Group. Printed in Malaysia. THE IMPACT OF VACATION AND JOB STRESS ON BURNOUT AND ABSENTEEISM* MINA WESTMAN+and DALIA ETZION Tel Aviv University, Israel (Infinalform 15January, 2001) The purpose of the present study was to test the hypothesis that vacation relief decreases psychological and beha- vioral strains caused byjob stressors. Weexamined the impact ofjob stressand vacation on strain on 87 blue-collar employees in an industrial enterprise in central Israel. Whereas former respite research focused on the impact of vacation only on psychological strains such as burnout andjob and life satisfaction, the current study also exam- ined a behavioral strain, absenteeism. The employees completed questionnaires before and afier vacation and again four weeks later. Our findings show that vacation alleviated perceivedjob stress and burnout as predicted, replicating findings that a respite from work diminishes levels of strain to lower than chronic, on-the-joblevels. We found declines in burnout immediately afier the vacation and a return to prevacation levels four weeks later, and a similar pattern with regard to absenteeism. Lounsbury and Hoopes (1986)definedvacation as “a cessationof work, a time when a person is not actively participatingin his or her job. It is a time when a person is free to pursue other interests, and therefore a time when the work situation might lose importance compared to otherdomainsof experiencesuchas family and personal leisure”(p.393).Westman and Eden (1997),proposingto embedrespiteresearch within Hobfoli’s(1989)conservationof resources (COR) theory of stress,suggest that vacationsare used as a time to replenish resources,to halt losscyclesand build gain cycles,thus preventingthe strain resultingfromjob stress. Following Kahn et al. (1964) and Hackman and Oldham (1975), we definejob stress in terms of role demands originating in the work environment. Physical (e.g., high blood pressure, high cholesterol), psychological (e.g., anxiety, burnout), and behavioral strains (e.g., low performance, absenteeism)are common reactions or outcomesresulting from the experienceof job stressors(Jex and Beehr, 1991). According to Lee and Ashforth (1996),burnout has been the most widely studiedcorrelate of job stress. Defined as a psychological strain resulting from continuous exposure to chronic daily stressors,burnout is an experienceof physical, mental and emotional exhaus- tion accompanied by deterioration of performance and negative attitudestowards one’s self and others(Etzion, 1984;Freudenberger, 1980;Pines et al., 1981).Maslach (1982)concep- tualized burnout as a three-dimensional experience that includes emotional exhaustion, depersonalization,and reduced personal accomplishment. Shirom (1989)in his extensive review of the burnout phenomenonconcludesthat exhaustion is the most importantdimension * M e w Aharon-Madarcollectedthe data in the field underthe supervisionof MinaWestman and DaliaEtzion as part of the requirements for her master’s degree in organizational behavior at Tel Aviv University. A preliminary version of this paper was presented at the SlOP2000 Annual Conference, New Orleans,Louisiana, April 2000. ‘Corresponding author. Tel.: +972 3-6408189; Fax: +972 3-6407739; E-mail: minaw@tauex.tau.ac.il. 595
  • 3. 596 M. WESTMAN AND D. ETZION underlying burnout. Role stress has been shown to increaseemotionalexhaustion(Lee and Ashforth, 1993).Acknowledging exhaustion as the aspect most relevant to respite effect, we have adopted Pines and Aronson’s (1981)definitionof burnout, with its focus on emo- tional, mental, and physical exhaustion. Whereas former respite research focused on the impact of respite on job stress and psychological strainssuch as anxiety (Eden, 1990),burnout (Etzion et al., 1998;Etzion and Sapir, 1997;Westman and Eden, 1997;Westman and Etzion, in press), and job and life sat- isfaction (Lounsbury and Hoopes, 1986), the current study also examined a behavioral strain -absenteeism. Situationsin which thejob’s demandsexceed the individual’sresources are expected to produce stress. In such situationswithdrawal representsa means of avoidingstress. For the organization,one of the most significant forms of withdrawal is absenteeism, an observable consequence of changing the allocation of time and effort from work to some nonwork activity and setting (Fichman, 1998). There are two main possible elements of absenteeism: duration and frequency. In the current study we relate only to frequency of absence since frequencies were found to be a more reliable measure than duration (see Melamed et al., 1995). However, we used two measures, differentiating between reasons for absence: (a) absence for health reasons, which includescertified sick absenceof more than three days; and (b) leave taken for “other reasons” for at least one day. Both kinds of absenteeism may result from stress. Hendrix (1985)found that the onsetof cold and flu was afunction of psychologicalstress,job-related tension, anxiety and poor eating and health habits. Most withdrawal research treats absence and lateness as different manifestations of withdrawal from the aversive work environment. People who are having a hard time coping with stress in theirjobs are more likely to call in sick or take a day off. Accordingto Dilts et al. (1985), the phenomenon of absenteeismfrom the workplace is an expression of employees’ withdrawal behavior, and can be seen as a measure of some form of organiza- tional dysfunction. Similarly, Dwyer and Ganster (1991) note that work stress is linked to results of withdrawal behavior - that is, various stress factors cause the employeesto want to absent themselvesfrom the workplace. Some researchers regard absenteeism from work as a conscious and considered deci- sional act on the part of employees who are interested in not arriving at work because they have other desires, personal matters, constraints, need for a break, or family obligations.A number of researchers have suggested that absenteeism may provide a “safety valve” for coping with stress. Neubauer (1992) found that nurses with high absenteeism rates rated their work environment as high in stress and low in control. Similarly, Greiner et al. (1998) used observationaljob analysis to measure stressor dimensions that interfere with task performance among 308 transit operators. Results indicate that individuals in the high stressor group were almost four times more likely to be in the high absenteeism group in comparison with individualsin the low stressor group. In the same vein, Rentsch and Steel (1998), studying civilian personnel working in a research and technology directorate, found thatjob characteristics were durable predictors of absence over a 6-year period. Dalton and Mesch (1992) found that those who requested but did not receive transfers had higher post-decision absenteeismrates than those whose requests were granted. Simi- larly, those who requested but did not receive promotion had higher absenteeismrates than their counterpartswho were promoted (Schwarzwaldet af.,1992).In the same vein, Klaas et al. (1991) showed that absenteeismwent up for two months after union employees filed policy-relatedgrievances, which signaled and challenged a presumed injustice with regard
  • 4. VACATION AND ABSENTEEISM 597 to treatment by management. Geurts er al. (1994) claim that explanations based on either stress and withdrawal or equity would account for these types of input reductions These findings indicate that absenteeism may be used as a mechanism for coping that allows the employee to reduce stress and “recharge his batteries”. Thus, absenteeism may also be seen in a positive light. Occasionally, withdrawal behavior of this type allows employeesto escape from high-stressjobs or from boredom so that they can return to work after a few days of rest with renewed strength (Kohler and Mathieu, 1993). Sheffer and Bar-Netz (1982) add that the employees may consider absenteeismas a deserved right; to be used as a form of protection or as a protest against such aspects of work life as poor working conditionsor poor interpersonalrelations. According to Israeli law, employers have to provide their employees with a certain amount of time off with pay. In Israel as in the United States and other countries a major type of paid time off is paid vacation.An organizationalvacation,which affords employees the opportunity of distancing themselves from the job’s stressors, ought to bring relief, at least temporarily, from chronic job stress and, consequently, from psychological and behavioral strain.Therefore,the purpose of the present study was to test the hypothesis that vacation relief decreases psychological and behavioral strains such as burnout and absent- eeism (especiallyfor reasons other than health problems)which are caused by job stressors. METHOD Sample Respondents, 87 employees in a food company, completed stress and burnout items on three occasions. Promising confidentiality, we provided them with numbered question- naires on the first occasion and asked them to write the same number on the following questionnaires so we could concatenate each person’s data on all occasions. All Hebrew- speakingemployeeswere approach (250). Theresponse rate on the first occasion was 50% (126 out of 250) and on the second and third occasions69% (87out of 126).Thus, the final samplefor analysisconsistedof 87 employees (53 males and 34 females). The average age of the respondents was 41 (women 43 and men 38 years old), most of them were married (72%) and 62% of them were Israeli-born. Over 64% had full high school education or higher, with 27% of them holding an academic degree. The average seniority in the organ- ization in this sample was 13years (men 16,women 12). Design and Procedure Vacation research offers a way of testing the stressor-strain hypothesis by comparing levels of stress and strain while individuals are alternately on and off their jobs. Data gatheredthis way can be analyzedas a “partiallyinterruptedtime series” (Eden, 1982, 1990), a statistically powerful quasi-experimental design that rules out the major threats to internal validity posed by measuring both stressors and strain only once, using questionn- airescompleted by the same individuals. We conducted repeated observations using Cook and Campbell’s (1979) interrupted time-seriesdesign with replications.Without a control group, the threat to internal validity is minimized by the repeated measurement of burnout and absenteeism before and after vacation, in the presence and absence of job stress. We scheduled data collection around a
  • 5. 598 M. WESTMAN AND D. ETZION 10-dayPassover vacation shutdown.Finding no precedent for ideal timing, we decided to measure perceived job stress and burnout on three occasions: 10days before the vacation (in order to avoid the last minute rush), three days after the vacation (in order to detect the respite effect as close to the vacation as possible) and four weeks after the vacation. The scheduling of the second post-vacation measurement followed previous respite studies which showed fade-out around three to four weeks after returning from vacation (Etzion and Sapir, 1997;Westman and Eden, 1997). On all the occasions the questionnaires were distributed at work and collected on the same day or a day or two later. The information regarding absenteeismwas collectedfrom the organization’sdatabase.Permissionto accessthis information was requestedand granted by the organization’shuman resource manager. Data on the absence of all the employees who had records available during the research period (203) were gathered. We calculated the percentagesof all those absentduring the relevant period, once before the vacation and twice after the vacation. The dates of measurement were determined by organizational routine, using the regular monthly reports generated by the personnel department on work attendance. The pre-vacation measure of absenteeism included all incidence of absences accumulated during the month prior to the vacation (March). As the first post-vacation measure was generated for the month that included the two-weekvacation (April),it related to absences accumulated for only two working weeks (16 days) after returning from vaca- tion. The second post-vacation measure was again an accumulation of the incidence of absence during a full month (May) after the second measurement -that is, six weeks after returning from vacation. Measures Job stress was measured by 21 itemsfrom ajob characteristicquestionnaire(Etzion, 1984; Pines et al., 1981) corresponding to Kahn et al.’s (1964) and Hackman and Oldham’s (1975)conceptualization.Respondentsnoted on a 7-point scalethe prevalence in theirjobs of such stressors as difficult decisions, taxing duties, deadlines, and conflicting demands. Cronbach ason the three occasionsranged between .73and .79. Burnout was measured using the 21-item Burnout Index (BM) devised by Pines and Kafry (Pines et al., 1981). The BM measures on a 7-point scale how often respondents experience physical exhaustion (e.g., weak, tired), emotional exhaustion (e.g., depressed, entrapped),and mental exhaustion(e.g., worthless, rejected).We omitted one item (rundown) due to the high proportion of missing data caused by a typo that made this item difficult to comprehend.For the 20 items, a ranged between .87 and .92 on the three occasions.Factor analysis of the BM revealed only one dimension. Absenteeism. Data concerning frequency of absence for the whole group’ were gathered from computerized attendance records provided by the human resource manager. We counted as absentee for “other reasons” any employee who was absent from work for at least one working day during the relevant period and we counted as “sick” any employee who called in sick for three consecutive days upon a doctor’s order. Since the number of ‘Sincethe data to which we had access was anonymous, we were able to calculate the absenteeism rate on a groupbasis from all available recordsof employeeswho went on vacation, including those who did not complete our stress and burnout questionnaires.Thus, there is no direct correspondencebetween the n’s of the self-report data(87) andthe organizational hard data (203).
  • 6. VACATION AND ABSENTEEISM 599 Table 1 3 occasions (N= 87)" Means, standard deviation and intercorrelations among stress and burnout measures across Measures M SD I 2 3 4 5 1. Stress1 3.73 .69 2. Stress2 3.51 .61 .50*** 3. Stress3 3.63 .61 .70*** .49*** 4. Burnout1 2.89 .65 .54*** .44** .42*** 5. Burnout2 2.70 .99 .I3 .55*** . I 1 .56*** 6. Burnout3 2.92 .94 .35* .2Ia .41*** .55*** .32*** Nores: 51's range from 77to 82 due to missingdata;' p < .I0*p < .05;**p < .01; ***I>< . 0 1 . working days in each of the three periods was not the same, we compared the percentages of absenteeism only between two similar periods, namely, the pre-vacation period (the full month of March) and the second post-vacation period (the full month of May). We used the month that included the vacation (April), consisting actually of only 16working days after the vacation, just to look for trends, not as a basis for comparison. RESULTS Table 1 presents means, standard deviations and intercorrelations between stress and burn- out on all three occasions. The three correlations in the upper left-hand triangle are test-retest reliability coefficients of the job stressors measure; median = .56. The three correlations in the lower right-hand triangle are test-retest reliability coefficients of the burnout measure (median =.48). Job stressors and burnout were strongly correlated on all three occasions (median of the three simultaneous stress-burnout correlations (italicized in Table 1) r= SO), lending support to the hypothesis thatjob stress is related to burnout. VacationEffects ANOVA of job stress and burnout (see Tables 1 and 2) across the three occasions yielded an overall occasions effect which indicated that mean stress and mean burnout changed significantly across the three occasions (F(2,170)=5.08 and 6.23, respectively; p c .01). Table 2 Anova ofjob stressacross three occasions Source df ss MS F Occasions 2 2.06 1.03 5.08** Residual 172 34.93 0.20 Note: **p < .Ol. Table 3 Anova of burnout acrossthree occasions Source df ss MS F ~~ ~~ Occasions 2 3.27 1.64 6.23** Residual I68 44.13 0.26 Nore: **p < .01
  • 7. 600 3.80 -- 3.70 l n 3.60 v) l n a 0 3.50 7 2 + 3.40 M. WESTMAN AND D. ETZION z -_ -- -- - * / // Pre-vacation Post-vacation1 Post-vacation 2 (3.73) (3.51) (3.63) Figure 1 Meanjob stress across three occasions. Pre-vacation Post-vacation 1 Post-vacation 2 (2.89) (2.70) (2.92) Figure 2 Mean burnout acrossthree occasions. Figures 1 and 2 show mean perceived job stress and mean burnout, respectively, on the three occasions.Thepattern of fallingand rising levelsofjob stressand burnout clearlyshows the hypothesized ameliorativeimpactof vacation on both perceivedjob stress and burnout. Vacation had a distinct and amelioratingeffect on the perception of job stress and on the experienceof burnout, immediately after vacation, followed by a return to the pre-vacation
  • 8. VACATION AND ABSENTEEISM 70 60 so 40 . I B 8 30 * 8 4 4 20 lo -- 601 -- -- -- -- -- -- Table4 Cochran test comparingpercentageof absenteeism across two occasions Source df Cochran Q N Occasions* 1 0.78 175 Occasionsh 1 19.75** 174 Notes: ‘Absenteeism for health reasons;bAbsenteeismforotherreasons;**I,c .01 level after four weeks. Comparison between pre-vacation job stress and the first post- vacation measure (post-vacation 1) showed a clear respite effect (F(1,85)= 10.30,p < .01). Comparing the two post-vacation measures of stress (post-vacation 1 and post-vacation 2) showed a slight non-significant rise in job stress a month after the vacation (F(1,85) =2.25, ns). However, comparing the pre-vacation level of job stress to the second post- vacation level (post-vacation 2) revealed a non-significant difference as well (F(1,85) =2.90, ns), indicatingthat by four weeks after the vacation there was no longer any signi- ficant evidence of relief from stress. As for burnout, comparison between pre-vacation burnout and the first post-vacation measure showed a clear respite effect (F(1,85) = 11.OO, p <.01).Comparingthe two post-vacation measures of burnout showed a significantrise in burnout a month after the vacation, evidencing fade-out of the relief that had been experi- enced duringthe vacation (F(1,85) =7.58,p <.05).Indeed,comparingthe pre-vacationlevel of burnout to the second post-vacation level (post-vacation 2), revealed a non-significant difference (F(1,85) =0.31,p >.05),indicating that by four weeks after the vacation burn- out had returned to its chronic pre-vacation level. To summarize,job stress and burnout dropped to their lowest level immediately after the vacation and returned to their chronic, pre-vacation level by four weeks after the vacation, the beneficial effects of the vacation having vanished. ----- otherreasons health reasons 0 Pre-vacation Post-vacation Figure 3 Rates of absenteeism for health reasonsand forotherreasons across two occasions.
  • 9. 602 M. WESTMAN AND D. ETZION As for absenteeism,we compared percentagesof absencesfor the total group before and after the vacation using the Cochran Q-test (see Table 4 and Figure 3). The rate of absent- eeism for health reasons was 34% in the pre-vacation period, 18%in the first post-vacation period, and 31% in the second post-vacation period (see Figure 3). Our findings show that for the absenteeismrate for health reasons there was no significantdifference between the pre-vacation and second post-vacation period (Q=0.78; ns). The rate of absenteeismfor “other reasons” was 63%in the pre-vacationperiod, 32%in the first post-vacation period, and 44% in the second post-vacation period. The findings regardingabsenteeismfor “otherreasons” show that the absenteeismrate six weeks after the vacationwas stillsignificantlylowerthan duringthepre-vacation period (Q= 19.75;~ c .001). DISCUSSION The results confirm the hypothesis that vacation relief decreases psychological and beha- vioral strains caused by job stress. The timing of the measurement occasions around the vacation respite strengthensthe causal interpretation of these relationships and patterns of change when compared to the one-shot correlations most often invoked to test the stress- strain hypothesis. The vacation alleviated perceived job stress and thus also the experience of burnout as predicted, replicatingfindings that a respite from work has the effect of lessening strain to levels that are lower than chronic, on-the-job levels (Eden, 1990; Etzion et al., 1998; Frankenhaeuseret al., 1989;Westman and Eden, 1997).in a sampleof blue-collar workers. However, the most notable contribution of this study is the finding of a respite effect on a behavioral strain, absenteeism,measured objectively. The finding that absenteeism for non-health reasons decreased after vacation supports Westman’s(1999) view that respiteresearch should be embedded in COR theory (Hobfoll, 1989).When employees loseresourcesunder chronic stress, one of the possibilities to stop the loss cycle and start a gain cycle is to distance themselves from the cause of loss, taking time off, being absent from work. It also ties in with the notion of Staw and Oldham (1978) and Beiting (1984)that continuingabsenteeismmay simultaneouslyreflectongoingattempts to obtain relief from a negative work situation. Our findings indicatethat taking a vacation can be regarded as a stress management technique. As such, our findingscorroborate find- ings concerning the beneficial effects of stress management intervention on burnout and absenteeism. To illustrate, Cooper and Golanz (1991), who assessed the impact of stress counseling, found a decline from pre- to post-test in absence days, sickness events, and depression.No suchchangeswere found for the controlgroup.Similarly,Dierendonck et al. (1998), who conducted a burnout intervention program assessed individual absenteeism rates before and after the program. They found that burnout and absenteeismdiminished in the experimentalgroupas compared with a controlgroup. Stressrelief may therefore be the underlying mechanism of absenteeism. From the point of the employee, absenteeism is a self-initiatedrespite designedto rebuild resources. From a practical viewpoint, absenteeism represents a significantcost and source of dis- ruption to the organization(Rhodesand Steers, 1990).To decreaseabsenteeism,the organ- ization should try to regulate vacations according to stressfulperiods. However, it is always preferable to use stress prevention measures such as decreasing overload, ambiguity and contlict and decreasingthe organizationaljob stress.Preventivestress management is more effective for the individual and the organization than stress management.
  • 10. VACATION AND ABSENTEEISM 603 Measuringjob stress and burnout three times enabled us to discover that vacation has an abrupt, positive impact that fades gradually. Had we measured post-vacation stress and burnout only once, immediatelyafter the vacation, we would have concluded that a vacation attenuatesjob stress and burnout. Had we measured post-vacationjob stress and burnout and absenteeismonly once, a month after vacation, we would have concluded that vacation had no impact. Having two post-vacation measurements enabled us to detect a process whereby the beneficial impact of vacation on job stress and burnout abates within two weeks after vacation and fades almost entirely within six weeks. Absenteeism due to “other”reasons, however, remained lower than before vacation even six weeks after returning from vacation. If, as may be assumed, “other” refers to chores that people need to accomplish during working hours (at banks, governmental offices, or schools,for example), this may indicatethat not only short vacations, but also flexibility in time or permission to take time off for essential errands, may reduce this kind of absentee- ism (see, for example, Ronen, 1981). This idea is corroborated by Fichman (1989), who found that the daily probability of absenteeismwent down as other opportunities to engage in non-work activities, such as a paid holiday, occurred. It is important to note that absenteeism was measured objectively. Many empirical and survey-basedattendance studies have relied on self-reported absence (Harrison and Shaffer, 1994;Johns, 1994b).As there is, unfortunately, little research on the construct validity of self-reports of absence, the validity of research that relies upon such reports is open to question. Absenteeism is harmful to the organizationnot only because of the working days lost,but also because it may be followed by other withdrawal behaviors that distance the employee from the organization.Indeed, some empirical literature claims that there is a progression of withdrawal behaviors, implyingthat withdrawal behaviors occur in a specific order over time (Mitra et al., 1992;Rosse, 1988).For example, Rosse (1988)found evidence of a pro- gression of lateness to absence and from multiple absences to quitting. Thus, apart for the immediate harm absenteeismcauses the organization,it can cause further harm and lead to withdrawal if its sources are not effectively remedied. Similarly, burnout takes a high toll in terms of employees’ physical and psychological health, but its course of development and its warning signs are not always easily detected by either managers or colleagues or even the affected individuals themselves (see Etzion, 1986, 1987).By the time anybody in the employee’s surroundingsrealizes that the person is burningout it may be too lateto prevent the health hazards. A high incidenceof absenteeism, however, may serve as a warning sign for intervention and taking preventive measures, such as vacation or any other sort of break from work. Much more research is needed on absence and nonwork activities. We need to identify the activities for which people are leaving the workplace and the functions and attractions of these activities.There is little concrete knowledgeand informationas to what people do with their time away from work. We suggest that further research in the area of respite should focus on this issue as an obvious next step. As burnout and absenteeism are costly to the organization, vacations can be used as a means to prevent strain and not only as a stress management intervention. According to COR theory, interrupting loss spirals and creating gain spirals is the best course for stress resistance because it is preventive. This can best be achieved by planning short respites. Most respite research,however, has focusedon the impact of long vacationson well-being. We lack adequateknowledgeof optimalrespite length and timing to plan a respite that will help employees derive maximum relief. Nevertheless,there are indications that even a day
  • 11. 604 M. WESTMAN AND D. ETZION or two off can have an ameliorative effects (Halberg et al., 1965; Frankenhaeuser et al., 1989).Pines and Aronson (1988) suggestedthat time off can be a long weekend, a week, a couple weeks, or even more. Eliot (1982)recommended frequent short vacations as a form of stress management. According to Quick and Quick (1984), five well-planned 3-day weekends may be better than a one-week vacation. Etzion and Sapir (1997) found that the optimalvacation length for decreasingstress and burnout was 10days.We need research to pinpoint the ideal length and frequency of vacations for maximal relief. The impact of short, daily respites should also be studied, as they might be efficient on-the-job tools for combating strain and serve as additional ways to facilitate resource replenishment,as well as acting as a preventive measure for decreasingburnout and absenteeism. Occupational health psychology is “concerned with taking the distress out of work” (Quick et al., 1997,p. 3) through prevention and intervention.Thus, our ultimate aim is to help create healthy productive workplaces that do not harm workers or their families. Meaningful prevention and intervention strategiesmust rest on sound theory and evidence. Vacationhespite research thus has an important contribution to make to occupational health psychology. In accomplishing this agenda, research on the vacation-stress-strain framework faces several significant challenges. To develop prevention and intervention strategies, we need to focus our efforts on identifying work organization factors that have an impacton the employee’swell-being,beyond the effects of wages and benefits.Another avenue of research is identifying the characteristics of respite that alleviate stress and strain. There are a few possible limitationsthat have to be mentioned. First of all, the vacation was the shutdown Passover holiday which might be different from a vacation in another period of the year. We have no information about what people did during this vacation. However, we do know that vacation time is different from work time. There is a detach- ment from the workplace and a change of venue. As most shutdown vacations are around holidays it is nearly impossible to control this possible confounding factor. However, past studies have shown that the holiday did not have the impact of a vacation.Etzion and Ofek (I 998) who compared the effects of a Passover shutdown holiday in a sample of observant and non-observantwomen social workers, found a significantdecreasein burnout after the Passover vacation in both groups. This finding is not different from other respite findings in which the break from work was due to a holiday (Etzion and Ofek, 1998), a stint of active reserve duty (Etzion et al., 1998) or a business trip (Westman and Etzion, in press). The holiday shutdown type of vacation may cause a problem of generalizability to other kinds of respite. However, as our findings replicate those of other studies using various kinds of vacation,they add to the generalizabilityof the phenomenon. A second limitation of this study was the small sample size, though the three repeated measurements compensate for this problem. A third limitation stems from the need to preserve the participants’ anonymity, which is the reason we were unable to obtain the individuals’ absence data and could not investigatethe direct relationship of stress, burn- out, and absenteeism.However, as a guard against a biased and socially desirablereaction, keepingthe promise of confidentialityis essentialfor generatingvalid and reliable responses from participants. Acknowledgements This research was partly supported by the Israel Institute of Business Research, Tel Aviv University,Israel.
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