Information system is used in analyzing the financial performance of the company also help in maintaining growth and expansion of the company. It ensures that the company is successful in assessing its financial position and plan new objectives to ensure financial growth. This PPT based on case study of Gant Logistics Ltd and their information systems and technologies.
2. Case Study
Gant Logistics Ltd is a new company formed from the management buyout of a transport and logistics
business. Gant has inherited a variety of information systems which should enable it to continue
operating the current business successfully (e.g., enterprise resource planning system (SAP), office
automation (Microsoft Office), and a data warehousing system (Oracle)). Gant operates distribution
centers in 11 locations across Australia and utilizes a fleet of 182 trucks. Gant’s store (warehouse) and
deliver fast-moving consumer goods (FMCGs), building products, outdoor furniture, and domestic
appliances. Fuel is major cost element for the business and the company has an annual fuel bill in excess
of $60 million. Gant is contemplating a further move into third-party logistics (3PL). The aim is to provide
a wider suite of supply chain management services to its customers. Optimization of its warehouse and
distribution centers will be important in boosting Gant’s 3PL capabilities. Gant Logistics have identified
operational efficiency and customer orientation as two key elements of the strategy required for this new
company to grow its business. You have been asked by Gant’s Chief Information Officer (CIO) to identify
the information systems and technology that will help support Gant’s business strategy. The CIO has
identified that systems supporting customer relationship management (CRM) and the efficient operation
of the company’s warehouses and truck fleet are likely to be particularly important (e.g., warehouse
optimization, RFIDs, telemetry, GPS, and truck routing and dispatch systems). Moreover, the company is
concerned about driver fatigue, and thus is interested in systems or technology that will help monitor and
manage this issue.
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3. Questions
1. Introduction (approximately 100 words) – Provide an overview of your group report (e.g., purpose, aim
and scope).
2. Overview of logistics information systems and technologies (approximately 1,000 words). a) Briefly
outline the essential features of an efficient and customer-oriented logistics service. b) Describe the main
types1 of information systems and technologies that would support Gant’s strategy of operational efficiency
and customer orientation, and that would also help monitor and manage driver fatigue.
3. Recommendations (approximately 800 words) - Gant would like to introduce these new systems and
technologies over the next three years. However, Gant has limited capital and other resources and therefore,
needs to invest very carefully. a) Based on your earlier review, provide recommendations as to which
information systems and technologies Gant should invest in over the next three years. Please provide your
rationale for each recommendation and identify which aspect of Gant’s strategy each system or technology
is addressing. b) Prepare a schedule for the implementation of the recommended information systems over
the next 3 years. This schedule should highlight any interdependencies between the recommended systems.
4. Conclusion (approximately 100 words) – Summarise and synthesise your report.
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4. Introduction
Analyze the importance of information system in financial accounting
process. The information system is used in analyzing the financial
performance of the company.
Help in maintaining growth and expansion of the company. It ensures
that the company is successful in assessing its financial position and
plan new objectives to ensure financial growth.
Provide idea about the innovative and new accounting tools. New
accounting tools are introduced by the information technology system.
Provide customer oriented service using information technology. It also
provide features for customer-oriented and efficient logistics service.
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5. Features of the Customer Oriented Logistics
It helps in developing long-term customer relations.
It helps in generating revenues and profits for any company.
It helps in reducing costs and ensure optimum utilization of
resources.
It provides customized services to each of the customers. The
information system is applied in developing the customer
oriented logistics system.
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6. Features of the Customer Oriented Logistics (CONT.)
The customer groups are categorized as per their demands and needs.
It helps in improving all the functions of the organization.
It helps in formulating the company’s inventory structure.
It helps in getting competitive advantage and thus improves the
profitability position. The functions of the organization include finance,
marketing, sales, administration, distribution , etc.
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7. Types of Information System
Processing systems on transaction. The business transactions are carried out regularly to
carry out the business operations.
Systems for decision making. The decision making process of the company is developed
by using the information system which will provide models, information and tools to
collect and store business related data.
Information system on expertise. The strategic goals of the company are achieved by
using the information system to collect information solve any kind of business problems.
Information system on management. The management of the company is provided with
correct feedback about the company’s performance based on which the managers take
effective measures.
Systems on office automation. The company’s top management will collect the personal
records and calculate them efficiently.
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8. Types of Information System (CONT)
Management systems for customer relationship. The customer information like the customer
activities, purchasing trends, customer inquiries and product defects are accumulated and
assessed.
Systems on business intelligence. The BI systems will help the company extract, identify and
evaluate the information specially for the purpose of decision making.
Information system on management functions. The information system will help the
company process the management information as well as provide decision support.
Information system on business analysis. It will help the business analysis which will focus
on providing flexible access of the business information for evaluating the business
conditions.
Systems on communication management. It will help the company share the business
information in an effective way.
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9. Recommendations
The company can adopt a wide variety of strategies, tools, methodologies
and ways to reduce the technological problems in the accounting system.
The company should also improve the risk management techniques and
security strategies .
The company can use new and innovative ways to develop the company’s
accounting system.
The IT practices of the company can be improved by using the risk and
security management techniques for the long run.
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10. Recommendations (CONT)
The future IT problems can be controlled by using the better practices
suggested by the security strategy.
The data and information of the company can be protected by using the
tracking system of the IT system.
The company can save time and cost by using the new information
technology system.
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11. Recommended IT System
First Year- TPS, DSS, MIS, EIS.
Second Year- OAS, BIS, CRMS, IIS.
Third Year- CS, EIS.
In the first year, the top management uses the TPS, technical staff uses the
DSS, employees will use the MIS and the IT experts will use the EIS.
In the second year, the middle management will use the OAS, the BIS,
CRMS and IIS is used by the employees, IT staff and Users.
In the third year, the employees and IT staff will use the CS and EIS.
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12. References
Al Hasib, A. (2009) Threats of online social networks. IJCSNS International
Journal of Computer Science and Network Security, 9(11), pp.288-93.
Architecture of Network Systems
Barbosa, DH, Musetti, MA, (2010) Logistics information systems adoption: An
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13. References (cont.)
Cook, R. J. (2014) Bitcoins: Technological Innovation or Emerging Threat?, The John
Marshall Journal of Information Technology & Privacy Law, 30(3), pp. 4.
Gruenwald, H, (2013) Logistics software from a logistics management and management
information systems (MIS) perspective, Information Management and Business Review, vol.
5(12), pp 591-597.
Hazen, BT & Byrd, TA (2012) Toward creating competitive advantage with logistics
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Management, 42(1), pp 8-35.
Helo, P, & Szekely, B (2005). Logistics information systems: An analysis of software solutions
for supply chain coordination, Industrial Management & Data Systems, 105(1), pp 5-18.
Jain, C.L. and Malehorn, J. (2005) Practical Guide to Business Forecasting. NY: Institute of
Business Forec.
Kapron, Z. (2014) Chomping at the Bitcoin: Penguin Special. UK: Penguin UK.
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14. References (cont.)
Leslie, D.A. (2014) Legal Principles for Combatting Cyberlaundering. USA: Springer.
Manresa, M. (2010) How to Open and Operate a Financially Successful Import Export
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Rainer, R.K. and Cegielski, C.G. (2010) Introduction to Information Systems: Enabling and
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Schneider, G. (2014) Electronic Commerce (11th ed.). USA: Cengage Learning.
Serpanos, D. and Wolf, T. (2011) The Morgan Kaufmann Series in Computer Architecture and
Design. USA: Elsevier.
Stair, R.M. and Reynolds, G.W. (2011) Principles of Information Systems. USA: Cengage
Learning.
Tajfel, H. (2010) Social identity and intergroup relations. USA: Cambridge University Press.
Turner, W.C. and Doty, S. (2007) Energy Management Handbook. USA: The Fairmont Press,
Inc.
Woodburn, D. and McDonald, M. (2012) Key Account Management: The Definitive Guide
(3rd ed.). UK: John Wiley & Sons.
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