1. Softwareisattheheartofindustryand
akeyenablerfordrivingbetterbusiness
performance.Today,morethanever
before,softwarequalityisamajor
influencerofITspendandROI.Atthesame
time,thepaceofchangeandcomplexity
ofITsystemshasneverbeengreater–and
fororganisationsachievingtime,budget
andqualityobjectiveshasneverbeen
morechallenging.
AtHitachiConsulting,webelieve
improvedsoftwaretestingcanmakea
fundamentaldifferencetoyourbusiness
performance–fastertime-to-market,
bettercustomerexperienceandimproved
scalabilityforgrowthtonameafew.Most
importantly,itplaysafundamentalrole
inmitigatingriskandreducingtheCostof
PoorQuality.
OurglobalTQAteamisanintegratedpartof
HitachiConsulting’sTechnologySolutions
business.Wecombinespecialist
independenttestingservices,technology
andbusinessexpertisetoimplement
advancedtestingtechniquesacrossthe
entiredeliverylifecycle–drivingqualityinto
thesolutionsdeliveredtoyourbusinessand
end-customers.
OurServices
TQA’sservicesrangefromstrategic
consultingthroughtocomprehensive
testingoutsourcingsolutions.
Ourmulti-shoredeliverycapabilityallows
ustoprovidecost-effectiveservicestailored
totheneedsofeachengagementand
flexibledemand-basedservicemodelsfor
longertermrequirements.
Wetakeaholisticviewofquality,seeking
waystobringqualityforwardinthedelivery
lifecycleandenrichbestpracticemethods
withindustrialisedIP,toolsandframeworks
toexpeditetestingdelivery.
Consulting
Ourrangeofconsultingservicesfocuson
helpingorganisationsimplementmore
efficientandeffectivesoftwaretesting
acrosseverythingfromcoreITsolutionsto
specialistsolutionssuchasembedded
software,mobileandcloud.
TestingQualityAssurance
Testingservices
■■ TestStrategy
■■ TestAssurance
■■ QualityAssurance
■■ AgileTesting&ContinuousDelivery
■■ TMMiAssessment
■■ TestingCentreofExcellence
■■ TechnologySelection
Ourconsultantscombineexpert
knowledgeofindustrybestpractice
(ISTQB,TMMi),extensiveindustryand
technologydomainsexperienceandTQA
frameworkstosignificantlyreduce
time-to-valueandembedabenefitdriven
approachfromdayone.
ProfessionalServices
AtTQA,weapplyappropriatemethods,
toolsandframeworksacrossthedelivery
lifecycletosignificantlyreducetesting
effortandtime.
Wealsoembedsmartercommunicationsto
underpinmulti-shoredeliverymodels,
reducingtheriskandincreasing
effectivenessofleveragingdistributed
teams.
Better
Performance.
TechnologySolutionsPractice

2. Ourprofessionalservicescover:
■■ TestManagement
■■ IndependentTestingfor
Projects&Programmes
■■ ProvisionofSpecialistTeams(e.g.
Security,Performance,Automation)
TQAhasthebreadthofskillstosupportthe
fulltestinglifecycleanddepthof
technologyexperiencetosupportthemost
complexofsolutions.
Outsourcing
Ouroutsourcingsolutionsaretailoredto
meettheneedsofyourenterprise,business
unitorevenmajormulti-yearprogrammes.
Atthecoreofouroutsourcing
engagementsisa‘TestingCentreof
Excellence’(TCoE),whichencapsulatesthe
operatingmodel,services,technologyand
people.EmbeddedwithintheTCoEare
processesforcontinuousimprovementand
demand-basedresourcingwhichallowus
tooptimisedeliveryovertimeandprovide
flexibilityforyourchangingrequirements.
Typicaloutsourcingmodelsinclude:
■■ Testing-as-a-Service(TaaS)forallnon-
functionaltestingservices(performance,
securityandautomatedtesting).
■■ CentralisedTCoEforalltesting
services(ataregionalBusiness
UnitorGrouplevel).
■■ ProgrammeLevelTCoEprovidingTest
Management,E2EIntegrationTesting,
TestAssuranceandNon-Functional
Testinginmulti-vendorenvironments.
Byleveragingourindustrypartnershipsand
widerHitachiConsultingcapabilities,we
canextendtheoutsourcingscopeto
includeprovisionofsoftwarelicenses,
management&hostingofTest
Environmentsorevenoutsourcingofother
deliveryfunctions(e.g.PMO).
Howwillyou
confidentially
embraceyour
digitalstrategy
fortomorrows
generation?
“48%ofusersarelesslikely
touseanappagainifthey’re
unhappywiththeapp’s
performance(Compuware).”
“Whatifyoucoulddeliver
20%moretothebusinessin
70%ofthetime?”

3. Ifyouwouldliketoknowmoreaboutthe
potentialbenefitsautomationcanbringto
yourbusiness,speaktousaboutour
“AutomationStrategyAssessment”andget
atruepictureofthepotentialvaluetoyour
organisation:
■■ Fastertime-to-market
■■ Improvedagility
■■ Betterquality
Performance
PerformanceofyourIT
systemsisoftenintrinsically
linkedtokeybusiness
objectives;whethercritical
toscalingefficientlytomeet
peaksindemand,drivingcustomer
experienceorsimplymeetingSLA’s.Despite
thecriticality,theneedforperformance
testingisoftenoverlookedorconsidered
toolateinthelifecycle–leadingto
ineffectivetesting,operationalinefficiency
andsometimescriticalfailures.
AtTQAourPerformanceEngineeringteam
focusonearlyidentificationand
quantificationofperformance
requirementstoensureassociatedriskis
mitigatedthroughastrategythatisnotonly
right-sized,butright-timed.
OurCapability
TQAisstructuredaroundfourcorespecialistareasof
expertise.Ourrespectiveteamsworkcloselywithour
technologyteams,industrypartnersandtechnology
providerstobringinnovationandbestpracticeinto
ourcoreserviceofferings.
“Industryanalysts
reportthattestingonIT
programmes&projects
typicallyexceeds52%
ofalleffort(2013).”
“34%gotoacompetitor’s
mobileappifthey’re
nothappywithyour’s
(Compuware).”
Applications
Adedicatedteam
specialisingintesting
Oracle,SAPandMicrosoft
enterpriseERPandCRM
applications.
■■ Expertknowledgeofcorebusiness
processes(Finance,HR,Payroll,
SupplyChainManufacturing,
Sales,CustomerService,etc.)
■■ Structuredtestprocessesfor
implementationsandupgrades
■■ TQAAcceleratorsforAutomation
andPerformanceTesting
(e.g.OracleTestFactory)
Inadditiontoprovidingprojectdelivery
services,wealsosupportBAUthrough
ongoingmanualandautomatedtestingof
functionalandnon-functionaltestingof
patches,upgradesandchangesto
applicationsintheoperational
environment.
Ourtechnologytestingexpertisecovers:
■■ CustomApps.(.NET,Java)
■■ BusinessIntelligence
■■ SOA&EnterpriseIntegration
■■ Portals&CollaborationSolutions
■■ EmbeddedSoftware&
ManagementSystems
■■ Mobile
■■ Cloud
Aswellasbeingexpertsintechnology,we
prideourselvesinbeinginnovatorsinour
approach,leveragingbothtraditionaland
moderndeliverymethodssuchasAgile,
ContinuousDelivery,TDDandBDD.
Automation
Ourautomatedtestingteam
developanddeploy
solutionsusingindustry
toolsets,custom
development,TQA
frameworksandan
industrialiseddeliveryprocessesto
significantlyreduceimplementationand
maintenanceeffort.
Overthepastdecadetheuseofautomated
testingtoolsandtechniqueshasbecome
commonplaceinITdelivery.Requirements
formoreagiledelivery,solution
interoperabilitywithaplethoraof
technologydevicesandincreasedsolution
complexityhavealldrivenaneedfor
smarter‘automated’testingprocessestobe
established.
Technology
Ourspecialisttechnology
testengineersprovidedeep
expertiseacrossaspectrum
oftechnologies,industries
andenvironments.
Weunderstandthatalthoughthe
underlyingtestingprinciplesarethesame,
differentsolutions(suchasmobile,business
intelligenceandembeddedsoftware)
requirespecificprocessesandtechniques
tobeappliedfortestingtobeefficientand
effective.

4. AlliancesandPartners
Tocomplementourcoreserviceofferingsandprovideourclientswithbestinclasstesting
servicesweworkcloselywithaselectnumberofleadingindustrypartnersandourstrategic
alliancepartners(HPManagedServicesPartner,OracleDiamondPartner,PerfectoMobile
PremierPlusPartnerandMicrosoftALMGoldPartner).
Process
andMethodology
TQAfollowsindustrybestpracticeas
definedbyISTQB,TMMiFoundation,IEEE
andotherthoughtleadingorganisations.
Ourmethodology&processes
areencapsulatedwithin
HitachiConsulting’s methodologyand
supportingTQAtools,frameworksandIP
closelyalignedtospecificfunctionalor
technicaldomains.
AllTQAconsultantsfollowtheISTQB
certificationpath,butmanyhaverelated
industryqualifications(suchasITIL,SCRUM
andPRINCE2)andtechnologycertifications
fromvendors(suchasHP,Oracleand
Microsoft).
Tools
andTechnology
TQAleveragesabroadspectrumof
CommercialandOpenSourcetools.
Webelievethattechnologyplaysavitalrole
intestingandknowtheimportanceof
selectingtherighttoolstosupportthe
processandsolutionbeingdelivered.
Weregularlyassistclientsintoolselection
exercisesandifrequiredweareableto
provision,resell,hostandmanagetesting
toolsunderourstrategicpartnershipswith
HP,OracleandMicrosoftLARs.
Willyour
systemscale
andperformto
satisfycustomer
demand?
TQA: Deliveringmeasurableand
sustainablebusinessperformance
improvementsthroughquality.
■■ Anindependenttestingpractice
focusedondeliveringspecialised
andtransformational
servicestoimprovequality
anddrivemeasurableresults
■■ Aglobalteamprovidingatrue
multi-shoredeliverycapability
thatbalanceslocalneedswith
cost-effectivedelivery
■■ Deepbusiness,process
andtechnicalexpertise
coveringabroadspectrumof
platforms,technologiesand
applicationtypescombinedwith
professionaltestingknow-how
■■ 100%focusedondelivering
servicesthatdrivebetter
businessperformancethrough
highqualityapplications&services
ForfurtherinformationonTQA’sfullrange
ofservicesorforassistancewithaspecific
enquirypleasecontact
info@hitachiconsulting.com
Formoreinformationpleasevisit
www.hitachiconsulting.com
HitachiConsultingistheglobalmanagementconsultingandITservicesbusinessofHitachiLtd.,aglobaltechnologyleaderandacatalystofsustainablesocietalchange. Inthatsamespirit-andbuildingonitstechnology
heritage-HitachiConsultingisacatalystofpositivebusinesschange,propellingcompaniesaheadbyenablingsuperioroperationalperformance. Workingwithintheirexistingprocessesandfocusingontargetedfunctional
challenges,wehelpourclientsrespondtodynamicglobalchangewithinsightandagility. Ouruniqueapproachdeliversmeasurable,sustainablebusinessresultsandabetterconsultingexperience.
www.hitachiconsulting.com