2. John Mackey’s editorial & what
followed
• Whole foods alternative to obama care
• Offends the loyal customers & general public
• Social & print media criticism
3. The pit falls…
• Value Conflicts
• Self disclosure
• Role expectations
4. What john Mackey could have done
differently..
• A new view of conflict
• Constructive criticism
• Conflict resolution process- choose your
response
• Organisational values before one’s own
• Undestand perspectives and persuade