1. B1. Sales Training Length
1 Networking Skills for Success in Sales 1 Day
2 Writing & Presenting Proposals 1 Day
3 The Psychology of Closing Sales 1 Day
4 Professional Selling Skills 1 Day
5 Building a Quality Sales Pipeline 1 Day
6 Making More Sales Appointments 1 Day
7 Customer Service Agents (CSA) Call Center Skills 3 Days
8 Managing Customer Relationships & CRM 1 Day
B2. Essential Business Skills
1 Essential Writing Skills 1 Day an ascot barclay group product
2 Developing Commercial Writing Skills 2 Days
3 Improving Your Reports & Proposals 2 Days
4
5
Essential Presentation Skills 2 Days
University Accredited Business
Presentation Skills – Developing Confidence 1 Day
6
7
Presentation Skills – Dealing with a Difficult Audience
Hidden Communications & Body Language
2 Days
2 Days
Skills Training Library
8 Developing Self Esteem & Assertiveness Skills 1 Day
9 Dealing with Difficult People & Situations 1 Day
10 Customer Service Fundamentals 2 Days
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13 Administrative Skills Development 2 Days
14 Making A good First Impression 1 Day
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16 Inventory Management 1 Day
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5 Fundamental Negotiation Skills 1 Day cttte…ogoL ,,,emaN ynapmoC nwO ruoY ddA
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7 Motivate & Inspire Others 1 Day
8 Taking Responsibility & Control as a New Supervisor or Team Leader 2.5 Days
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10 A Introduction to Supervising Others 2 Days
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11 An Introduction to Human Resource Management for line Managers 3 Days
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12 Project Planning & Control 1 Days
13 Project Management Fundamentals 1 Days
We also provide course Trainers, Tutors, Facilitators
14 Project Management Leadership Skills 1 Days
and Change & Talent Management Architects and
B4. Managing Individual Performance
1 Anger Management 1 Day
University lecturers on an interim basis.
2 Effective Change Management 1 Day
3 Conducting Professional Performance Reviews. 3 Days
4 Managing Conflict 2 Days
5 Managing Customer Services 1 Day
6 Techniques for Better Interviewing 2 Days
7 Getting New Employees off to a Good Start 2 Days
8 Managing Staff Performance 3 Days
9 Improving Your Decision Making & Problem Solving Skills 2 Days
10 Effective Stress Management 1 Day
11 The Dynamics of High performing Teams 1 Day
12 Resolving Workplace Disputes 1 Day
B5. Training & Presentation Skills
1 Meeting Facilitation Skills 2 Days
2 New Trainer Training 3 Days
3 Training Skills for Managers 2 Days
4 Essential Skills for the Training Instructor 1 Day
5 Developing Your Own Training Programmes 2 Days
6 Make Training More Fun 1 Day
B6. Situation Management
1 Managing Aggressive People 3 Days
2 Dealing with Harassment 2 Days
3 Managing Office Ethics 2 Days
4 Managing Diversity in the Workplace 1 Day
5 Safety in the Office 1 Day www.ascotbarclay.com
enquiries@ascotbarclay.com
t:+44 (0)207 608 5770
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