3. Professional Career
• Background Education in IT
• 17 years experience in the industry
• 5 years as a Software Consultant
• Project Management in multiple regions
• Lead of EMEA sales teams
• 3 years as Delivery Manager in EMEA
4. Added value
• 17 years, from consulting to management
• 10 years in Sales (5 in EMEA)
• End-to-end IT business knowledge
• Digital market trends awareness
• Design thinking and innovation
• Cross-organization collaboration builder
• Customer driven approach advocate
7. 7
• Ten years ago, Facebook was just getting started, Twitter or Instagram
didn’t exist
• Six years ago, mobile phones were used only for phone calls and text
messages
• Five years ago, tablets were just a way to get medicines
• Five years ago, a cloud only existed in the sky
• Today, services and entertainment are demanded online and cross
platform
Facts
11. 11
• We have become digital
• We have become mobile
• We have become social
• Fast and huge amounts access to Data are here
• Internet of Everything is here
Challenges
12. 12
What customers expect and demand from
the IT
• Privacy and security
• Personalized contact/ relationship
• Self-oriented experiences
• Control targeted services regardless of the channel
• Real-time seamless experience regardless of the platform
Challenges
15. Call to action
that allow us to go from …
2016
2020
What are we doing right and should replicate in a new
market?
What could we improve or change in order to get
better results?
17. Fundaments:
• Get the right information…
• To the right people…
• In the correct format…
• At the right time…
Drive Demand…
Agility
speed and confidence
18. Find new ways to market technology
Knowledge Management…
Simplicity
(re)usability
