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What if Intranets were smart? How AI Assistants can turn any Intranet into a Digital Workplace genius

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Henry Amm from adenin introduces Now Assistant by demonstrating three key innovations organizations can use to make their Intranets smarter. (i) New ways to search, (ii) Card-based UIs, (iii) Bots.

This presentation was given at Intranet Reloaded Boston on April 21, 2016.

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What if Intranets were smart? How AI Assistants can turn any Intranet into a Digital Workplace genius

  1. 1. What if Intranets were smart? How AI Assistants can turn any Intranet into a Digital Workplace genius Copyright © 2016 adenin® TECHNOLOGIES Inc.
  2. 2. • Founded 1999 • Incorporated in Boston • 3 offices • Main product: IntelliEnterprise About Henry Amm • Digital Strategy / Consultant • Born German, Adopted Brit • Management background
  3. 3. Just 5 years ago • Little smartphone demand at the workplace • Business apps: Mostly mail and calendar • Virtually no 3rd party apps for work 0% 18% 35% 53% 70% 2011 2012 2013 2014 2015 Source: Pew Research Center Smartphone ownership US
  4. 4. Today • Some smartphone support • Aiming towards the Digital Workplace • new, more effective ways of working • exploits consumer-oriented styles and technologies • raises employee engagement Source: Gartner
  5. 5. Digital Transformation 78% College graduates Sources: Gartner, Pew Research Center, Google, KPCB 40% BYOD Employees (2014) More mobile searches than desktop 150x
  6. 6. Problems 52% Lack of understanding 25% Completion Companies has a policy for digital transformation1 in 3 Sources: McKinsey, MIT Sloan Management, Santoko Partners, 77% Missing skills 63% Need to pick up the pace
  7. 7. Disturbing Sources: Altimeter Group, Boston Technology Rarely use enterprise apps for poor experience2 in 3 Large enterprises no plan to develop their own apps2 in 3 Companies claim their have a “clear understanding” of digital25% Companies report their engaging in digital transformation90%
  8. 8. Intranets “…probably sucks…” “…companies haven’t upgraded their intranet platform in the past five years” SharePoint 2010
  9. 9. Intranets • Experience on mobile • “Silo” for company content • Little Digital Workplace mantra “Most intranets were built before mobile devices … making it difficult to provide secure access to employees…”
  10. 10. Solution
  11. 11. Bots3 How to make Intranets smart Card based UIs2New ways to search1
  12. 12. 1 New ways to Search
  13. 13. Not so smart? “How many days of annual leave do I have left?” 😑
  14. 14. Shortened clip
  15. 15. Search • Intranets overdue an update • New ways to understand users AI: • Search needs to provide answers “…seldom executed well and is regarded as expensive and complex” “…12 different systems to get accurate and up-to-date information…” NLP
  16. 16. 2 Card-based UIs
  17. 17. Cards “How many days of annual leave do I have left?” Meaningful actions Instant, definitive answer Rich media, visualization Related information
  18. 18. • Self-contained • Perfect for mobile Cards
  19. 19. Static homepage
  20. 20. Personal
  21. 21. 3 Bots
  22. 22. What are they? • New UI: Message • Can read and write messages just like a human would • Different kinds • But all integrated into messaging apps
  23. 23. “Bots will replace apps… and the bot store is the new app store.” “most exciting thing in tech since the iPhone”
  24. 24. Here to stay “Bot Framework for developers to build their own bots” “You never have to call 1-800- FLOWERS again”
  25. 25. Microsoft
  26. 26. Facebook
  27. 27. Bots Request LeaveOrder pizza Schedule meeting Remaining Leave Duration Reason Payroll
  28. 28. In 5 years?
  29. 29. Computer, send better technicians.
  30. 30. In 5 years • Full consumerization of workplace apps • Data is seamlessly available to us, not silo-ed • Intelligent assistants that do tedious work for us
  31. 31. Today
  32. 32. The world’s first AI Assistant for the workplace Brings any Intranet 5 years into the future
  33. 33. • Notifies you proactively about updates • Now Cards to show key information • Personal, just-in-time • Bots to over 50+ sources
  34. 34. Dropbox Hipchat SharePoint Online SQL Server Postgres Salesforce Oracle SAP Yammer Office365 Freshdesk Google Drive Box OneDrive Podio SharePoint Exchange Server Slack Google Apps for Work
  35. 35. • Notifies you proactively about updates • Now Cards to show key information • Personal, just-in-time • Bots to over 50+ sources • Use it for commands and search • Works where you work
  36. 36. Also with: Slack
  37. 37. Now App • HTML5 Web App • Access through your browser • Safe — no data gets stored locally • Wrap into a native Android or iOS app • Responsive design
  38. 38. SharePoint
  39. 39. IntelliEnterprise
  40. 40. Chrome Extension
  41. 41. Demo
  42. 42. Today Available On-premiseor Cloud Installation
  43. 43. Natural Language Processing Voice Recognition with Chrome Now Cards UI Slack Integration Hipchat Integration SharePoint Embed HTML5 Web App Telegram Integration File Explorer and Search Mobile Forms and Workflows Intranet Embed Artificial Intelligence Engine Intent Recognition Customizable commands Rule-based notifications Google Polymer Web Components Command bot Reliable notifications
  44. 44. The world’s first AI Assistant for the workplace. www.nowassistant.com Henry Amm @HenryAmm

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