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“I’m the Schmuck that
Landed on the Taxiway”
FAA Enforcement and the
Compliance Philosophy
Mark Kolber
Attorney, Commercial Pilot, CFI / CFII
Copyright 2008-2017 Mark J Kolber. All rights reserved.
Harrison Ford
 “the agency has closed its inquiry into his
landing at Santa Ana Orange County
Airport on February 13 2017. The FAA
conducted a full investigation into the
matter, including an interview with Mr.
Ford, and determined that no
administrative or enforcement action was
warranted. Mr. Ford retains his pilot
certificate without restriction.”
— Steve Hofer, Ford’s attorney
Harrison Ford
 the FAA’s new compliance philosophy was
a factor in the way it resolved the incident.
 “The FAA did not conduct this as an
enforcement action; it gave him the
opportunity to participate in an interview.
He was not under any legal obligation to
do so, but voluntarily chose to. That is
consistent with the philosophy of
compliance.”
— Steve Hofer, Ford’s attorney
Harrison Ford Incident
 “They did not treat him with kid gloves.
They were polite but their questions were
direct and pointed.”
 “After the interviews, the FAA decided to
require Ford to participate in airman
counseling, and he was quizzed on the
material.”
– Steve Hofer, Ford’s attorney
Harrison Ford Incident
 “he was candid and forthright about what
happened and sincere about nothing like
that happening again.”
– Steve Hofer, Ford’s attorney
The Compliance Philosophy
“some deviations arise from factors such as
flawed procedures, simple mistakes, lack of
understanding, or diminished skills”
“deviations of this nature can most
effectively be corrected through root cause
analysis and training”
FAA Compliance Philosophy
Order 8000.373, June 26, 2015
Who Am I?
 Commercial Pilot Certificate
 CFI-A / CFI-I
 Instruct independently with pilots
in their own aircraft and with
Executive Flight Training at KTTA
 FAASTeam Representative
 Attorney licensed in North
Carolina, Colorado &
Massachusetts
 AOPA Legal Services Panel
Disclaimer
 General information only
 Not legal advice
 Cannot replace a personal consultation
with a professional when dealing with a
specific situation
 Does not reflect the views of the
FAASafety Team, the FAA or any ASI
Don’t say I didn’t warn you!
10,000-foot View
 How it all begins
 FAA enforcement process
 “Traditional” enforcement options
 The new “compliance philosophy”
 What it means and how it fits
How it all begins...
 Pilot deviations noted by ATC
– Altitude busts are the most common
– “Brasher” warning
 Ramp checks
 Accident/incident investigations
 Complaints by citizens
 Complaints by other pilots and operators
“I Have a Number…”
 The most common advice?
Unfortunately, it’s not that simple
It’s never been the only right answer
And perhaps more than ever!
Enforcement Process
Enforcement Process
FAA Enforcement Options
 [Civil Penalties]
 Certificate Revocation
 Certificate Suspension
 “709” Ride
 Warning Notice or Letter of
Correction
 No Action
Traditional FAA Actions
 No Action after investigation
– Records expunged from FAA Enforcement
Information System (EIS) after 90 days
 Administrative Actions
– Warning Notices and Letter of Correction (Not
considered a “violation” or “enforcement”
– Typically involves some sort of re-training
– Records expunged from EIS after 2 years
Traditional FAA Actions
 “709” Ride
– the Federal Aviation Administration may
…reexamine an airman… 49 U.S.C. § 44709(a)
– Must be “reasonable” based on the trigger
event
– Wise to get and log training
– Not considered enforcement or punishment –
treated as a “No Action.”
– Can lead to enforcement action and
revocation if refused or failed
Traditional FAA Actions
 Suspension for a stated period
– FAA Order 2150.3B guidance on penalties
 Revocation
– May start over after a year
– Typically for the most serious violations
• Drugs and alcohol use
• Fraudulent entries in logbooks, applications, etc.
• Repeated TFR violations
 Lifetime record; Not expunged; reportable
by PRIA
FAA Enforcement Options
 [Civil Penalties]
 Certificate Revocation
 Certificate Suspension
 “709” Ride
 Warning Notice or Letter of
Correction
 No Action
FAA Enforcement Options
 [Civil Penalties]
 Certificate Revocation
 Certificate Suspension
 “709” Ride
 Warning Notice or Letter of
Correction
 Compliance Action
 No Action
 “some deviations arise from factors such
as flawed procedures, simple mistakes,
lack of understanding, or diminished skills.
*** deviations of this nature can most
effectively be corrected through root cause
analysis and training”
FAA Order 8000.373, June 26, 2015
announcing the new policy
Compliance Philosophy
 More open and transparent exchange of
information
 Create a “just culture.” Disclosure expected and
appreciated
 Focus more on correction than on certificate action
and punishment
 “Non-enforcement” methods to correct
unintentional errors
 Take appropriate action on intentional and
reckless behavior
 Most effective means of enhancing safety
Compliance Philosophy
 Outgrowth of ongoing process
 Pilots Bill of Rights (2012) = More work
 Budgetary issues
 Regulatory and Enforcement Consistency
Compliance Philosophy
Compliance Action
 “A Compliance Action is intended as an
open and transparent safety information
exchange between FAA personnel and
you. Its only purpose is to restore
compliance and to identify and correct the
underlying causes that led to the
deviation.”
– FAA Compliance Philosophy and Airman
Rights Brochure
Compliance Action
 The FAA:
– Early decision-making by under published
guidelines
– First choice for handling deviations unless
determines not appropriate
– Early Pilots Bill of Rights notification
• Often before a formal letter of investigation
– Use of compliance philosophy brochure
Compliance Action
 The FAA:
– Early decision-making by under published
guidelines
– First choice for handling deviations unless
determines not appropriate
– Early Pilots Bill of Rights notification
• Often before a formal letter of investigation
– Use of compliance philosophy brochure
Compliance Action
 The Airman is willing and able
– Acknowledges Responsibility
– Shares information to help determine root
cause
– Promptly implements corrective action
– Time, resources and ability to learn and
develop competence
Compliance Action
 Risk-based approach to compliance
– Recognize and mitigate root causes
– Fixes to prevent recurrence
 Focus on quick remediation
– goal is a 21-day turn-around
 Follow-up validation
Compliance Action
Compliance Action
 Initial contact will be informal or formal
– More often formal than not
 On-the-spot corrections
 Counseling
 Remedial training – most common
– Written agreement between FAA and airman
 Implemented by FAASTeam Program
Managers
Compliance Action
 Inappropriate for Compliance Action:
– Intentional or Reckless Deviations
– Unwilling or Unable to Comply
– Law enforcement matters/criminal behavior
– Medical certificate falsification
– Commercial operator drug testing programs
– FAR 91.15 “Motor Vehicle Action” reporting
– HazMAT violations
Compliance Action Pitfalls
 More rights often means more formality
 Does not rule out enforcement action
– refusal or inability to participate or comply
– You may have already admitted a violation!
 Does not rule out a 709 Reexamination
– An area with a lot of discretion
– Failure results in revocation
 ASIs and Program Managers with different views
– Discretion in choice of action
 Can the process be the punishment?
 FAA Legal Counsel review and rejection
 Prioritization of suspension, revocation
and civil penalties for “inappropriate” acts
 More use of the criminal process option for
fraud
Compliance Philosophy
in Practice
 Examples
 Harrison Ford
 Presidential TFRs
 Mechanics
Compliance Philosophy
in Practice
Compliance Philosophy
 It works but it takes time to create a new
culture
– Not everyone is on board yet
– Discretion means personality
 “The process is the punishment”
 No requirement to speak immediately
 May require admission of a violation
 Still time for advice
– And maybe more reason to!
Compliance Philosophy
Information Sources
www.faa.gov/about/initiatives/cp/
 FAA Safety Briefing, Jan/Feb 2016
www.faa.gov/news/safety_briefing/
Compliance Philosophy
Information Sources
Q&A
You ever been in a cockpit before?
Other questions or copies of this
presentation?
mjk@mkolberlaw.com
www.mkolberlaw.com
www.facebook.com/mkolberlaw

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"I'm the schmuck that landed on the taxiway:" FAA Enforcement and the Compliance Philosophy

  • 1. “I’m the Schmuck that Landed on the Taxiway” FAA Enforcement and the Compliance Philosophy Mark Kolber Attorney, Commercial Pilot, CFI / CFII Copyright 2008-2017 Mark J Kolber. All rights reserved.
  • 2.
  • 3.
  • 4. Harrison Ford  “the agency has closed its inquiry into his landing at Santa Ana Orange County Airport on February 13 2017. The FAA conducted a full investigation into the matter, including an interview with Mr. Ford, and determined that no administrative or enforcement action was warranted. Mr. Ford retains his pilot certificate without restriction.” — Steve Hofer, Ford’s attorney
  • 5. Harrison Ford  the FAA’s new compliance philosophy was a factor in the way it resolved the incident.  “The FAA did not conduct this as an enforcement action; it gave him the opportunity to participate in an interview. He was not under any legal obligation to do so, but voluntarily chose to. That is consistent with the philosophy of compliance.” — Steve Hofer, Ford’s attorney
  • 6. Harrison Ford Incident  “They did not treat him with kid gloves. They were polite but their questions were direct and pointed.”  “After the interviews, the FAA decided to require Ford to participate in airman counseling, and he was quizzed on the material.” – Steve Hofer, Ford’s attorney
  • 7. Harrison Ford Incident  “he was candid and forthright about what happened and sincere about nothing like that happening again.” – Steve Hofer, Ford’s attorney
  • 8. The Compliance Philosophy “some deviations arise from factors such as flawed procedures, simple mistakes, lack of understanding, or diminished skills” “deviations of this nature can most effectively be corrected through root cause analysis and training” FAA Compliance Philosophy Order 8000.373, June 26, 2015
  • 9. Who Am I?  Commercial Pilot Certificate  CFI-A / CFI-I  Instruct independently with pilots in their own aircraft and with Executive Flight Training at KTTA  FAASTeam Representative  Attorney licensed in North Carolina, Colorado & Massachusetts  AOPA Legal Services Panel
  • 10. Disclaimer  General information only  Not legal advice  Cannot replace a personal consultation with a professional when dealing with a specific situation  Does not reflect the views of the FAASafety Team, the FAA or any ASI Don’t say I didn’t warn you!
  • 11. 10,000-foot View  How it all begins  FAA enforcement process  “Traditional” enforcement options  The new “compliance philosophy”  What it means and how it fits
  • 12. How it all begins...  Pilot deviations noted by ATC – Altitude busts are the most common – “Brasher” warning  Ramp checks  Accident/incident investigations  Complaints by citizens  Complaints by other pilots and operators
  • 13. “I Have a Number…”  The most common advice? Unfortunately, it’s not that simple It’s never been the only right answer And perhaps more than ever!
  • 16. FAA Enforcement Options  [Civil Penalties]  Certificate Revocation  Certificate Suspension  “709” Ride  Warning Notice or Letter of Correction  No Action
  • 17. Traditional FAA Actions  No Action after investigation – Records expunged from FAA Enforcement Information System (EIS) after 90 days  Administrative Actions – Warning Notices and Letter of Correction (Not considered a “violation” or “enforcement” – Typically involves some sort of re-training – Records expunged from EIS after 2 years
  • 18. Traditional FAA Actions  “709” Ride – the Federal Aviation Administration may …reexamine an airman… 49 U.S.C. § 44709(a) – Must be “reasonable” based on the trigger event – Wise to get and log training – Not considered enforcement or punishment – treated as a “No Action.” – Can lead to enforcement action and revocation if refused or failed
  • 19. Traditional FAA Actions  Suspension for a stated period – FAA Order 2150.3B guidance on penalties  Revocation – May start over after a year – Typically for the most serious violations • Drugs and alcohol use • Fraudulent entries in logbooks, applications, etc. • Repeated TFR violations  Lifetime record; Not expunged; reportable by PRIA
  • 20. FAA Enforcement Options  [Civil Penalties]  Certificate Revocation  Certificate Suspension  “709” Ride  Warning Notice or Letter of Correction  No Action
  • 21. FAA Enforcement Options  [Civil Penalties]  Certificate Revocation  Certificate Suspension  “709” Ride  Warning Notice or Letter of Correction  Compliance Action  No Action
  • 22.  “some deviations arise from factors such as flawed procedures, simple mistakes, lack of understanding, or diminished skills. *** deviations of this nature can most effectively be corrected through root cause analysis and training” FAA Order 8000.373, June 26, 2015 announcing the new policy Compliance Philosophy
  • 23.  More open and transparent exchange of information  Create a “just culture.” Disclosure expected and appreciated  Focus more on correction than on certificate action and punishment  “Non-enforcement” methods to correct unintentional errors  Take appropriate action on intentional and reckless behavior  Most effective means of enhancing safety Compliance Philosophy
  • 24.  Outgrowth of ongoing process  Pilots Bill of Rights (2012) = More work  Budgetary issues  Regulatory and Enforcement Consistency Compliance Philosophy
  • 25. Compliance Action  “A Compliance Action is intended as an open and transparent safety information exchange between FAA personnel and you. Its only purpose is to restore compliance and to identify and correct the underlying causes that led to the deviation.” – FAA Compliance Philosophy and Airman Rights Brochure
  • 26. Compliance Action  The FAA: – Early decision-making by under published guidelines – First choice for handling deviations unless determines not appropriate – Early Pilots Bill of Rights notification • Often before a formal letter of investigation – Use of compliance philosophy brochure
  • 27. Compliance Action  The FAA: – Early decision-making by under published guidelines – First choice for handling deviations unless determines not appropriate – Early Pilots Bill of Rights notification • Often before a formal letter of investigation – Use of compliance philosophy brochure
  • 28. Compliance Action  The Airman is willing and able – Acknowledges Responsibility – Shares information to help determine root cause – Promptly implements corrective action – Time, resources and ability to learn and develop competence
  • 29. Compliance Action  Risk-based approach to compliance – Recognize and mitigate root causes – Fixes to prevent recurrence  Focus on quick remediation – goal is a 21-day turn-around  Follow-up validation
  • 31. Compliance Action  Initial contact will be informal or formal – More often formal than not  On-the-spot corrections  Counseling  Remedial training – most common – Written agreement between FAA and airman  Implemented by FAASTeam Program Managers
  • 32. Compliance Action  Inappropriate for Compliance Action: – Intentional or Reckless Deviations – Unwilling or Unable to Comply – Law enforcement matters/criminal behavior – Medical certificate falsification – Commercial operator drug testing programs – FAR 91.15 “Motor Vehicle Action” reporting – HazMAT violations
  • 33. Compliance Action Pitfalls  More rights often means more formality  Does not rule out enforcement action – refusal or inability to participate or comply – You may have already admitted a violation!  Does not rule out a 709 Reexamination – An area with a lot of discretion – Failure results in revocation  ASIs and Program Managers with different views – Discretion in choice of action  Can the process be the punishment?
  • 34.  FAA Legal Counsel review and rejection  Prioritization of suspension, revocation and civil penalties for “inappropriate” acts  More use of the criminal process option for fraud Compliance Philosophy in Practice
  • 35.  Examples  Harrison Ford  Presidential TFRs  Mechanics Compliance Philosophy in Practice
  • 36. Compliance Philosophy  It works but it takes time to create a new culture – Not everyone is on board yet – Discretion means personality  “The process is the punishment”  No requirement to speak immediately  May require admission of a violation  Still time for advice – And maybe more reason to!
  • 38.  FAA Safety Briefing, Jan/Feb 2016 www.faa.gov/news/safety_briefing/ Compliance Philosophy Information Sources
  • 39. Q&A You ever been in a cockpit before? Other questions or copies of this presentation? mjk@mkolberlaw.com www.mkolberlaw.com www.facebook.com/mkolberlaw

Editor's Notes

  1. Talk very briefly about these. The actions themselves are discussed later
  2. This can actually float around down to the ALJ hearing
  3. Revocation – reapply in ____ months and start all over again.
  4. Examples: Me – no action after informal investigation No action after response to LOI (emergency and re-flight) No action after informal conference (flame out in Metroliner)
  5. Examples: Me – no action after informal investigation No action after response to LOI (emergency and re-flight) No action after informal conference (flame out in Metroliner)
  6. Used to be 5 years until post-Colgan crash legislation in 2010 Examples: Me – no action after informal investigation No action after response to LOI (emergency and re-flight) No action after informal conference (flame out in Metroliner)
  7. Revocation – reapply in ____ months and start all over again.
  8. Revocation – reapply in ____ months and start all over again.
  9. Compliance Action is a new term to describe the FAA's non-enforcement methods for correcting unintentional deviations or noncompliance that arise from factors such as flawed systems and procedures, simple mistakes, lack of understanding, or diminished skills. A Compliance Action is not adjudication, nor does it constitute a finding of violation
  10. My NORDO was in May, 2000 Enforcement activity is extra work for ASIs! Regulatory Consistency Communication Board (RCCB) Recent reorganization of the FAA PBoR August 2012
  11. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  12. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  13. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  14. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  15. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  16. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  17. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 Tim Haley. Greensboro; Eddie Shields, Charlotte
  18. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 Tim Haley. Greensboro; Eddie Shields, Charlotte
  19. Talk about admissions
  20. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.” “Obviously, if you run out and get legal counsel, you are not willing and able. You want to get in a combative stance”
  21. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  22. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.” “Obviously, if you run out and get legal counsel, you are not willing and able. You want to get in a combative stance”
  23. Ask Bob to talk about the local experience