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Mary Jesse
Founder and CEO, Ivycorp
@Ivytalk
@TheMaryJesse
www.ivytalk.com
What is Company Culture?
The
Collective
Behavior
of People
in an
Organization
Why Does Company Culture Matter?
EXAMPLE #1
http://www.google.com/about/company/philosophy/
1. Focus on the user and all else will follow.
2. It’s best to do one thing really, really well.
6. You can make money without doing evil.
Example #2
Dedication to every client’s success
Innovation that matters—for our company and for the world
Trust and personal responsibility in all relationships
http://www.ibm.com/investor/pdf/BCG2012.pdf
http://www-03.ibm.com/ibm/history/ibm100/us/en/
IBM Celebrated 100 Years in Business (2011)
Example #3
Voted in 2012 as One of Top 10 Worst Companies to Work For in the US
Rating: 2.7
Number of reviews: 416
CEO approval rating: 32% for J. Paul Raines
One-year price change: down 21%
Employees: 17,000
America’s Worst Companies to Work For - 24/7 Wall St. http://247wallst.com/2012/08/10/americas-worst-companies-to-work-for/#ixzz275o9OvtQ
2011 Consumer Reports “Naughty” List for Poor Customer Service
Where Does Your Company Culture Come From?
Who is Responsible for Company Culture?
Remember…
 Company Culture Impacts
Your Bottom Line
 The CEO is Responsible for
Company Culture
IVY CORP PROPRIETARY AND CONFIDENTIAL
Mary Jesse
Founder and CEO, Ivycorp
@Ivytalk
@TheMaryJesse
www.ivytalk.com

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Startup day 2012 got culture

  • 1. Mary Jesse Founder and CEO, Ivycorp @Ivytalk @TheMaryJesse www.ivytalk.com
  • 2. What is Company Culture? The Collective Behavior of People in an Organization
  • 3. Why Does Company Culture Matter?
  • 4. EXAMPLE #1 http://www.google.com/about/company/philosophy/ 1. Focus on the user and all else will follow. 2. It’s best to do one thing really, really well. 6. You can make money without doing evil.
  • 5. Example #2 Dedication to every client’s success Innovation that matters—for our company and for the world Trust and personal responsibility in all relationships http://www.ibm.com/investor/pdf/BCG2012.pdf http://www-03.ibm.com/ibm/history/ibm100/us/en/ IBM Celebrated 100 Years in Business (2011)
  • 6. Example #3 Voted in 2012 as One of Top 10 Worst Companies to Work For in the US Rating: 2.7 Number of reviews: 416 CEO approval rating: 32% for J. Paul Raines One-year price change: down 21% Employees: 17,000 America’s Worst Companies to Work For - 24/7 Wall St. http://247wallst.com/2012/08/10/americas-worst-companies-to-work-for/#ixzz275o9OvtQ 2011 Consumer Reports “Naughty” List for Poor Customer Service
  • 7. Where Does Your Company Culture Come From?
  • 8. Who is Responsible for Company Culture?
  • 9. Remember…  Company Culture Impacts Your Bottom Line  The CEO is Responsible for Company Culture
  • 10. IVY CORP PROPRIETARY AND CONFIDENTIAL Mary Jesse Founder and CEO, Ivycorp @Ivytalk @TheMaryJesse www.ivytalk.com

Editor's Notes

  1. Hi Everyone. How are you all doing?My name is Mary Jesse. I am the founder and CEO of Ivycorp.With Ivytalk Intelligent Group Messaging, we help businesses communicate better with people like employees and consumers.I started my career more than 2 decades ago as an electrical engineer. Through the course of my career I have worked at many companies – big, small, military, government, commercial. One was unique – McCaw Cellular. McCaw was a fun place to work. I learned many things working for McCaw and one of those was that you could purposely decide upon a company culture and that is had a big impact on how the business functioned.
  2. What is the culture of a company? The culture of a company largely influences the way employees behave with each other, the way they do their work and most importantly how customers are treated.
  3. I know when some of you hear “company culture” you might think that it’s just an hr thing, foo-foo stuff, not the really important stuff like the technology roadmap or go to market strategy.