SlideShare a Scribd company logo
1 of 29
Part II
A Complexity Approach
How do we build a coalition
to execute our vision?
What is science?
Orthodox EA has its roots in natural sciences
General Systems Theory
- 4 =
- 4 = It depends…
… on which assumptions we make
- 4 =
- 1 4*
i 2*
2i
https://en.wikipedia.org/wiki/Complex_number
All science is based on assumptions
Different theories are based on different assumptions
Orthodox EA
What characterizes this thought style?
1 Orthodox EA presumes autonomy (and rationality)
Individual is primary and apart from other individuals
2 Orthodox EA presumes determinacy
Spontaneity and improvisation is absent or insignificant
3 Orthodox EA presumes openness
Everything can (and should) be shared and modelled
4 Orthodox EA presumes enterprise intentionality
Enterprise treated as Entity with own strategy and goals
5 Orthodox EA presumes agreement
Not aligned individual goals are illegitimate / selfish
Assumptions that characterise orthodox EA
(and Systems Theory)
1. Autonomy
2. Determinacy
3. Openness
4. Intentionality
5. Agreement
• The individual is primary, makes meaning of experiences,
and makes rational decisions about which course of action to take
• Knowable set of stimuli-response; If we know what factors into a situation,
then we can predict what will happen in that situation
• Information is assumed to be shared openly and hence freely available,
so that everything can (and should) be modelled and documented
• The Enterprise is treated as an entity with intentionality,
and conflicting individual intentionality is made illegitimate
• People are assumed to agree on goals and means,
or at least architecture cannot begin until agreement is reached
Complexity II
What characterizes this thought style?
people have function for each other
we are born into relationships to people upon whom we depend
Elias, Norbert (1991).
The Society of Individuals.
Basil Blackwell.
1 Interdependence enable and constrain our actions
Socially unacceptable behavior can damage relationships
If our individual behavior is not socially acceptable
we risk exclusion i.e. others cease to have function for us
In an organizational setting exclusion can mean being fired, but
can also just mean that you do not participate in the fun stuff
2 We often act habitually / acceptably to garner support.
Provocative actions can lead to renegotiation of norms.
In every society it may be observed that, if it is not to constitute
an insult, the counter-gift must be deferred and different,
because the immediate return of an exactly identical object
clearly amounts to a refusal (i.e. the return of the same object).
The ‘giving of a gift’ is a social construction / social convention
There is an ‘art’ to doing it properly Pierre Bourdieu
Phronesis: Wisdom / Practical Judgment – experience based
Knowing what it is right to do = being a virtuous person
Episteme: Theory and Basic assumptions – pure knowledge
Techne: Craftmanship / Method – can be taught
3 Power dynamics enable and constrain what it is prudent
to say both for subordinates and for the power holders
5 times “Why?” => Socially acceptable rationalization
Scott, John C (1990).
Domination and the Arts of
Resistance - Hidden transcripts.
Yale University Press.
We must cease once and for all
to describe the effects of power in negative terms:
it ‘excludes’, it ‘represses’, it ‘censors’,
it ‘abstracts’, it ‘masks’, it ‘conceals’.
In fact power produces; it produces reality;
it produces domains of objects and rituals of truth.
Michel Foucault
We use physical constructs to symbolize social convention
4 Power is never equally distributed. Any leverage can be
used to further one’s interests in any other area.
Jackall, Robert (2010).
Moral Mazes –
The World of Corporate Managers.
Oxford University Press.
Linear causality
Culture forms Behaviour OR Behaviour forms Culture
Circular or Transformative causality
Culture forms Behaviour AND Behaviour forms Culture
5 Collaborative innovation hinges on mutual trust
that others can contribute what we ourselves cannot
George Herbert Mead describes “the attitude of the engineer”
as an enlarged sense of social self and attitudes of others
Assumptions underpinning my approach
(contrasted with assumptions underpinning Systems Theory)
1. Autonomy
2. Determinacy
3. Openness
4. Intentionality
5. Agreement
1. Mutual interdependence
2. Self-disciplining and Spontaneity
3. Hidden Transcript and Public Transcript
4. Figuration of relationships with power-differentials
5. Web of Intentionality - Collaboration and Competition
No Universal Theory
Systems Theory explains systems e.g. mechanical
Process Theory explains humans organizing
Complexity may help us better understand how to
establish a coalition to execution our vision
(develop the business)
However, the ‘problem domains’ we work with and
architect are also complex i.e. there are also people
and power dynamics in an enterprise
(run the business)

More Related Content

What's hot

SCLY3 – power and politics: defining power
SCLY3 – power and politics: defining powerSCLY3 – power and politics: defining power
SCLY3 – power and politics: defining powerCharlotte Rout
 
Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy
Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy
Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy The Ludwig von Mises Institute
 
Introduction to Ideology
Introduction to IdeologyIntroduction to Ideology
Introduction to Ideologyjohnbranney
 
Symbolic interaction theory
Symbolic interaction theorySymbolic interaction theory
Symbolic interaction theorynava prasanth
 
PS 240 Thinking Politically Spring 2011
PS 240 Thinking Politically Spring 2011PS 240 Thinking Politically Spring 2011
PS 240 Thinking Politically Spring 2011Christopher Rice
 
Challenging power and challenging the way we think about power
Challenging power and challenging the way we think about powerChallenging power and challenging the way we think about power
Challenging power and challenging the way we think about powerFairSay
 
NW THESIS DRAFT FINAL (format preserving)
NW THESIS DRAFT FINAL (format preserving)NW THESIS DRAFT FINAL (format preserving)
NW THESIS DRAFT FINAL (format preserving)Nathan Ward
 
Seminar of Chapter five of Burrell and Morgan Book
Seminar of Chapter five of Burrell and Morgan BookSeminar of Chapter five of Burrell and Morgan Book
Seminar of Chapter five of Burrell and Morgan BookMashriqi
 
Symbollic interactionism in Sociology
Symbollic interactionism in SociologySymbollic interactionism in Sociology
Symbollic interactionism in SociologyMahadmuhib
 
Chapter 6 The Art of Educational Leadership by Dr. Fenwick W. English, Pres...
Chapter 6   The Art of Educational Leadership by Dr. Fenwick W. English, Pres...Chapter 6   The Art of Educational Leadership by Dr. Fenwick W. English, Pres...
Chapter 6 The Art of Educational Leadership by Dr. Fenwick W. English, Pres...William Kritsonis
 
Collective behavior and social movements
Collective behavior and social movementsCollective behavior and social movements
Collective behavior and social movementsbchozinski
 

What's hot (18)

SCLY3 – power and politics: defining power
SCLY3 – power and politics: defining powerSCLY3 – power and politics: defining power
SCLY3 – power and politics: defining power
 
Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy
Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy
Human Action: Austrian Sociology, Lecture 1 with David Gordon - Mises Academy
 
Symbolic Interactionism
Symbolic InteractionismSymbolic Interactionism
Symbolic Interactionism
 
SociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared ResourceSociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared Resource
 
Introduction to Ideology
Introduction to IdeologyIntroduction to Ideology
Introduction to Ideology
 
Symbolic interaction theory
Symbolic interaction theorySymbolic interaction theory
Symbolic interaction theory
 
PS 240 Thinking Politically Spring 2011
PS 240 Thinking Politically Spring 2011PS 240 Thinking Politically Spring 2011
PS 240 Thinking Politically Spring 2011
 
SociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared ResourceSociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared Resource
 
Challenging power and challenging the way we think about power
Challenging power and challenging the way we think about powerChallenging power and challenging the way we think about power
Challenging power and challenging the way we think about power
 
NW THESIS DRAFT FINAL (format preserving)
NW THESIS DRAFT FINAL (format preserving)NW THESIS DRAFT FINAL (format preserving)
NW THESIS DRAFT FINAL (format preserving)
 
Lecture 2
Lecture 2Lecture 2
Lecture 2
 
Ideology
IdeologyIdeology
Ideology
 
Seminar of Chapter five of Burrell and Morgan Book
Seminar of Chapter five of Burrell and Morgan BookSeminar of Chapter five of Burrell and Morgan Book
Seminar of Chapter five of Burrell and Morgan Book
 
Symbollic interactionism in Sociology
Symbollic interactionism in SociologySymbollic interactionism in Sociology
Symbollic interactionism in Sociology
 
Symbolic interactionsim
Symbolic interactionsimSymbolic interactionsim
Symbolic interactionsim
 
Ideology
IdeologyIdeology
Ideology
 
Chapter 6 The Art of Educational Leadership by Dr. Fenwick W. English, Pres...
Chapter 6   The Art of Educational Leadership by Dr. Fenwick W. English, Pres...Chapter 6   The Art of Educational Leadership by Dr. Fenwick W. English, Pres...
Chapter 6 The Art of Educational Leadership by Dr. Fenwick W. English, Pres...
 
Collective behavior and social movements
Collective behavior and social movementsCollective behavior and social movements
Collective behavior and social movements
 

Similar to A complexity approach to managing technology enabled business transformation

A Complexity Approach to Managing Technology Enabled Business Transformation
A Complexity Approach to Managing Technology Enabled Business TransformationA Complexity Approach to Managing Technology Enabled Business Transformation
A Complexity Approach to Managing Technology Enabled Business TransformationMikkel Brahm
 
Social Justice as a Form of Discourse Impacting Identity for Action.docx
Social Justice as a Form of Discourse Impacting Identity for Action.docxSocial Justice as a Form of Discourse Impacting Identity for Action.docx
Social Justice as a Form of Discourse Impacting Identity for Action.docxwhitneyleman54422
 
Sociologicalfoundationsofeducation1 110705011100-phpapp01
Sociologicalfoundationsofeducation1 110705011100-phpapp01Sociologicalfoundationsofeducation1 110705011100-phpapp01
Sociologicalfoundationsofeducation1 110705011100-phpapp01Jerwin Boncayao
 
EDUC 4 - Social Dimensions of Education
EDUC 4 - Social Dimensions of EducationEDUC 4 - Social Dimensions of Education
EDUC 4 - Social Dimensions of EducationAvigail Gabaleo Maximo
 
Fluidity, Structuring Structures and Ethics
Fluidity, Structuring Structures and EthicsFluidity, Structuring Structures and Ethics
Fluidity, Structuring Structures and EthicsMikkel Brahm
 
REGULARIAN PERSPECTIVETo gain a sense of why it is important to.docx
REGULARIAN PERSPECTIVETo gain a sense of why it is important to.docxREGULARIAN PERSPECTIVETo gain a sense of why it is important to.docx
REGULARIAN PERSPECTIVETo gain a sense of why it is important to.docxsodhi3
 
Module 2 social perception, attribution, attitude & persuasion
Module 2 social perception, attribution, attitude & persuasionModule 2 social perception, attribution, attitude & persuasion
Module 2 social perception, attribution, attitude & persuasionShahana Sathar K P
 
MAX WEBER Key Concepts I Sociology is a science which at.docx
MAX WEBER Key Concepts I Sociology is a science which at.docxMAX WEBER Key Concepts I Sociology is a science which at.docx
MAX WEBER Key Concepts I Sociology is a science which at.docxandreecapon
 
Theoretical Perspectives in Social Psychology
Theoretical Perspectives in Social PsychologyTheoretical Perspectives in Social Psychology
Theoretical Perspectives in Social PsychologyKates Grajales
 

Similar to A complexity approach to managing technology enabled business transformation (20)

Ontology
OntologyOntology
Ontology
 
A Complexity Approach to Managing Technology Enabled Business Transformation
A Complexity Approach to Managing Technology Enabled Business TransformationA Complexity Approach to Managing Technology Enabled Business Transformation
A Complexity Approach to Managing Technology Enabled Business Transformation
 
Social Justice as a Form of Discourse Impacting Identity for Action.docx
Social Justice as a Form of Discourse Impacting Identity for Action.docxSocial Justice as a Form of Discourse Impacting Identity for Action.docx
Social Justice as a Form of Discourse Impacting Identity for Action.docx
 
Sociologicalfoundationsofeducation1 110705011100-phpapp01
Sociologicalfoundationsofeducation1 110705011100-phpapp01Sociologicalfoundationsofeducation1 110705011100-phpapp01
Sociologicalfoundationsofeducation1 110705011100-phpapp01
 
final Perception.ppt
final Perception.pptfinal Perception.ppt
final Perception.ppt
 
EDUC 4 - Social Dimensions of Education
EDUC 4 - Social Dimensions of EducationEDUC 4 - Social Dimensions of Education
EDUC 4 - Social Dimensions of Education
 
SociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared ResourceSociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared Resource
 
Fluidity, Structuring Structures and Ethics
Fluidity, Structuring Structures and EthicsFluidity, Structuring Structures and Ethics
Fluidity, Structuring Structures and Ethics
 
Sociological foundation of education
Sociological foundation of educationSociological foundation of education
Sociological foundation of education
 
REGULARIAN PERSPECTIVETo gain a sense of why it is important to.docx
REGULARIAN PERSPECTIVETo gain a sense of why it is important to.docxREGULARIAN PERSPECTIVETo gain a sense of why it is important to.docx
REGULARIAN PERSPECTIVETo gain a sense of why it is important to.docx
 
DG5 Postpositivist Era
DG5 Postpositivist EraDG5 Postpositivist Era
DG5 Postpositivist Era
 
SociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared ResourceSociologyExchange.co.uk Shared Resource
SociologyExchange.co.uk Shared Resource
 
Deviance
Deviance Deviance
Deviance
 
Module 2 social perception, attribution, attitude & persuasion
Module 2 social perception, attribution, attitude & persuasionModule 2 social perception, attribution, attitude & persuasion
Module 2 social perception, attribution, attitude & persuasion
 
MAX WEBER Key Concepts I Sociology is a science which at.docx
MAX WEBER Key Concepts I Sociology is a science which at.docxMAX WEBER Key Concepts I Sociology is a science which at.docx
MAX WEBER Key Concepts I Sociology is a science which at.docx
 
Social Psychology And Social Influence
Social Psychology And Social InfluenceSocial Psychology And Social Influence
Social Psychology And Social Influence
 
Theoretical Perspectives in Social Psychology
Theoretical Perspectives in Social PsychologyTheoretical Perspectives in Social Psychology
Theoretical Perspectives in Social Psychology
 
Ethics
EthicsEthics
Ethics
 
Social Structure
Social StructureSocial Structure
Social Structure
 
Social Approaches To Learning
Social Approaches To LearningSocial Approaches To Learning
Social Approaches To Learning
 

More from Mikkel Brahm

How to Architect an Enterprise
How to Architect an EnterpriseHow to Architect an Enterprise
How to Architect an EnterpriseMikkel Brahm
 
Architecting the Enterprise
Architecting the EnterpriseArchitecting the Enterprise
Architecting the EnterpriseMikkel Brahm
 
Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)Mikkel Brahm
 
Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...Mikkel Brahm
 
Being in charge of but not in control over technology enabled business transf...
Being in charge of but not in control over technology enabled business transf...Being in charge of but not in control over technology enabled business transf...
Being in charge of but not in control over technology enabled business transf...Mikkel Brahm
 
Practice of being in charge of but not in control over technology enabled bus...
Practice of being in charge of but not in control over technology enabled bus...Practice of being in charge of but not in control over technology enabled bus...
Practice of being in charge of but not in control over technology enabled bus...Mikkel Brahm
 
Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...Mikkel Brahm
 
Technology Enabled Business Transformation
Technology Enabled Business TransformationTechnology Enabled Business Transformation
Technology Enabled Business TransformationMikkel Brahm
 
Technology Enabled Business Transformation (Nordea case)
Technology Enabled Business Transformation (Nordea case)Technology Enabled Business Transformation (Nordea case)
Technology Enabled Business Transformation (Nordea case)Mikkel Brahm
 
Technology Enabled Business Transformation
Technology Enabled Business TransformationTechnology Enabled Business Transformation
Technology Enabled Business TransformationMikkel Brahm
 
A Complexity approach to Managing Technology Enabled Business Transformation
A Complexity approach to Managing Technology Enabled Business TransformationA Complexity approach to Managing Technology Enabled Business Transformation
A Complexity approach to Managing Technology Enabled Business TransformationMikkel Brahm
 
Agile Enterprise Architecture at Nordea
Agile Enterprise Architecture at NordeaAgile Enterprise Architecture at Nordea
Agile Enterprise Architecture at NordeaMikkel Brahm
 
Architecting Nordea’s transformation into a digital relationship bank
Architecting Nordea’s transformation into a digital relationship bankArchitecting Nordea’s transformation into a digital relationship bank
Architecting Nordea’s transformation into a digital relationship bankMikkel Brahm
 
A Complexity-based approach to Enterprise Architecture
A Complexity-based approach to Enterprise ArchitectureA Complexity-based approach to Enterprise Architecture
A Complexity-based approach to Enterprise ArchitectureMikkel Brahm
 
A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...Mikkel Brahm
 
A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...Mikkel Brahm
 
Transforming Nordea into the leading Digital Bank in the Nordic region
Transforming Nordea into the leading Digital Bank in the Nordic regionTransforming Nordea into the leading Digital Bank in the Nordic region
Transforming Nordea into the leading Digital Bank in the Nordic regionMikkel Brahm
 
Seeking to Control Enterprise with Architecture
Seeking to Control Enterprise with ArchitectureSeeking to Control Enterprise with Architecture
Seeking to Control Enterprise with ArchitectureMikkel Brahm
 
Thinking differently about enterprise architecture 2017
Thinking differently about enterprise architecture 2017Thinking differently about enterprise architecture 2017
Thinking differently about enterprise architecture 2017Mikkel Brahm
 
Seeking to control Enterprise with Architecture
Seeking to control Enterprise with ArchitectureSeeking to control Enterprise with Architecture
Seeking to control Enterprise with ArchitectureMikkel Brahm
 

More from Mikkel Brahm (20)

How to Architect an Enterprise
How to Architect an EnterpriseHow to Architect an Enterprise
How to Architect an Enterprise
 
Architecting the Enterprise
Architecting the EnterpriseArchitecting the Enterprise
Architecting the Enterprise
 
Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)Architecting the Enterprise (in a SAFe Context)
Architecting the Enterprise (in a SAFe Context)
 
Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...
 
Being in charge of but not in control over technology enabled business transf...
Being in charge of but not in control over technology enabled business transf...Being in charge of but not in control over technology enabled business transf...
Being in charge of but not in control over technology enabled business transf...
 
Practice of being in charge of but not in control over technology enabled bus...
Practice of being in charge of but not in control over technology enabled bus...Practice of being in charge of but not in control over technology enabled bus...
Practice of being in charge of but not in control over technology enabled bus...
 
Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...Being in Charge of but not in Control over Technology Enabled Business Transf...
Being in Charge of but not in Control over Technology Enabled Business Transf...
 
Technology Enabled Business Transformation
Technology Enabled Business TransformationTechnology Enabled Business Transformation
Technology Enabled Business Transformation
 
Technology Enabled Business Transformation (Nordea case)
Technology Enabled Business Transformation (Nordea case)Technology Enabled Business Transformation (Nordea case)
Technology Enabled Business Transformation (Nordea case)
 
Technology Enabled Business Transformation
Technology Enabled Business TransformationTechnology Enabled Business Transformation
Technology Enabled Business Transformation
 
A Complexity approach to Managing Technology Enabled Business Transformation
A Complexity approach to Managing Technology Enabled Business TransformationA Complexity approach to Managing Technology Enabled Business Transformation
A Complexity approach to Managing Technology Enabled Business Transformation
 
Agile Enterprise Architecture at Nordea
Agile Enterprise Architecture at NordeaAgile Enterprise Architecture at Nordea
Agile Enterprise Architecture at Nordea
 
Architecting Nordea’s transformation into a digital relationship bank
Architecting Nordea’s transformation into a digital relationship bankArchitecting Nordea’s transformation into a digital relationship bank
Architecting Nordea’s transformation into a digital relationship bank
 
A Complexity-based approach to Enterprise Architecture
A Complexity-based approach to Enterprise ArchitectureA Complexity-based approach to Enterprise Architecture
A Complexity-based approach to Enterprise Architecture
 
A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...
 
A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...A complexity approach to managing technology enabled business transformation ...
A complexity approach to managing technology enabled business transformation ...
 
Transforming Nordea into the leading Digital Bank in the Nordic region
Transforming Nordea into the leading Digital Bank in the Nordic regionTransforming Nordea into the leading Digital Bank in the Nordic region
Transforming Nordea into the leading Digital Bank in the Nordic region
 
Seeking to Control Enterprise with Architecture
Seeking to Control Enterprise with ArchitectureSeeking to Control Enterprise with Architecture
Seeking to Control Enterprise with Architecture
 
Thinking differently about enterprise architecture 2017
Thinking differently about enterprise architecture 2017Thinking differently about enterprise architecture 2017
Thinking differently about enterprise architecture 2017
 
Seeking to control Enterprise with Architecture
Seeking to control Enterprise with ArchitectureSeeking to control Enterprise with Architecture
Seeking to control Enterprise with Architecture
 

Recently uploaded

Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 

Recently uploaded (20)

Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 

A complexity approach to managing technology enabled business transformation

  • 1. Part II A Complexity Approach How do we build a coalition to execute our vision?
  • 3. Orthodox EA has its roots in natural sciences General Systems Theory
  • 5. - 4 = It depends… … on which assumptions we make
  • 6. - 4 = - 1 4* i 2* 2i https://en.wikipedia.org/wiki/Complex_number All science is based on assumptions Different theories are based on different assumptions
  • 7. Orthodox EA What characterizes this thought style?
  • 8. 1 Orthodox EA presumes autonomy (and rationality) Individual is primary and apart from other individuals
  • 9. 2 Orthodox EA presumes determinacy Spontaneity and improvisation is absent or insignificant
  • 10. 3 Orthodox EA presumes openness Everything can (and should) be shared and modelled
  • 11. 4 Orthodox EA presumes enterprise intentionality Enterprise treated as Entity with own strategy and goals
  • 12. 5 Orthodox EA presumes agreement Not aligned individual goals are illegitimate / selfish
  • 13. Assumptions that characterise orthodox EA (and Systems Theory) 1. Autonomy 2. Determinacy 3. Openness 4. Intentionality 5. Agreement • The individual is primary, makes meaning of experiences, and makes rational decisions about which course of action to take • Knowable set of stimuli-response; If we know what factors into a situation, then we can predict what will happen in that situation • Information is assumed to be shared openly and hence freely available, so that everything can (and should) be modelled and documented • The Enterprise is treated as an entity with intentionality, and conflicting individual intentionality is made illegitimate • People are assumed to agree on goals and means, or at least architecture cannot begin until agreement is reached
  • 14. Complexity II What characterizes this thought style?
  • 15. people have function for each other we are born into relationships to people upon whom we depend Elias, Norbert (1991). The Society of Individuals. Basil Blackwell.
  • 16. 1 Interdependence enable and constrain our actions Socially unacceptable behavior can damage relationships
  • 17. If our individual behavior is not socially acceptable we risk exclusion i.e. others cease to have function for us In an organizational setting exclusion can mean being fired, but can also just mean that you do not participate in the fun stuff
  • 18. 2 We often act habitually / acceptably to garner support. Provocative actions can lead to renegotiation of norms.
  • 19. In every society it may be observed that, if it is not to constitute an insult, the counter-gift must be deferred and different, because the immediate return of an exactly identical object clearly amounts to a refusal (i.e. the return of the same object). The ‘giving of a gift’ is a social construction / social convention There is an ‘art’ to doing it properly Pierre Bourdieu
  • 20. Phronesis: Wisdom / Practical Judgment – experience based Knowing what it is right to do = being a virtuous person Episteme: Theory and Basic assumptions – pure knowledge Techne: Craftmanship / Method – can be taught
  • 21. 3 Power dynamics enable and constrain what it is prudent to say both for subordinates and for the power holders 5 times “Why?” => Socially acceptable rationalization Scott, John C (1990). Domination and the Arts of Resistance - Hidden transcripts. Yale University Press.
  • 22. We must cease once and for all to describe the effects of power in negative terms: it ‘excludes’, it ‘represses’, it ‘censors’, it ‘abstracts’, it ‘masks’, it ‘conceals’. In fact power produces; it produces reality; it produces domains of objects and rituals of truth. Michel Foucault
  • 23. We use physical constructs to symbolize social convention
  • 24. 4 Power is never equally distributed. Any leverage can be used to further one’s interests in any other area. Jackall, Robert (2010). Moral Mazes – The World of Corporate Managers. Oxford University Press.
  • 25. Linear causality Culture forms Behaviour OR Behaviour forms Culture Circular or Transformative causality Culture forms Behaviour AND Behaviour forms Culture
  • 26. 5 Collaborative innovation hinges on mutual trust that others can contribute what we ourselves cannot
  • 27. George Herbert Mead describes “the attitude of the engineer” as an enlarged sense of social self and attitudes of others
  • 28. Assumptions underpinning my approach (contrasted with assumptions underpinning Systems Theory) 1. Autonomy 2. Determinacy 3. Openness 4. Intentionality 5. Agreement 1. Mutual interdependence 2. Self-disciplining and Spontaneity 3. Hidden Transcript and Public Transcript 4. Figuration of relationships with power-differentials 5. Web of Intentionality - Collaboration and Competition
  • 29. No Universal Theory Systems Theory explains systems e.g. mechanical Process Theory explains humans organizing Complexity may help us better understand how to establish a coalition to execution our vision (develop the business) However, the ‘problem domains’ we work with and architect are also complex i.e. there are also people and power dynamics in an enterprise (run the business)