The document critiques the management and decisions of Capital Metro regarding transit ridership in Austin, asserting that the agency should be held accountable for declining numbers rather than land use policies. It highlights that while the city has implemented transit-supportive density developments, Capital Metro's service changes, particularly the reduction of local bus frequencies, have negatively impacted ridership. Consequently, despite population growth along transit corridors, Capital Metro has seen a decline in ridership, which the author argues is indicative of bad service management rather than land use factors.