SlideShare a Scribd company logo
1 of 5
Subject Matter Experts in DCCC
Data Center and Cloud Community


       Who we are:                   What were about:
• Soft opening was Q2FY13.     • DCC technical discussions
• Hard opening will be           and questions.
                                 (not tech support!!!!)
  Q3FY13.
                               • Sharing trends and articles
• Goal is to enhance the DCC     with the DCC crowd.
  customer experience.         • Acting as a portal to
• Acting as a resource and       available resources
  advisor to make sure         • Collecting feedback and
  customers get the most out     distributing it undiluted to
  of their DCC ownership.        the correct parties.
Subject Matter Expert Engagement
                 • Opportunities for involvement
•   Get involved in discussions. Answer questions, bring up related points, share
    information and information sources.
•   Start discussions. What kind of info do you want/need from customers/users
•   Write Blog articles. Focus on in depth, instructional, how to/Not to use categories.
•   Share documents. Best Practices Charts, Upgrade Summaries, New release
    diagrams.
•   Create a poll to gather information.
•   Share or Create Videos DCC customers would find valuable (not marketing
    related, does not have to be Cisco)
•   Email the Community Manager to put out an Alert for an upcoming event.
•   Share DCCC and what its about with anyone and everyone that can benefit from it.
    (Blogs, twitter, email, in person, etc.)
•   Collect Feedback from customers about DCCC and deliver to community mgr.
•   Have fun with the community!!! Participate in polls, Build relationships with
    customers, enjoy your stay and post often.
WIIFM
              Why should I participate?

• Other than Fame, Fortune and Fun!
• Build your reputation online and make a huge
  difference to our valuable customers.
• Show your Mgt your “extra contributions”
• Gain a following from your technical blog
• Gather real world feedback from Users
• Connect with other DCC professionals
• Recognition and validation from members
• Document your efforts and challenges
page:   1   2   3   4   5   6   7                                    The internet of EVERYTHING




     Resources
     Email: cisco-dc-community@cisco.com
 •   https://communities.cisco.com/community/technology/datacenter

More Related Content

Viewers also liked

Cognitive Task Analysis of Teams (Team CTA)
Cognitive Task Analysis of Teams (Team CTA)Cognitive Task Analysis of Teams (Team CTA)
Cognitive Task Analysis of Teams (Team CTA)YOGESH TADWALKAR
 
Performing a Job Task Analysis in a Small Business - a Case Study
Performing a Job Task Analysis in a Small Business - a Case StudyPerforming a Job Task Analysis in a Small Business - a Case Study
Performing a Job Task Analysis in a Small Business - a Case StudyEquilibria, Inc.
 
The Subject Matter Expert
The Subject Matter ExpertThe Subject Matter Expert
The Subject Matter ExpertDenis Bazhin
 
Uwes job & task analysis
Uwes   job & task analysisUwes   job & task analysis
Uwes job & task analysisUwes Chaeruman
 
Job and Task Analysis
Job and Task AnalysisJob and Task Analysis
Job and Task AnalysisLove Steven
 
Gagne’s Conditions of Learning
Gagne’s Conditions of LearningGagne’s Conditions of Learning
Gagne’s Conditions of LearningAngel Mae Longakit
 
How to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheHow to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheLeslie Samuel
 

Viewers also liked (7)

Cognitive Task Analysis of Teams (Team CTA)
Cognitive Task Analysis of Teams (Team CTA)Cognitive Task Analysis of Teams (Team CTA)
Cognitive Task Analysis of Teams (Team CTA)
 
Performing a Job Task Analysis in a Small Business - a Case Study
Performing a Job Task Analysis in a Small Business - a Case StudyPerforming a Job Task Analysis in a Small Business - a Case Study
Performing a Job Task Analysis in a Small Business - a Case Study
 
The Subject Matter Expert
The Subject Matter ExpertThe Subject Matter Expert
The Subject Matter Expert
 
Uwes job & task analysis
Uwes   job & task analysisUwes   job & task analysis
Uwes job & task analysis
 
Job and Task Analysis
Job and Task AnalysisJob and Task Analysis
Job and Task Analysis
 
Gagne’s Conditions of Learning
Gagne’s Conditions of LearningGagne’s Conditions of Learning
Gagne’s Conditions of Learning
 
How to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheHow to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your Niche
 

Subject matter experts in dccc

  • 2. Data Center and Cloud Community Who we are: What were about: • Soft opening was Q2FY13. • DCC technical discussions • Hard opening will be and questions. (not tech support!!!!) Q3FY13. • Sharing trends and articles • Goal is to enhance the DCC with the DCC crowd. customer experience. • Acting as a portal to • Acting as a resource and available resources advisor to make sure • Collecting feedback and customers get the most out distributing it undiluted to of their DCC ownership. the correct parties.
  • 3. Subject Matter Expert Engagement • Opportunities for involvement • Get involved in discussions. Answer questions, bring up related points, share information and information sources. • Start discussions. What kind of info do you want/need from customers/users • Write Blog articles. Focus on in depth, instructional, how to/Not to use categories. • Share documents. Best Practices Charts, Upgrade Summaries, New release diagrams. • Create a poll to gather information. • Share or Create Videos DCC customers would find valuable (not marketing related, does not have to be Cisco) • Email the Community Manager to put out an Alert for an upcoming event. • Share DCCC and what its about with anyone and everyone that can benefit from it. (Blogs, twitter, email, in person, etc.) • Collect Feedback from customers about DCCC and deliver to community mgr. • Have fun with the community!!! Participate in polls, Build relationships with customers, enjoy your stay and post often.
  • 4. WIIFM Why should I participate? • Other than Fame, Fortune and Fun! • Build your reputation online and make a huge difference to our valuable customers. • Show your Mgt your “extra contributions” • Gain a following from your technical blog • Gather real world feedback from Users • Connect with other DCC professionals • Recognition and validation from members • Document your efforts and challenges
  • 5. page: 1 2 3 4 5 6 7 The internet of EVERYTHING Resources Email: cisco-dc-community@cisco.com • https://communities.cisco.com/community/technology/datacenter