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UL 
Service 
Portfolio 
for 
Wearable 
Electronics 
Maxi 
Tsai 
蔡昌益 
Business 
Development 
Manager 
UL 
AG 
, 
Taiwan 
Branch 
Maxi.Tsai@ul.com 
Wearables@ul.com 
ul.com/Wearables 
© 2014 UL LLC
ul.com/Wearables
Challenges 
of 
developing 
Wearables
UL 
Service 
Portfolio 
for 
Wearables 
Concept 
& 
RFQ 
_Component 
& 
Material 
Database; 
_Advisory 
& 
Knowledge 
solutions; 
_Hazard-­‐Based-­‐ 
Safety-­‐Engineering. 
_Human 
Factor 
Engineering. 
Development 
& 
Launch 
_Product 
Safety; 
_EMC,/RF 
Certifications; 
_SAR 
evaluation; 
_Wireless 
Interoperability; 
_Energy 
Efficiency; 
_Global 
Market 
Access. 
Production 
& 
Improvement 
_Inspection 
& 
Audit; 
_Customer 
Complaints 
Management; 
_Chemical 
Analysis. 
End 
of 
Life 
_Environmental; 
_Sustainability;
3 
Keys 
…………... 
make 
your 
product 
differentiation
Regulatory 
& 
Market 
Entry 
Quality 
& 
Performance 
User 
eXperience
Regulatory 
& 
Market 
Entry 
• Wearables 
typically 
include 
some 
or 
all 
of 
the 
following 
component 
technologies: 
§ Microprocessors 
§ Radios 
§ Batteries 
§ Battery 
Chargers 
§ Sensors 
§ Displays 
§ Chemicals 
(plastics, 
fabrics, 
etc.) 
§ …
UL 
can 
be 
of 
your 
assistance… 
• How 
to 
get 
there? 
• Identify 
existing 
standards 
for 
various 
considerations 
- Work 
within 
existing 
regulations 
and 
standards 
now 
• Identify 
where 
additional 
standards 
or 
International 
standards 
would 
be 
helpful 
- Develop 
new 
standards 
as 
appropriate 
to 
facilitate 
market 
access 
and 
acceptance 
• UL 
is 
involved 
in 
domestic 
and 
international 
standards 
development 
in 
many 
areas 
– 
we 
are 
a 
‘Standards 
Development 
Organization’ 
and 
participate 
with 
others 
in 
the 
development 
of 
their 
standards 
as 
well 
– 
we 
can 
help 
with 
this 
process.
According 
to 
UL 
2013 
Product 
Mindset… 
http://productmindset.ul.com/
Quality 
& 
Performance 
• UL 
Mark 
is 
a 
tool 
to 
build 
your 
brand 
and 
stand 
out 
of 
competition. 
• Functionality 
and 
usability 
test 
• Durability 
and 
life 
cycle 
test 
• Temperature 
rise 
test 
• Critical 
parts 
review 
• Physical 
constructions 
review 
• Label 
and 
mark 
review 
• Benchmark 
and 
Comparison 
Testing 
• Packaging 
testing 
• …
Proper 
Material 
Selection 
& 
Design 
“…the 
result 
of 
galvanic 
corrosion 
caused 
when 
sweat 
mixes 
with 
a 
running 
electrical 
current 
between 
two 
metals….” 
“…skin 
sensitivity 
to 
the 
device's 
stainless 
steel, 
which 
contains 
nickel… 
”…reactions 
to 
bacteria 
that 
can 
accumulate 
in 
wristbands, 
or 
a 
sensitivity 
to 
the 
material 
of 
the 
band 
elastomer…”
www.ul-­‐mdt.com 
Non-­‐Clinical 
Testing 
for 
Wearables 
• Biocompatibility 
testing 
• ISO 
10993, 
USP, 
MHLW 
• Materials 
Characterization 
• Microbiological 
testing 
• Virological 
testing 
• Cleaning, 
Reprocessing, 
Sterilization 
• Physico-­‐Chemical 
analysis 
• Shelf 
Life 
of 
devices 
and 
packages 
• Transport 
safety 
• Testing 
of 
Ophthalmic 
devices
Webinar:: Skin Irritation and Wearable Material 
http://www.ides.com/webinars/2014/skin-­‐ 
irritation-­‐wearables.asp
User 
eXperience 
– 
Usability 
Evaluation 
& 
Testing 
“Ultimately, 
manufacturers 
must 
validate 
that 
the 
product’s 
users 
can 
employ 
the 
device 
safely 
and 
effectively 
in 
the 
intended 
use 
environments” 
“If 
you 
can’t 
get 
to 
a 
tool 
within 
two 
seconds, 
your 
use 
of 
it 
goes 
down 
exponentially.” 
~ 
Robert 
B. 
Miller, 
Georgia 
Tech. 
Professor, 
IBM 
psychologist, 
1968. 
~ 
Safety 
and 
Human 
Factors 
Engineering 
in 
Medical 
Device 
Design, 
UL, 
2014.
Human 
Factors 
Engineering 
(HFE) 
UL 
supports 
your 
product 
development 
efforts: 
• Perform 
required 
HFE 
studies 
leading 
to 
devices 
that 
are 
safe 
to 
use 
and 
deliver 
a 
better 
user 
experience. 
• Lead 
or 
assist 
in 
the 
design 
of 
user 
interfaces, 
including 
hardware, 
software, 
labeling, 
warnings, 
packaging, 
and 
user 
documentation. 
UL 
assesses 
your 
product’s 
interactive 
quality: 
• Conduct 
a 
validation 
usability 
tests 
according 
to 
best 
practice. 
• Assess 
overall 
conformance 
with 
FDA’s 
HFE 
guidance 
and 
the 
requirements 
set 
forth 
in 
IEC 
62366:2007 
(usability). 
http://www.wiklundrd.com/services.html
Thank you

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UL's Services Portfolio for Wearables_Maxi Tsai

  • 1. UL Service Portfolio for Wearable Electronics Maxi Tsai 蔡昌益 Business Development Manager UL AG , Taiwan Branch Maxi.Tsai@ul.com Wearables@ul.com ul.com/Wearables © 2014 UL LLC
  • 4. UL Service Portfolio for Wearables Concept & RFQ _Component & Material Database; _Advisory & Knowledge solutions; _Hazard-­‐Based-­‐ Safety-­‐Engineering. _Human Factor Engineering. Development & Launch _Product Safety; _EMC,/RF Certifications; _SAR evaluation; _Wireless Interoperability; _Energy Efficiency; _Global Market Access. Production & Improvement _Inspection & Audit; _Customer Complaints Management; _Chemical Analysis. End of Life _Environmental; _Sustainability;
  • 5. 3 Keys …………... make your product differentiation
  • 6. Regulatory & Market Entry Quality & Performance User eXperience
  • 7. Regulatory & Market Entry • Wearables typically include some or all of the following component technologies: § Microprocessors § Radios § Batteries § Battery Chargers § Sensors § Displays § Chemicals (plastics, fabrics, etc.) § …
  • 8. UL can be of your assistance… • How to get there? • Identify existing standards for various considerations - Work within existing regulations and standards now • Identify where additional standards or International standards would be helpful - Develop new standards as appropriate to facilitate market access and acceptance • UL is involved in domestic and international standards development in many areas – we are a ‘Standards Development Organization’ and participate with others in the development of their standards as well – we can help with this process.
  • 9. According to UL 2013 Product Mindset… http://productmindset.ul.com/
  • 10. Quality & Performance • UL Mark is a tool to build your brand and stand out of competition. • Functionality and usability test • Durability and life cycle test • Temperature rise test • Critical parts review • Physical constructions review • Label and mark review • Benchmark and Comparison Testing • Packaging testing • …
  • 11. Proper Material Selection & Design “…the result of galvanic corrosion caused when sweat mixes with a running electrical current between two metals….” “…skin sensitivity to the device's stainless steel, which contains nickel… ”…reactions to bacteria that can accumulate in wristbands, or a sensitivity to the material of the band elastomer…”
  • 12. www.ul-­‐mdt.com Non-­‐Clinical Testing for Wearables • Biocompatibility testing • ISO 10993, USP, MHLW • Materials Characterization • Microbiological testing • Virological testing • Cleaning, Reprocessing, Sterilization • Physico-­‐Chemical analysis • Shelf Life of devices and packages • Transport safety • Testing of Ophthalmic devices
  • 13. Webinar:: Skin Irritation and Wearable Material http://www.ides.com/webinars/2014/skin-­‐ irritation-­‐wearables.asp
  • 14. User eXperience – Usability Evaluation & Testing “Ultimately, manufacturers must validate that the product’s users can employ the device safely and effectively in the intended use environments” “If you can’t get to a tool within two seconds, your use of it goes down exponentially.” ~ Robert B. Miller, Georgia Tech. Professor, IBM psychologist, 1968. ~ Safety and Human Factors Engineering in Medical Device Design, UL, 2014.
  • 15. Human Factors Engineering (HFE) UL supports your product development efforts: • Perform required HFE studies leading to devices that are safe to use and deliver a better user experience. • Lead or assist in the design of user interfaces, including hardware, software, labeling, warnings, packaging, and user documentation. UL assesses your product’s interactive quality: • Conduct a validation usability tests according to best practice. • Assess overall conformance with FDA’s HFE guidance and the requirements set forth in IEC 62366:2007 (usability). http://www.wiklundrd.com/services.html