The Engage Event was a great opportunity to face to face with many of you. This presentation highlights key benefits Community members enjoy, and captures some souvenirs of this "Vegas babe" Event. More on https://communities.bmc.com/community/about

1. BMC Communities
What happens in this booth?
Communities.bmc.com

2. • AGENDA
1. Meet Practitioners from around the Globe, and R&D too!
People like to connect, share and discover: online, and in real life
2. Games and Swag
T-shirt, physical and online badges, ribbon, and food too!
3. Programs on BMC Communities
4. Digital engagement tips
In the BMC Communities booth…
© Copyright 2016 BMC Software, Inc.
Communities.bmc.com

3. Carey
Bertrand
Doug
Jason
Anders
Carl
Brad
Chris
Peter
Etore
Sherwin
FrancoisGiancarlo
Dan

4. © copyright 2016 BMC Software, Inc.
Have you found Power Users?
Only they with have
the “I speak Digital” T-shirt
Spot them easily
• Ask them a tricky question about
BMC Communities
• If they can not answer, come on
the booth to claim your swag
(and perhaps get the answer ;-)
Engage!

5. © copyright 2016 BMC Software, Inc.
Do you have the “Communities-ready” badge?
• Use your phone browser
• Go on communities.bmc.com
• Log in (usual BMC SSO
credentials)
• Find this very “Engage 2016
Communities booth” preso
• Like it!
Online
• Have a fun Photobooth picture
taken
• We’ll add it to your Communities
profile
On the booth
Communities.bmc.com

6. Programs on BMC Communities
© Copyright 2016 BMC Software, Inc.
Connect
Share
Discover
the Developer Community !
With May Bakken
Learn more on this booth, and at
the Developer Lounge
And Now introducing…

7. NEW: focused Developer Community
communities.bmc.com/developer
• Bring Digital Innovation to the next level
• Interact with famous developers around the world
• Get visibility from R&D
• Publish your App to the BMC Marketplace

8. Are you part of these very active Communities?
• Thousands of active users each week
• R&D and Product Management monitoring
• Support Experts blogging
• Learn from/with peers
• Sneak Peek on short-term roadmap (betas)
• Influence mid-term roadmap (ideas)
Why engaging?
Communities.bmc.com

9. BMC Engage Community
communities.bmc.com/engage
•Interact with Event Team
•Connect with Speakers
•Learn from/with Attendees
•Make your voice count
This week, and all year long!

10. • Join our Beta Programs!
• Participate in coordinated programs across product lines
• Announcements posted regularly on BMC Communities
https://communities.bmc.com/community/programs
• Hundreds of Users like you have participated in 2016 Programs
• 21 programs open to customers in the past year!
• Advance participation in new, exciting and fun atmosphere and real
users in real environments with real time support and feedback
• Allows your Voice of the Customer (VOC) to complement aspects of
product development
• Connect with Program Manager Sandy McClenahan on Communities!
Customer Success / Common Services - BETA Program

11. • We speak your language!
• Support for 21 languages in MyIT 3.2
• NEW: Guided Help available for Remedyforce 20.16.01
(Deutsche, Español, Français,日本語, Português brasileiro)
• NEW: Wiki translation for Remedyforce 20.15.03 in Japanese (日本語)
• COMING SOON: Wiki translation in 4 languages for Client Management
• COMING SOON: Wiki translation in 2 languages Track-It!
• Connect with Lelani Prévost on BMC Communities to provide feedback
on translated products.
Customer Success / Common Services – Localization

12. You up for early fun?
Meet Doug and others:
• 6am at Lobby / check-in
• Head to Hard Rock café, or
more
Fun Run

13. Photobooth pictures!
• Fun pixes
• You and people who count
Go wild
• Tweet ‘em out
• Feature them on your Communities
Profile

14. 2015
Souvenirs
…

15. © Copyright 2016 BMC Software, Inc.