This presentation summarizes a student survey on mobile banking in Bangladesh. It finds that 82% of students use mobile banking services, with Bkash, Rocket, Nagad and Ucash being the most popular providers. Students feel comfortable with mobile banking security and find the services to be cost effective. 88% of students feel comfortable with mobile banking and are generally satisfied with it. The presentation concludes by recommending adding more features to mobile banking to increase popularity and outlining ways to improve the services.

1. Welcome to our
presentation

2. Identity of the
membersMd. Masudur Rahman
Mahbubur Rahman
Aminul Islam
Ahmed Hasnain Mashuk

3. Students Perception on
Mobile Banking

4. Introduction
 New way of transection.
 A client based system.
 Students take it very positively.
 To understand student’s preference M-banking.
 To understand student’s preference on billing system via Mobile Banking.
 To understand student’s preference on utility & satisfaction on Mobile
Banking

5. Data Collection
Primary Data Secondary Data
Survey
Face to face conversation
Observational findings
Methodology

6. Findings
Yes
82%
No
18%
Percent use of mobile
banking service
Yes No
47%
21%
26%
6%
Mobile service providing
company
Bkash Roket Nagad Ucash

7. 88%
12%
PERCENTAGE OF FEELING
COMFORT
Yes No
strongly
disagree
6%
disagree
0%
Neutral
20%
Agree
54%
Strongly agree
20%
Security of mobile banking
strongly disagree disagree Neutral Agree Strongly agree

8. Strongly
disagree
disagree
neutralAgree
strongly agree
Cost effectiveness of services
Strongly disagree disagree neutral Agree strongly agree
32%
24%
40%
0%4%
PUBLIC SATISFACTION
Highly satisfied satisfied Average desatisfied strongly desatisfied

9. Improving
Mobile
banking
services
More features should
be included in mobile
banking services
Banks should use all
mobile service
operators available in
Bangladesh
Government must
have to take suitable
measures to ensure
the uninterrupted
supply of raw
materials for mobile
banking.
Report The Problem
in Writing to The
Authority
User guide should be
provided to all
customers
Recommendations

10. Conclusion
Students using
mobile banking
services for…
Day to day
transaction
Pay their bills
and tuition
fees
Added more
feature what
will helps to
increase its
popularity

11. Thank you all