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Bow RiversEdge Campground
History of BREC
• Old campsite where Burnco sits.
• This site was built around 2005
• Owned by Rotary and Lions Club
• Non Profit – All proceeds go back into
the community.
BREC Re-investment Fund
• Reinvestment fund applications are on the
webpage. Applications are due every year in
August.
• - Annual cheque give away happens in
Septmeber.
• - Any applications that are received here need
to be kept and given to Hugh Addicott.
Who’s Who
Melissa Jay
Board of Directors
A
m
a
n
d
a
Cindy
Jim
John
Gord Kevin
Barb
Jay & the boys
• Every morning @ 11am will check and clean sites.
They will submit a report to the office before
1pm.
• Grass cutting / street sweeping
• Outside cleaning
• Maintenance ( if something breaks).
• Guiding people to the sites (if needed).
• Monitoring parking, speed, etc.
• Watering flowers and grass
• Sweeping walkways
Who’s Who cont…
• When to call Jay
• When to ask the guys to do something
• When to do it yourself.
Who’s Who cont…
• Barbs Responsibilities:
– Cleaning the bathrooms (once / day – 5x/week)
– Cleaning the laundry room (once per day)
– Occasionally cleaning the cookshack and the front
entry way
– Cleaning the office ( vacuuming the carpets,
dusting as needed, etc.)
General Stuff to Do
• Check in Forms
• Arrivals Lists
• Departure List
• Customers with payments due
• If a board member calls, emails or stops in
Your Responsibilities
• Daily Check Lists
Items to Discuss:
- Personal Electronics
- Shirts
- Professionalism
- The new program
What Not to Do
• Go up the back stairwell
• Talk negatively to campers about anything
going on at the park, etc
• Say “ Its not my job”
• Tell everyone who wants to talk to me that I’ll
call them.
• Move reservations
Booking Policies
• Long weekends must book for all 3 nights
• Long weekend charges will go through 1 week
in advance.
• Stampede reservations must be cancelled one
month in advance to avoid a 50% charge.
• We DO NOT guarantee specific sites.
Other office stuff.
• Wifi& Printers.
• Ipad check ins
• Ipad Swipe
• Credit Card Numbers
• Store Inventory.
• Notes &Ichat.
The newish System.
• Changing dates on a reservation.
• Discounts apply to entire reservation.
• Group Reservations
• Making adjustments
• Checking in and out
• Income Reports
• Cancellations & Same Day Cancellations
• Old System…

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Training

  • 2. History of BREC • Old campsite where Burnco sits. • This site was built around 2005 • Owned by Rotary and Lions Club • Non Profit – All proceeds go back into the community.
  • 3. BREC Re-investment Fund • Reinvestment fund applications are on the webpage. Applications are due every year in August. • - Annual cheque give away happens in Septmeber. • - Any applications that are received here need to be kept and given to Hugh Addicott.
  • 4. Who’s Who Melissa Jay Board of Directors A m a n d a Cindy Jim John Gord Kevin Barb
  • 5. Jay & the boys • Every morning @ 11am will check and clean sites. They will submit a report to the office before 1pm. • Grass cutting / street sweeping • Outside cleaning • Maintenance ( if something breaks). • Guiding people to the sites (if needed). • Monitoring parking, speed, etc. • Watering flowers and grass • Sweeping walkways
  • 6. Who’s Who cont… • When to call Jay • When to ask the guys to do something • When to do it yourself.
  • 7. Who’s Who cont… • Barbs Responsibilities: – Cleaning the bathrooms (once / day – 5x/week) – Cleaning the laundry room (once per day) – Occasionally cleaning the cookshack and the front entry way – Cleaning the office ( vacuuming the carpets, dusting as needed, etc.)
  • 8. General Stuff to Do • Check in Forms • Arrivals Lists • Departure List • Customers with payments due • If a board member calls, emails or stops in
  • 9. Your Responsibilities • Daily Check Lists Items to Discuss: - Personal Electronics - Shirts - Professionalism - The new program
  • 10. What Not to Do • Go up the back stairwell • Talk negatively to campers about anything going on at the park, etc • Say “ Its not my job” • Tell everyone who wants to talk to me that I’ll call them. • Move reservations
  • 11. Booking Policies • Long weekends must book for all 3 nights • Long weekend charges will go through 1 week in advance. • Stampede reservations must be cancelled one month in advance to avoid a 50% charge. • We DO NOT guarantee specific sites.
  • 12. Other office stuff. • Wifi& Printers. • Ipad check ins • Ipad Swipe • Credit Card Numbers • Store Inventory. • Notes &Ichat.
  • 13. The newish System. • Changing dates on a reservation. • Discounts apply to entire reservation. • Group Reservations • Making adjustments • Checking in and out • Income Reports • Cancellations & Same Day Cancellations • Old System…