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Online Adherence Program – Asthma/COPD Treatment User Experience Concept Prepared by Marco Gervasio
Objectives
[object Object],[object Object],[object Object],Background
[object Object],[object Object],Opportunity
[object Object],[object Object],[object Object],[object Object],[object Object],Objectives Strategies
The Challenge
[object Object],Barriers to Adherence Worry Inconvenience Dependency Forgetful Costly Lack direction Denial Confusion Think they know better
[object Object],Overcoming the Barriers A. What they currently believe: B. What we want them to believe “ My condition is fine. I know what’s best for me.” “ Caring for my lungs everyday means I get to live a healthier, higher-quality of life”
[object Object],[object Object],[object Object],[object Object],The Message
[object Object],[object Object],[object Object],The Message
Experience Anatomy
[object Object],[object Object],[object Object],[object Object],[object Object],Experience Anatomy
[object Object],Experience Anatomy ,[object Object],[object Object],[object Object],[object Object]
[object Object],Experience Anatomy 1 2
[object Object],Experience Anatomy 1 2
[object Object],Experience Anatomy Inspire Enable Inform Engage ,[object Object],[object Object]
[object Object],Experience Anatomy Inspire Enable Inform Engage 1 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Experience Anatomy User Journey Time Involvement Adherence
[object Object],Experience Anatomy Welcome Introduction Interactive Showcase Addressing barriers, presenting benefits How’s Your Breathing? Diagnostic / Tips / Newsletter The ABC Drug  Breathe Challenge Plan / Tools  The ABC Drug  Breathe Challenge Trial / Track / Cheer The ABC Drug  Breathe Challenge Mentorship  Time / Involvement / Adherence
Storyboards
Getting to the site
Interactive showcase Launching the immersive and interactive module
Interactive showcase Stories, demos, facts, and inspiration
The Breathe Challenge First, the diagnostic quiz Stay in touch
The Breathe Challenge Get on the challenge!  Here’s your plan
The Breathe Challenge Companion app Support from role models Donations: another reason to participate
STORYBOARDS Descriptions & Flows
Interactive showcase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Breathe Challenge At its most basic level, the participative portion of the site features a short  DIAGNOSTIC TEST  (How Well Are You Breathing?) , the results of which provide a portrait of the user’s condition and recommendations on ways to improve it  (focus on possibilities, not the condition).   Recommendations include subscribing to the  MONTHLY EMAILS  and taking the Challenge – an online initiative designed to encourage users to try using ABC Drug twice daily so they can feel the difference and really appreciate how regular use can positively impact their lives.   In using a Challenge approach, we are able to package the trial in a way that engages, motivates and supports users in their quest to breathe better.   When a user completes the diagnostic test, he/she receives a  PERSONAL PLAN  to follow over a set period of time; this forms the basis of the Challenge. Users who take the Challenge can use various tools to stay on track:
The Breathe Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Flows Landing Page   Welcome – Login Transition What’s your condition Segment ASTHMA Segment COPD The website will provide 2 distinct paths (asthma or COPD). This will allow for prioritization of content and personalization of messaging based on their condition, behavioral traits, and demographics (asthma = younger, COPD = older). Homepage - Welcome Interactive Showcase 1 - Benefit 2 - Barrier 3 - Benefit 4 - Barrier Useful Sections The Breathe Challenge Diagnostic Quiz Result Get Started! Your Personal Plan Tasks Timeline Objectives Companion  App Plan Tracker Reminders Challenge Community View progress Coaches Tips Stay Informed Donations Send $ Buy artifacts Tell friend How-to Guides FAQ Stories Newsletter Reach Us Articles Homepage - Welcome Interactive Showcase 1 - Benefit 2 - Barrier 3 - Benefit 4 - Barrier Useful Sections The Breathe Challenge Diagnostic Quiz Result Get Started! Your Personal Plan Tasks Timeline Objectives Companion  App Plan Tracker Reminders Challenge Community View progress Coaches Tips Stay Informed Donations Send $ Buy artifacts Tell friend How-to Guides FAQ Stories Newsletter Reach Us Articles
Flows Homepage - Welcome Interactive Showcase 1 - Benefit 2 - Barrier 3 - Benefit 4 - Barrier Useful Sections The Breathe Challenge Diagnostic Quiz Result Get Started! Your Personal Plan Tasks Timeline Objectives Companion  App Plan Tracker Reminders Challenge Community View progress Coaches Tips Stay Informed Donations Send $ Buy artifacts Tell friend How-to Guides FAQ Stories Newsletter Reach Us Articles
 

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User Experience Definition - Online Adherence Program (Asthma/COPD Treatment)

  • 1. Online Adherence Program – Asthma/COPD Treatment User Experience Concept Prepared by Marco Gervasio
  • 3.
  • 4.
  • 5.
  • 7.
  • 8.
  • 9.
  • 10.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 22. Interactive showcase Launching the immersive and interactive module
  • 23. Interactive showcase Stories, demos, facts, and inspiration
  • 24. The Breathe Challenge First, the diagnostic quiz Stay in touch
  • 25. The Breathe Challenge Get on the challenge! Here’s your plan
  • 26. The Breathe Challenge Companion app Support from role models Donations: another reason to participate
  • 28.
  • 29. The Breathe Challenge At its most basic level, the participative portion of the site features a short DIAGNOSTIC TEST (How Well Are You Breathing?) , the results of which provide a portrait of the user’s condition and recommendations on ways to improve it (focus on possibilities, not the condition).   Recommendations include subscribing to the MONTHLY EMAILS and taking the Challenge – an online initiative designed to encourage users to try using ABC Drug twice daily so they can feel the difference and really appreciate how regular use can positively impact their lives.   In using a Challenge approach, we are able to package the trial in a way that engages, motivates and supports users in their quest to breathe better.   When a user completes the diagnostic test, he/she receives a PERSONAL PLAN to follow over a set period of time; this forms the basis of the Challenge. Users who take the Challenge can use various tools to stay on track:
  • 30.
  • 31. Flows Landing Page Welcome – Login Transition What’s your condition Segment ASTHMA Segment COPD The website will provide 2 distinct paths (asthma or COPD). This will allow for prioritization of content and personalization of messaging based on their condition, behavioral traits, and demographics (asthma = younger, COPD = older). Homepage - Welcome Interactive Showcase 1 - Benefit 2 - Barrier 3 - Benefit 4 - Barrier Useful Sections The Breathe Challenge Diagnostic Quiz Result Get Started! Your Personal Plan Tasks Timeline Objectives Companion App Plan Tracker Reminders Challenge Community View progress Coaches Tips Stay Informed Donations Send $ Buy artifacts Tell friend How-to Guides FAQ Stories Newsletter Reach Us Articles Homepage - Welcome Interactive Showcase 1 - Benefit 2 - Barrier 3 - Benefit 4 - Barrier Useful Sections The Breathe Challenge Diagnostic Quiz Result Get Started! Your Personal Plan Tasks Timeline Objectives Companion App Plan Tracker Reminders Challenge Community View progress Coaches Tips Stay Informed Donations Send $ Buy artifacts Tell friend How-to Guides FAQ Stories Newsletter Reach Us Articles
  • 32. Flows Homepage - Welcome Interactive Showcase 1 - Benefit 2 - Barrier 3 - Benefit 4 - Barrier Useful Sections The Breathe Challenge Diagnostic Quiz Result Get Started! Your Personal Plan Tasks Timeline Objectives Companion App Plan Tracker Reminders Challenge Community View progress Coaches Tips Stay Informed Donations Send $ Buy artifacts Tell friend How-to Guides FAQ Stories Newsletter Reach Us Articles
  • 33.