As user, I hate user stories

•

3 likes•1,115 views

matteo cavucci

November 2017

Design

AS USER,
I HATE USER STORIES
ThoughtWorks Presents! - Munich, 16 November 2016

CLIENT
PROJECT
MANAGER
DESIGNERS
DEVELOPERS

ALWAYS LOVED STORIES
READING CREATINGWRITING

18
A SMALL OVERVIEW
What is an
user story How can
we fix it
Why I hate
user stories

26
GO TO THE SUPERMARKET
AND GET 1 BOTTLE OF MILK

29
— JEFF PATTON
Shared documents are not
shared understanding.

32
LIKE IT OR NOT, WE HAVE
STORYTELLING BRAINS

AN USER STORY DEFINITION
CARD CONVERSATION CONFIRMATION
From “Extreme Programming Installed” Ron Jeffries

WHAT MAKE PEOPLE MOTIVATED
AUTONOMY MASTERY PURPOSE

43
INDIVIDUAL AND TEAM FREEDOM
TO RESPOND MARKET CHANGES

45
IT’S HARD TO BREAK OUT OF
THE “REQUIREMENT” MINDSET

53
STAKEHOLDERS DON’T
KNOW ALL THE ANSWER

54
— GOJKO ADZIC
Getting business stakeholders
to design solutions wasn’t
the intention of user stories.

58
Handover
STOP WRITING, START DISCUSSING

59
InvolvementHandover
STOP WRITING, START DISCUSSING

60
Involvement
Good questions
Options
Product ideas
Minimise rework

63
DON’T WORRY ABOUT STORY FORMATS
Template
zombies

64
Tell storiesTemplate
zombies
DON’T WORRY ABOUT STORY FORMATS

65
Tell stories
Placeholders 
Avoid obvious
User side of things
No feature request

68
Prediction
STORIES AS SMALL EXPERIMENTS

69
HypotesisPrediction
STORIES AS SMALL EXPERIMENTS

70
Hypotesis
Small
Right or wrong
Learning

73
Average user
WATCH OUT FOR GENERIC ROLES

74
Actual peopleAverage user
WATCH OUT FOR GENERIC ROLES

75
Provide context
Limit scope creep
Focus
Motivations &
impediments
Actual people

77
CREATIVITY AND
INNOVATION
DISCIPLINED
EXECUTION

THANK YOU
Matteo Cavucci
mcavucci@thoughtworks.com
@matteomced

81
IF YOU WANT MORE
User Story Mapping
Jeff Patton
O’Reilly
50 quick ideas to improve
your user stories
Gojko Adzic
Lean pub
Made to stick
Chip Heath & Dan Heath
Random House

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As user, I hate user stories

1. AS USER, I HATE USER STORIES ThoughtWorks Presents! - Munich, 16 November 2016

2. 2

4. CUSTOMERS TEAM CLIENT

7. CLIENT PROJECT MANAGER DESIGNERS DEVELOPERS

10. 3 PEOPLE

11.

12. LET’S GET TO KNOW EACH OTHER 12

13. 13 MATTEO CAVUCCI @matteomced

14. 14

15. ALWAYS LOVED STORIES READING CREATINGWRITING

16. 16 EMBRACE CHANGES INSPIRE PEOPLE

17. 17 WHAT ABOUT YOU?

18. 18 A SMALL OVERVIEW What is an user story How can we fix it Why I hate user stories

19. WHAT IS AN USER STORY? 19

20. 20 KENT BECK

21. 21 NATURAL LANGUAGE NARRATIVES

22. 22 BOOK OF REQUIREMENTS

23. 23

24. 24

25. 25

26. 26 GO TO THE SUPERMARKET AND GET 1 BOTTLE OF MILK

27. 27 IF THEY HAVE ORANGES, BRING 6

28. 28

29. 29 — JEFF PATTON Shared documents are not shared understanding.

30. USER STORIES ARE DIFFERENT 30

31. 31

32. 32 LIKE IT OR NOT, WE HAVE STORYTELLING BRAINS

33. 33

34. 34 STORIES ARE CONVERSATIONS

35. AN USER STORY DEFINITION CARD CONVERSATION CONFIRMATION From “Extreme Programming Installed” Ron Jeffries

36. 36

37. 37

38. 38 THIS IS WHY I HATE USER STORIES!

39. 39 INDUSTRIAL

40. 40 DECIDE WHAT TO DO DOING THE JOB

41. 41 POST INDUSTRIAL

42. WHAT MAKE PEOPLE MOTIVATED AUTONOMY MASTERY PURPOSE

43. 43 INDIVIDUAL AND TEAM FREEDOM TO RESPOND MARKET CHANGES

44. 44 STORIES LEAD PEOPLE TO GOALS

45. 45 IT’S HARD TO BREAK OUT OF THE “REQUIREMENT” MINDSET

46. 46 TOO MUCH DEFINITION

47. 47

48. 48 ONE PERSON

49. 49 ARE WE AGREE ON THIS?

50. 50 OHHH

51. 51 OH! OH!

52. 52 I’M GLAD WE ALL AGREE THIS

53. 53 STAKEHOLDERS DON’T KNOW ALL THE ANSWER

54. 54 — GOJKO ADZIC Getting business stakeholders to design solutions wasn’t the intention of user stories.

55. HOW CAN WE FIX IT? 55

56. 56 THINK ABOUT REQUIREMENTS DIFFERENTLY

57. 57 STOP WRITING, START DISCUSSING

58. 58 Handover STOP WRITING, START DISCUSSING

59. 59 InvolvementHandover STOP WRITING, START DISCUSSING

60. 60 Involvement Good questions Options Product ideas Minimise rework

61. 61

62. 62 DON’T WORRY ABOUT STORY FORMATS

63. 63 DON’T WORRY ABOUT STORY FORMATS Template zombies

64. 64 Tell storiesTemplate zombies DON’T WORRY ABOUT STORY FORMATS

65. 65 Tell stories Placeholders  Avoid obvious User side of things No feature request

66. 66

67. 67 STORIES AS SMALL EXPERIMENTS

68. 68 Prediction STORIES AS SMALL EXPERIMENTS

69. 69 HypotesisPrediction STORIES AS SMALL EXPERIMENTS

70. 70 Hypotesis Small Right or wrong Learning

71. 71

72. 72 WATCH OUT FOR GENERIC ROLES

73. 73 Average user WATCH OUT FOR GENERIC ROLES

74. 74 Actual peopleAverage user WATCH OUT FOR GENERIC ROLES

75. 75 Provide context Limit scope creep Focus Motivations & impediments Actual people

76. 76

77. 77 CREATIVITY AND INNOVATION DISCIPLINED EXECUTION

78. 78

79. 79

80. THANK YOU Matteo Cavucci mcavucci@thoughtworks.com @matteomced

81. 81 IF YOU WANT MORE User Story Mapping Jeff Patton O’Reilly 50 quick ideas to improve your user stories Gojko Adzic Lean pub Made to stick Chip Heath & Dan Heath Random House

As user, I hate user stories

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