An implementation of the Kaizen continuous improvement cycle for integration of KPIs

1. continuous improvement cycle (Kaizan model)
James Atwater, McKeel Research, LLC
1
Define and agree on
“critical success factors”
for the business
8 2
Measure performance and set Develop relevant KPIs to
new benchmarks measure performance
Plan
7 3
Evangelize, advertise, Collect and compare
Change Measure
and actualize the new performance
business process(es) over time
Analyze
6 4
Assess and address gaps Identify and discuss
between current business performance gaps and
5 benchmark KPI’s
process and best practice
Review the business
process behind each
benchmark KPI
Rev 4.12