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Cover J Daniel Oblak
1. J. DANIEL OBLAK http://linkedin.com/in/jdoblak http://scribd.com/dan_oblak
6847 Minnow Drive Mobile: 317-345-7006
Indianapolis, IN 46237 jdoblak@gmail.com
OBJECTIVE
I’m looking for a company that will benefit from my skills and years of experience in technical support, user training and
procedural documentation. An environment that is experiencing growth and change would be a perfect showcase for
my workflow design and user training skills and enable me to grow into new ones. I’d prefer family-friendly benefits;
but am flexible to discuss compensation.
HIGHLY AVAILABLE
Clients and internal customers benefit from my flexible schedule, productivity-bent attitude, technically diverse
background and real-world communication skills. I am accustomed to supporting traveling staff over the phone and
through remote-access and screen-sharing technology, capitalizing heavily on Blackberry and iPhone access to email
and network resources around the clock.
UNIQUE PERSPECTIVE
To stay competitive, you need someone to bridge the gap between the ever-increasing complexity of the high-tech
world, and your staff’s limited time and attention.
I’m a Professional Geek -- the person ‘normal people’ go to with technology questions.
Because technology tools are always evolving, and you can’t expect every member of your staff to spend their
personal or work time scanning technical journals or searching web sites for help, you need someone who can break
down the important concepts into easily-digestible training sessions and documentation. On those occasions when the
right answer seems out of reach to your staff, I retrieve it -- and present it in terms that helps them make informed
decisions and serve organizational goals, as well as the bottom line.