2. Radboud REshape & Innovation Centre
Lucien Engelen (@zorg20)
Director Radboud REshape & Innovation Center,
Head of Regional Emergency Network
Advisory to Executive Board
Founder Radboud REshape Academy
Radboud University Nijmegen Medical Centre
dinsdag 13 september 11
3. Radboud REshape & Innovation Center
Would you with me ?
dinsdag 13 september 11
4. Radboud REshape & Innovation Center
Would you with me ?
No I won’t !
dinsdag 13 september 11
5. WARNING
Next slide will be shocking !
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15. Radboud REshape & Innovation Center
Shift happening in Media
dinsdag 13 september 11
16. Radboud REshape & Innovation Center
Shift happening in regimes
dinsdag 13 september 11
17. Radboud REshape & Innovation Center
Healthcare is now location based
Technical solutions are emerging
from a ME-system to a WE-system
dinsdag 13 september 11
18. Radboud REshape & Innovation Center
Our Challenge
dinsdag 13 september 11
19. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
dinsdag 13 september 11
20. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
Shortage of skilled labor
dinsdag 13 september 11
21. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
Shortage of skilled labor
Doubling Healthcare demand
dinsdag 13 september 11
22. Radboud REshape & Innovation Center
Our Challenge
Cost explosion
Shortage of skilled labor
Doubling Healthcare demand
There is NO Silver Bullet
dinsdag 13 september 11
23. Radboud REshape & Innovation Center
We embrace patients INto the HC-team !
dinsdag 13 september 11
24. Radboud REshape & Innovation Center
Patients are changing seats
dinsdag 13 september 11
25. Radboud REshape & Innovation Center
REshape (r)evolution theory of Healthcare
UMCN
2010
NL
UMCN
2025
UMCN
2015
dinsdag 13 september 11
26. Use of SoMe by hospitals in Europe and USA (%)
60
50
40
30
20
10
0
Germany Switzerland Austria Sweden Norway UK Netherlands USA
Youtube Twitter Facebook Linkedin
Preliminary results EUPeriod: Sep 2010 - Feb 2011 *NL FB = Hyves
USA: Data of Ed Bennet www.ebennett.org
dinsdag 13 september 11
27. Radboud E-xperience & Innovation Centre
Use of SoMe by Dutch hospitals (%)
80
70
60
50
40
30
20
10
Youtube 0
Twitter Hyves Blog Linkedin RSS
SoMe + RSS
Apr’09 Jan’10 Sep’10 Mar’11
Preliminary data. March, 2011 (N-89)
dinsdag 13 september 11
31. Radboud REshape & Innovation Center
open-up internet in
healthcare
Social Media is the
Digital Coffeemachine
you no longer
control communication
dinsdag 13 september 11
39. Radboud REshape & Innovation Center
Social Media Policy :
Social Media is like ANY other
communication channel and schould be
treated like that. No more, no less.
dinsdag 13 september 11
40. Radboud REshape & Innovation Center
Social Media is a way to listen, talk and engage
with target groups even when you’re not there
dinsdag 13 september 11
41. Radboud REshape & Innovation Center
Social Media is a way to listen, talk and engage
with target groups even when you’re not there
dinsdag 13 september 11
44. Radboud REshape & Innovation Center
Know what
you know
dinsdag 13 september 11
45. Radboud REshape & Innovation Center
Know what
you know
Don’t know
what you know
dinsdag 13 september 11
46. Radboud REshape & Innovation Center
Know what Know what you
you know do not know
Don’t know
what you know
dinsdag 13 september 11
47. Radboud REshape & Innovation Center
Know what Know what you
you know do not know
Don’t know Do not know what
what you know you do not know
dinsdag 13 september 11
48. Radboud REshape & Innovation Center
Know what
you know Know what you
do not know
Don’t know
what you know Do not know what
you do not know
dinsdag 13 september 11
73. Radboud REshape & Innovation Center
No add. hardware
Secure
Recording
Runs on tablets
Connected to high end VC systems
Combination of 4 seperate products
Launch September.
Disruptive
dinsdag 13 september 11
87. Radboud REshape & Innovation Center
Radboud REshape Academy 2011-2012
Introduction to PH
Compassion in healthcare Sept 21st (pilot)
Communication in age of patients
e-Patients day Sept 28th
Education
e-Health = Empowered health
Finance 2.0
Community management
Innovation & Design Thinking
HRM for PH
dinsdag 13 september 11
88. Radboud REshape & Innovation Center
Radboud REshape Academy 2011-2012
Introduction to PH
Compassion in healthcare Sept 21st (pilot)
Communication in age of patients
e-Patients day Sept 28th
Education
e-Health = Empowered health
Finance 2.0
Community management
Innovation & Design Thinking
HRM for PH
dinsdag 13 september 11
89. Radboud REshape & Innovation Center
Radboud REshape Academy 2011-2012
Introduction to PH
Compassion in healthcare Sept 21st (pilot)
Communication in age of patients
e-Patients day Sept 28th
Education
e-Health = Empowered health
Finance 2.0
Community management
Innovation & Design Thinking
HRM for PH
dinsdag 13 september 11
90. Radboud REshape & Innovation Center
Radboud REshape Academy 2011-2012
Introduction to PH
Compassion in healthcare Sept 21st (pilot)
Communication in age of patients
e-Patients day Sept 28th
Education
e-Health = Empowered health
Finance 2.0
Community management
Innovation & Design Thinking
HRM for PH
dinsdag 13 september 11
91. Radboud REshape & Innovation Center
Radboud REshape Academy 2011-2012
Introduction to PH
Compassion in healthcare Sept 21st (pilot)
Communication in age of patients
e-Patients day Sept 28th
Education
e-Health = Empowered health
Finance 2.0
Community management
Innovation & Design Thinking
HRM for PH
dinsdag 13 september 11
92. Radboud REshape & Innovation Center
Radboud REshape Academy 2011-2012
Introduction to PH
Compassion in healthcare Sept 21st (pilot)
Communication in age of patients
e-Patients day Sept 28th
Education
e-Health = Empowered health
Finance 2.0
Community management
Innovation & Design Thinking
HRM for PH
dinsdag 13 september 11
