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Polaroid | A frame on the world
Polaroid | A frame on the world
Cycles of anti-business sentiment extend back over 2,000 years
Polaroid | A frame on the world
History doesn’t repeat itself, but it does rhyme
Polaroid | A frame on the world
CSR has failed both companies and society because the initiatives
are almost always detached from the core commercial activities
Polaroid | A frame on the world
Engage Radically
Polaroid | A frame on the world
One third of corporate profits are at stake
SOURCE: Reputation, Government and Regulatory Strategy
Value at stake globally
is ~$4 trillion p.a.
E.g., Land access rights, community engagement,
reputation risks
E.g., Tariff regulation, access to infrastructure, fiber
deployment, licensing, spectrum
E.g., Pricing regulation, liberalization of sector
E.g., Market access, generics regulation, pricing,
funding of innovation, clinical trials
E.g., Tariff regulation, renewable subsidies,
Interconnection, access rights
E.g., Obesity, sustainability, food safety, health and
wellness, labeling
E.g., Government subsidies, renewable regulation,
carbon emission regulation
E.g., Capital requirements, systemic regulation (‘too
big to fail’), consumer protection
Estimated share
of EBITDA at
stake, Percent
30–40
40–50
45–55
25–30
35–45
25-30
50–60
50–60
Resources
Telecom and Media
Transport, Logistics,
Infrastructure
Pharma and Healthcare
Energy and Materials
Consumer goods
Automotive, Aerospace
& defense, Tech
Banks
Polaroid | A frame on the world
30% of value is
at stake
CEOs spend 30%
of their time on
this issue
Less than 30%
engage
successfully
The “30-30-30” phenomenon
Polaroid | A frame on the world
The four tenets of connected leadership
1
3
4 2
Map your
world
Define your
contribution
Engage
radically
Apply world-class
management
Polaroid | A frame on the world
Map your world1
Illiteracy
Governments and
regulators rate my
company reputation
as positive
21
76
We frequently
succeed in engaging
regulators and
governments
Percent of executives in our survey
 Distinguish secular
trends from food
 Quantify value at stake
‒ Near term
‒ NPV
‒ Reputation
Polaroid | A frame on the world
Define your contribution2
Polaroid | A frame on the world
Apply world class management3
My company has
the talent to
succeed in
engaging
externally
16
21
27
30
Our processes
integrate
consideration of
impact on
stakeholders and
consequences for
the business
Percent of executives
Our people are
taught the skills
with society
We quantify
financial and social
impact of our activity
Polaroid | A frame on the world
Engage radically4
“We should”
36
64
“We do”
Percent of executives 79
22
Company avoids
external engagement
as much as possible
Company proactively
and regularly
engages externally
Proactively and regularly engage,
regardless of immediate interest
Companies which succeed in
engaging externally
Polaroid | A frame on the world
Business will be asked to play a role in solving top social burdens
0.1
0.3
2.0
2.1
0.3
0.4
0.4
0.7
0.7
0.9
1.0
1.3
1.4
2.1
Estimated annual global direct economic impact and investment to mitigate selected global burdens, 2012
Smoking
Armed violence, war, and terrorism
Obesity
Alcoholism
Illiteracy
Climate change
Outdoor air pollution
Drug use
Road accidents
Workplace risks
Household air pollution
Child and maternal undernutrition
Unsafe sex
Poor water and sanitation
Source: McKinsey Global Institute
Selected global social burdens
Polaroid | A frame on the world
Connected leadership will define competitiveness in the future
Disruptive
technologies
New theatres of
engagement
More demanding
global population
Polaroid | A frame on the world
Uber’s $50bn valuation is predicated on its ability to engage with cities
across the world

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Connect: How companies succeed by engaging radically with society | London Business School

  • 1. Polaroid | A frame on the world
  • 2. Polaroid | A frame on the world Cycles of anti-business sentiment extend back over 2,000 years
  • 3. Polaroid | A frame on the world History doesn’t repeat itself, but it does rhyme
  • 4. Polaroid | A frame on the world CSR has failed both companies and society because the initiatives are almost always detached from the core commercial activities
  • 5. Polaroid | A frame on the world Engage Radically
  • 6. Polaroid | A frame on the world One third of corporate profits are at stake SOURCE: Reputation, Government and Regulatory Strategy Value at stake globally is ~$4 trillion p.a. E.g., Land access rights, community engagement, reputation risks E.g., Tariff regulation, access to infrastructure, fiber deployment, licensing, spectrum E.g., Pricing regulation, liberalization of sector E.g., Market access, generics regulation, pricing, funding of innovation, clinical trials E.g., Tariff regulation, renewable subsidies, Interconnection, access rights E.g., Obesity, sustainability, food safety, health and wellness, labeling E.g., Government subsidies, renewable regulation, carbon emission regulation E.g., Capital requirements, systemic regulation (‘too big to fail’), consumer protection Estimated share of EBITDA at stake, Percent 30–40 40–50 45–55 25–30 35–45 25-30 50–60 50–60 Resources Telecom and Media Transport, Logistics, Infrastructure Pharma and Healthcare Energy and Materials Consumer goods Automotive, Aerospace & defense, Tech Banks
  • 7. Polaroid | A frame on the world 30% of value is at stake CEOs spend 30% of their time on this issue Less than 30% engage successfully The “30-30-30” phenomenon
  • 8. Polaroid | A frame on the world The four tenets of connected leadership 1 3 4 2 Map your world Define your contribution Engage radically Apply world-class management
  • 9. Polaroid | A frame on the world Map your world1 Illiteracy Governments and regulators rate my company reputation as positive 21 76 We frequently succeed in engaging regulators and governments Percent of executives in our survey  Distinguish secular trends from food  Quantify value at stake ‒ Near term ‒ NPV ‒ Reputation
  • 10. Polaroid | A frame on the world Define your contribution2
  • 11. Polaroid | A frame on the world Apply world class management3 My company has the talent to succeed in engaging externally 16 21 27 30 Our processes integrate consideration of impact on stakeholders and consequences for the business Percent of executives Our people are taught the skills with society We quantify financial and social impact of our activity
  • 12. Polaroid | A frame on the world Engage radically4 “We should” 36 64 “We do” Percent of executives 79 22 Company avoids external engagement as much as possible Company proactively and regularly engages externally Proactively and regularly engage, regardless of immediate interest Companies which succeed in engaging externally
  • 13. Polaroid | A frame on the world Business will be asked to play a role in solving top social burdens 0.1 0.3 2.0 2.1 0.3 0.4 0.4 0.7 0.7 0.9 1.0 1.3 1.4 2.1 Estimated annual global direct economic impact and investment to mitigate selected global burdens, 2012 Smoking Armed violence, war, and terrorism Obesity Alcoholism Illiteracy Climate change Outdoor air pollution Drug use Road accidents Workplace risks Household air pollution Child and maternal undernutrition Unsafe sex Poor water and sanitation Source: McKinsey Global Institute Selected global social burdens
  • 14. Polaroid | A frame on the world Connected leadership will define competitiveness in the future Disruptive technologies New theatres of engagement More demanding global population
  • 15. Polaroid | A frame on the world Uber’s $50bn valuation is predicated on its ability to engage with cities across the world