Discover how machine data can help you improve continuously your software and company performance

1. IMPROVE YOUR OPERATIONS
WITH MACHINE DATA
guillaume@logmatic.io solene@logmatic.io

2. The Omnipresence of Software

3. SOFTWARE IS EVERYWHERE…

4. … AND MODERN APPS ARE OPERATIONALLY
UNPREDICTABLE…
Modern Apps are Rapidly Evolving & Increasingly Complex:
Keeping the lights on is becoming more complicated than ever

5. … BUT AT THE HEART OF BUSINESSES

6. How do I Measure, Centralize &
Set targets
for
Production, Logistics, Distribution, Sales
& Mktg, Customer Support ?

7. Machine data is businesses’
backbone

8. MACHINES PRODUCE A LOT OF DATA
“User clicked on red button”
“Page loaded in 350ms”
…
“User logged in”
“Phone went off”
…“Server A is up”
“Database query took
356ms”
…

9. IN REALITY, IT LOOKS MORE LIKE THIS
Logs contain software &
business critical information

10. BUT THESE LOGS USUALLY REMAIN UNTAPPED
RESOURCES

11. The new Era of
Machine Data Analytics

12. MACHINE DATA IS EFFICIENT
Rich &
detailed data
Low Tech
resources
Real-Time
Insights
Logs can shorten time between data collection &
rich data consumption

13. Application Performance

14. 1. Be the first to know
2. Understand what’s going on
3. Monitor to prevent repetition

15. QUICK NOTIFICATION OF PERFORMANCE ISSUE
• Why are Support & Social Networks getting flooded
with customers complaints?
• What’s happening?

17. EASY ACCESS TO GRANULAR INFORMATION
• Why nobody understand what’s going on? We are
losing revenue, brand luster, customer satisfaction
declines, and we are not spending time on new
features!

19. FULL BIG PICTURE VISIBILITY
• How is our service response time doing? Is it following
the right trend?
• Are the main factors that impact its performance on
the right track?

21. Business Insights

22. 1. Drive bus. performance with
tech metrics
2. Trace behavior across services
3. Share information

23. CORRELATION OF BUSINESS AND TECH METRICS
• What is the impact of our new feature release on
revenue or other relevant business metrics such as
CTR / page views…?

24. USER LEVEL MONITORING ACROSS SERVICES
• How do I make sure our trigger email – the foundation
of our customers LTV – are indeed sent to our
customers base?
• How do we trace users across several services?

25. SIMPLE ACCESS TO TECH INSIGHTS
• How can I shorten time to answer clients to improve
satisfaction?
• How can Support Teams be mostly autonomous,
without waiting for tech teams to answer my request?

26. hello@logmatic.io @logmatic_Free signup on logmatic.io
Keep on Loggin’!