Presentation from Local by Social NE - looking at engagement approaches and the Knowledge Hub

1. Local by Social: networked
innovation and the
Knowledge Hub
Ingrid Koehler
January 2011
Monday, 7 March 2011

2. A bit of history...
• Collaboration with
NESTA
• Building on Social by
Social
• The Internet as
Infrastructure
• Saving money,
innovating and
improving
Monday, 7 March 2011

3. Why local by social?
• huge
opportunities
• crisis as a lever
for change
• new technology
as catalyst
• pooling our
learning
Radhuset by permission of user To Die For on Flickr
Monday, 7 March 2011

4. Monday, 7 March 2011

5. Get satisfaction
Local crowd-sourced customer service
and problem solving
Monday, 7 March 2011

6. Patient Opinion
Monday, 7 March 2011

7. My Police
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8. Monday, 7 March 2011

9. Central Bedfordshire
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10. Coventry
Facebook and
Crowdsourcing
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11. Twitter engagement
from Dan Slee
Police at Old Trafford by Reds on Tour
on Flickr
Monday, 7 March 2011

12. Councillor engagement
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13. It doesn’t have to be
the council’s
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14. Open engagement
localbysocial.net Sunderland March 4-5
Communities of Practice Blackburn March 18
Monday, 7 March 2011

15. Open government?
• Transparent
• Listening
• Engaged
• A movement, not a
moment
What if politicians invented the open source
way? from OpenSourceWay on Flickr
Monday, 7 March 2011

16. The focus of local
• Moving away from experimentation, but
staying playful
• Tackling common issues together through
the lens of real areas
• Doing useful things usefully
• Supporting local learning
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18. Monday, 7 March 2011

19. Monday, 7 March 2011

20. A central hub for
learning
local.gov.uk/knowledgehub
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21. Monday, 7 March 2011

22. Extranet for the sector
• Immediate capability to share
knowledge across the sector
• Ability to securely share information
between partners and across
organisations
• Open source suite of tools to
provide the sector with knowledge
sharing capabilities
local.gov.uk/knowledgehub
Monday, 7 March 2011

23. When is it coming?
• rapid development NOW!
• apps development NOW! xSpend and
Inform
• Knowledge Hub conference 1 March
• beta launch April
• early summer
local.gov.uk/knowledgehub
Monday, 7 March 2011

24. Contact us
• www.local.gov.uk/knowledgehub
• www.twitter.com/knowledgehub
• www.twitter.com/localbysocial
• LocalbySocial.net
• Knowledge Hub community of practice at
http://bit.ly/KHubCoP
• ingrid.koehler@local.gov.uk
• www.twitter.com/ingridk
•
Monday, 7 March 2011

25. local.gov.uk/knowledgehub
Monday, 7 March 2011