Slides for a talk on "A Risks and Opportunities Framework For Exploiting Social Web Services" given by Brian Kelly, UKOLN at an online event on "Ask the Experts: Web 2.0 Policies and Frameworks" organised by the Best Practice Models for e-Learning community and hosted by the Staffordshire University Learning Development and Innovation team. See http://www.ukoln.ac.uk/web-focus/events/online/best-practice-models-2011/

1. A Risks and Opportunities Framework For Exploiting Social Web Services

2. A Risks and Opportunities Framework For Exploiting Social Web Services Brian Kelly UKOLN University of Bath Bath, UK UKOLN is supported by: This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat) Resources bookmarked: ‘ best-practice-models-2011 ' tag http://www.ukoln.ac.uk/web-focus/events/online/best-practice-models-2011/ Email: [email_address] Twitter: http://twitter.com/briankelly/ Blog: http://ukwebfocus.wordpress.com/ About This talk describes a risks and opportunities framework which is intended to document possible risks in using social Web services and risk minimisation strategies.

3. Opportunities & Challenges

7. Why Use the Social Web? http://www.flickr.com/photos/quelsaa/2080736454/sizes/o/

24. Storm arrives for Google: loss of access to Gmail for some users on 28 Feb 2011 for a few days

25. Storm arrives at Bath Uni: loss of access to email for all users on 28 Feb 2011 for over a week

27. Conclusions The future is exciting - but organisations will need to address the challenges. Acknowledgments to Michael Edson for the Web Tech Guy and Angry Staff Person post / comic strip

28. Conclusions The future is exciting - but organisations will need to address the challenges. Acknowledgments to Michael Edson for the Web Tech Guy and Angry Staff Person post / comic strip

29. Conclusions The future is exciting - but organisations will need to address the risks! Acknowledgments to Michael Edson for the Web Tech Guy and Angry Staff Person post / comic strip