Overview of MOCG and Our ISO capabiliies and why we are the leading provider of ISO and Process Improvement Consulting and Training Services

1. ISO AND PROCESS IMPROVEMENT Capabilities and Service Offerings

3. Guaranteed registration

4. Never had a failure

5. Program pays for itself

6. Top Ten Certification Bodies amazed at how seasoned our systems are

7. Integrate with strategic, financial and other systems to create a single business management system

8. Experience applying the Standards in all industries including non-manufacturing

9. Always on time and on budget

11. ISO TRAINING MODULES Executive Training Process Owner Management Overview General Awareness Internal Auditor For ISO to be effective for you, everyone in your organization needs to be trained. Howeverthe timing of this training along with its focus and depth is critical to your success – too much too soon is as bad as none at all – your people need context, an opportunity to apply what they have learned. We have a training approach for you that is focused and timed specifically for each stakeholder.

12. OUTSOURCING ISO AUDITING SUPPORT LEVELS We manage your audit process or You manage your audit process and we perform all your audits or We perform only the audits you specify According to a recent article in Quality Digest the primary reason why a company may choose to outsource its internal auditing function is that it will be more cost-effective. Although an external auditor may be more expensive by the hour, when one considers the costs of training and maintaining an internal auditor, the costs of the external resource are actually lower overall”. An MOCG auditor will typically complete an internal audit in half the time of company trained auditor. We have found that outsourcing the ISO internal audit program, allows the business to re-deploy internal resources while ensuring the continual improvement of their registered management systems in a cost effective manner.

13. OUTSOURCING ISO ACTIVITIES WE CAN: Maintain systems (non conformance, corrective action, etc.,) Maintain documents Orient new people on the program Perform management Manage registrar surveillance audits Provide consulting assistance More and more companies are struggling to maintain their ISO system. Some are busy, expanding and need to outsource the running of their system, while others are downsizing and are finding it hard to dedicate their resources. MOCG provides a full system maintenance service. The format and schedule of support is tailored to your individual needs, as example we have clients who retain us for one day a quarter to those who require one day a month. Not ready to outsource, but would like to reduce the burden of your ISO program, we can perform a one day assessment and make recommendations on ways you can reconfigure your program to reduce the time spent

14. ISO SERVICES BEYOND REGISTRATION MODULES Maintaining registration is not enough. If all you do is make sure that your documentation is correct and appropriately filed, your registration will be more of a burden than an asset. It is important to utilize the consistency of operation to generate valid data that you can use to drive targeted improvements in your company. You do not have unlimited resources so it is important that you make large improvements not token enhancements. MOCG can customize a program to drive improvement and payback. Improvement Training Management Review Assistance Quality Objectives Process Reengineering Process Capability

15. Lindsay Jackson Nichols is the CEO of MOCG, a management consulting firm specializing in implementing process improvement and ISO based management systems. WHAT OUR CLIENTS SAY “I’ve had the pleasure of working with the consultants of MOCG during ISO initiatives for two different companies. Each time I was impressed by their ability to successfully navigate the corporate landscape, often having to respond and adapt to differing objectives, conflicting agendas and sometimes challenging personalities. They were able to draw people in and get them working together towards a common goal of companywide improvement. MOCG was able to help us make a cultural shift and utilize methodologies and practices perfected outside of our industry. Registration was a breeze because it was never our driving focus and instead by institutionalizing the ISO requirements into our operating practices made registration a ‘no brainer’ I wouldn’t trust any other company with an initiative of this magnitude.” Ellin Callahan VP Product Development Hobbs & Black Her career has been entirely devoted to management consulting, working with Grant Thornton LLP - the fifth largest accounting and management consulting firm in the nation, assisting them develop a ‘center of excellence’ for their quality, environment and regulatory practice, and P-E International plc/P-E Handley Walker the largest management consulting firm in Europe, where she was integral in establishing their ISO presence in the US. She prescribes and assists in the implementation of client improvement initiatives and growth plans. She is a regular instructor on quality and operational improvement and integrating management systems with strategic and financial goals.

17. ‘Big 6’ trained

18. Lead Auditors

19. Experience working with ‘Top 10’ registrars/certification bodies

20. Customized approach

21. Performance Improvement & Optimization

22. Operate nationally and internationally

23. Locations: Michigan, Minnesota, New Mexico, North Carolina, Ohio, Oregon, Southern California, Wisconsin, “Before MOCG came to work for my company, we suspected that we knew where our problem areas were – we didn’t. We had a training program in place, but no way of knowing whether it was effective or not. Our customers gave us their feedback and thoughts on our services, but we didn’t measure our performance quantifiably. Nor did we know how to measure it internally. Our employees understood their roles, but we had no mechanism to see how well they were performing them and what we could do to help. We created a lot of documents to support our business, but had no mechanism to evaluate what was effective, what was duplicated, and worse, what was missing! MOCG helped us establish measures and identify the errors that were occurring in each area and reduce them to less than 1% - real financial results! Dr. Darius Mehregan Director and Pathologist PinkusDermatopathology

24. STANDARDS WE WORK WITH WHAT OUR CLIENTS SAY The MOCG consultant immersed herself into our business, learning what we do, worked with the team leaders and team members, and helped us customize a continuous improvement process that meets our needs as well as that of the certification requirements. The actual registration across our four sites was a lot easier than we were prepared for, with the registrar commenting that they had never seen such a mature system for a first time certification audit. Mark Lorenson VP of Operations Conwed Plastics ISO 9001, ISO 17025, ISO 13485, EU Medical Device Directives, the QSR & CMDR's, AS9100, ISO/TS 16949, ISO 14971, ISO 14001, OHSAS 18001, ISO 22000, ISO 20000, ISO 27001, SQF, FSC, SFI, PEFC, HACCP, FAMI-QS, BRC, and many other standards www.MOCG-ISO.com Client_Services@MOCG-ISO.com 1.877.452.6828