Katherine Vogt, LinkedIn It has happened to all of us -- there is a tricky piece of feedback that you have to give to a hiring manager, candidate, peer or boss, and you are not confident how to deliver it. You feel anxious or uncomfortable. Join this session to hear from a seasoned HR leader on how to turn these awkward situations into constructive conversations. The session will focus on demonstrations of real-life conversation scenarios and in this safe environment you will learn how to: Delicately give "upward" feedback to your boss. Handle candidate rejections, including those who don't take "no" for an answer. Address issues with a tough hiring manager. Deliver difficult feedback to a colleague. No role playing required! Enjoy the show, step up to "stump" the speaker if you'd like, and walk away with ideas and approaches to take with you to that next conversation. Check out the best of Talent Connect: http://bit.ly/2e5ojNe

2. ​ Katherine Vogt
​ Director, HRBP- Global Talent Organization
​ LinkedIn
“Difficult Conversations”

3. What to
Expect
• You choose the scenario
• A volunteer joins me for the
demonstration and aims to “be
difficult.” I play the deliverer of
the feedback.
• After each scenario, we discuss
as a group.
• Repeat. J

4. Scenarios
Upward
Feedback
Peer
Feedback
Rejecting a
Candidate
Tough Hiring
Manager

5. You need to ask your boss (Walt) to include you in
some meetings and email chains so that you can be in
the “information flow”- as right now you are not getting
everything you need to do your job. In addition, your
boss isn’t very good about replying to email. You
generally feeling pretty disconnected from Walt- as
structured 1:1s are infrequent and typically focused on
the project at hand.
Upward Feedback

6. One of your cross functional partners (Skyler), with
whom you work very closely, has a very off-putting
style. She interrupts other people, seems to care only
about her own agenda, and is starting to frustrate and
upset the team with her negativity and abrasiveness.
You need to give Skyler some feedback about how she
is showing up, especially as her manager doesn’t have
visibility to this.
Peer Feedback

7. You have let a finalist for an open position (Jesse) know
that we will not be moving forward with him. Jesse
thinks there must have been some confusion in the
process and that this is a mistake. He won’t take “no”
for an answer and has been texting the hiring manager
to speak directly.
Rejecting a
Candidate

8. Marie is a hiring manager for a requisition you have
been working on for some time. You have given Marie
some feedback in the past about showing up for
meetings and following up on requested actions. Now
she wants to up-level the position and include 15
interviewers in the panel. In general, you don’t feel
Marie treats you like a partner. You need to address
these latest issues and also discuss your relationship
with her.
Tough Hiring
Manager