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Impact of promotional activity on the
        sale of TFR products

       (THE FURNITURE REPUBLIC)
              LIVE SMART,BUY RIGHT
OBJECTIVE OF PROJECT
• The primary objective of project to understand the
  impact of promotional activity in the sales of
  The Furniture Republic “TFR” products.
• The secondary objectives:-
1. To identify the factor that increase brand
   awareness.
2. To identify the factors which influences the
   customer decision to choose a retail outlet.
RESEARCH METHODOLOGY
• The research method used is Exploratory Research.
• Primary and Secondary research has been done.
• Data collection through Questionnaire:
Surveyed area :
   1.Outside store:
  Noida127,Sector18,vasundhra,TCS,Correntham and
  many more
   2.In store : From customers
4 P’s Of marketing
• PRODUCT:- Product comprises of functionality,
  brand, packaging , servicing

• PRICE:- List price , discount, bundle price& credit
  terms.

• PLACE:-Channel ,inventory, logistics& distribution.

• PROMOTION:- Advertise , sales force, Publicity &
  Sales promotions.
Activities performed by me in TFR
 BTL activities:-
• At Olive County:-To bring in the visitors of Olive County to the demo flat so that the
  glimpse of the quality of furniture and design of the flat could be shown to the
  potential customers.
• Distribution of TFR Express (a kind of flyer). A flyer or flier also called
  a circular, handbill or leaflet, which we distributed in public places to make
  customers aware of the newly opened world class furniture store and to bring
  them to the store.
• Telecalling the visited potential customer and taking their feedback and to aware
  them about the new product arrival and offerings.
 Other activities:-
• Sending the greetings (mailers) from THE FURNITURE REPUBLIC to the visitors and
   prospective customers.
• Retail sales at THE FURNITURE REPUBLIC
• Inventory management (inventory matching, barcoding and price tagging etc.)
QUESTIONNAIRE & DATA ANALYSIS
1.What is your perception about
       promotional schemes of TFR?
                                   perception
                           15%




                                                                   genuine
                                                                   not genuine
                                                    53%
                                                                   doubtful
                  32%




Interpretation: - The sample size is 100. Data collected by these people indicate
the perception about sales promotion in the real consumer mind and finally it’s
reflecting in its purchasing behavior. According to data, 53% confirm the
geniuses of sales promotion scheme. 32% goes other way and rest 15% are not
sure about sales promotion scheme. The total percentage which is around 47%
of consumer are either not confirm or sure that this sales promotion scheme
actually fooling and misleading the consumer.
2.Are you interested in promotional
            schemes of TFR?
                                    Interest


                  40%
                                                 49%
                                                             yes
                                                             no
                                                             depend on scheme




                          11%




Interpretation: - Promotional scheme are made for creating interest in
consumer mind to attract attention of consumer and generate new consumer.
This data show that 49% are attracted and 40% are dependent on the nature of
scheme. This indicates that if you give fair deal to consumer they are ready to
increase their purchase. Only 11% are against to the scheme, which is very less
in number and does not effect to analysis.
3.Which is beneficial for you?

                                    beneficial


                 37%



                                                                cash discount
                                                                free gift

                                                       63%




Interpretation: - According to most of the consumer cash discount is more
beneficial than free gift. 63% goes with cash discount and rest with gift. Cash
discount gives direct saving option to consumer, but whether gift is useful to
particular consumer or not it’s a big question?
4.Whether promotional schemes will
    be recommended by you?
                          recommendation

                   24%




                                                              yes
                                                              no




                                              76%




Interpretation: - The main purpose of promotional scheme is to generate
awareness and interest in consumer. And recommendation is the best tool for
this, and this is proved by this survey in which 76% are agree to recommend
the promotional scheme.
5.What is reason for not
                   recommending?
                           reasons for not recommending
                         13%


                                                       34%




                                                                  product quality
                                                                  sfter sales service
                                                                  genuineness
                                                                  durability
          36%




                                                17%




Interpretation: - Promotional scheme can go either way. So better, we find
main reason for not getting that amount of recommendation. According to
data, credibility of scheme and product quality is the highest factor which force
for recommendation. After sale service and durability of product are one of the
factors which force the recommendation.
6.Will you go to other brand with
 promotional schemes or your regular
       brand without scheme?
                            switching

              21%

                                         36%



                                                       regular brand
                                                       depend on scheme
                                                       other brand




              43%




Interpretation: - This data indicate that switching to other brand is highly
depending on the nature of scheme. 43% and 21% are ready to change their
brand preference. Only 36% are brand loyal.
7.Do you wait for promotional
 schemes for purchasing products and
     services for your household?
                      wait for promotional scheme

                                      18%

          34%



                                                             yes
                                                             no
                                                             depend on scheme




                                        48%




Interpretation: - For households items as expected, almost half of population
i.e. 48% is not wait for promotional scheme. 34% decision is depend on the
scheme and only 18% can wait.
8.Do you wait for promotional
   schemes for purchasing luxury and
  non-necessity products and services?
                      wait for promotional schemes for luxury item

                        26%



                                                                     yes
                                                                     no
                                                                     depend on scheme
                 9%
                                                     65%




Interpretation: - Some data show exact opposite result, 65% are going to wait for
purchasing luxury item. Only 9% can’t wait rest 26% will depend on scheme.
9.Products offered in promotional
        schemes often have low quality?
                             11%
            30%
                                       13%

                                                     strongly disagree
                                                     disagree
                                             17%     may be
                                                     agree

                  29%                                strongly agree




Interpretation: - 29% and 30% i.e. 59%of consumer believes that quality of product is
decreased that’s why they come with promotion. 24% think that product quality is same
and 17% are not sure.
10.How did you know about TFR?
                                  How did you know about tfr

                                             15%
                      34%

                                                                         Word of mouth
                                                                         Advertising
                                                      36%
                                                                         Hordings

                            15%                                          Just saw the store




•   Interpretation: -most of the customer come to store through advertisement then
    the second highest were walk-ins that means place of store impact the sale.
11.Sales promotion increases your
      volume of product and services
                purchased?
                                   3%
                         18%              12%



                                                                strongly disagree
                                                                disagree

               30%                                              may be
                                                   37%
                                                                agree
                                                                strongly agree




Interpretation:- This data show that sales promotion increase the volume of
purchasing habit. 48% agree with that they increase of volume and 37% are not sure .
12% and 3% are denying this statement.
12.Reasons for purchasing the
                      products?
                           reason for purchasing
        39
   40         34
   35                                              29
   30
   25
   20                         13   11
   15
   10              5
    5                  0                0   0
    0                                                   reason for purchasing




Interpretation: - the data show the actual reason for buying the products.
Promotion and product satisfaction are the main reasons for buying behavior.
Advertisement also plays a part in deciding consumer buying behavior
13.Considering your consumption of the product and
   the purchase of the product due to promotional
scheme, which sentence best describes your purchase
                      decision?
                               purchase decision

                              0% 3%
                    17%

                                                         more than needed
                                                         somewhat more than needae
                                                         same smount
        27%                                        53%
                                                         less than needed
                                                         much less than needed




 Interpretation: - according to this data, more than half agree with increase in the
 consumption. 27% say that their consumption is as same as before scheme. 17%
 their demand decreases with promotional schemes.
14.Given below are some common types of
  promotions that are used by marketers to sell their
products. Considering everything, can you please rank
these in the order of your preference? Give a rank of 1
 to the most preferred, 2 to next most preferred and
                    rank
                         so on.
              25
         25        20                     18
         20             15
         15                          10
                                               7   5
         10
          5                  0   0
          0                                                rank




   Interpretation: - according to the data, consumer prefer direct price discount
   then getting two product for the price of one and warrantee is third largest acc.
   to the sample
15.Considering the product that you
      have purchased, can you tell how do
         you come to know about the
             promotional scheme?
                          promotional medium
                     34
           35
           30
           25                       17
           20             16
                13             13
           15                            8
           10
            5                                0
            0                                      promotional medium




Interpretation: - a television ad is the most effective medium for sales promotion.
Other mediums accepted by consumer are newspaper, radio advertisement.
16.Can you tell the reasons for
     purchasing the same brand again?
                   reasons for repurchasing
80        72
70
60
50
40
30
     17
20
                   7                      4
10             0       0    0    0   0
0                                             reasons for repurchasing
FINDINGS AND CONCLUSIONS
• Most of the consumers were interested in sales
  promotional activities. Majority of consumer believe
  the genuineness of sales promotional scheme.
• Consumer is interested in promotional scheme and if
  companies provide quality scheme which is suited for
  consumer, they will go for their product..
• Consumer prefers cash discount more rather than gift
• Promotional schemes are given on the cost of quality. Quality of the
  product must be maintained for gaining more customer confidence.
  And if it is maintained then the volume of the purchase will increase
  at very fast rate.
• Purchasing decision is most influenced by promotional
  activities, product quality and advertisement for first time
  purchasing. For repurchasing of products, promotional activities go to
  the back seat. Only product quality and genuineness can result in
  repurchasing. So companies have to focus in the quality as well as
  genuineness
• promotional schemes increase the volume of purchase
• Direct price discount, warranty and buy 1 get 1 offers are the most
  accepted sales promotion by consumers. In addition, contest and
  discount coupons are the least trusted sales promotion scheme
• Television advertisement is the most effective medium of sales
  promotion along with radio and newspaper advertisement.
  Advertisement material displayed outside store is the last influential
  medium of sales promotion
• Most of the consumers are ready for recommending the scheme.
  Product quality and genuineness of scheme is the main reason for
  recommending any promotional scheme.
THANK YOU

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Impact of Promotional Activity on Sales of TFR Products

  • 1. Impact of promotional activity on the sale of TFR products (THE FURNITURE REPUBLIC) LIVE SMART,BUY RIGHT
  • 2.
  • 3. OBJECTIVE OF PROJECT • The primary objective of project to understand the impact of promotional activity in the sales of The Furniture Republic “TFR” products. • The secondary objectives:- 1. To identify the factor that increase brand awareness. 2. To identify the factors which influences the customer decision to choose a retail outlet.
  • 4. RESEARCH METHODOLOGY • The research method used is Exploratory Research. • Primary and Secondary research has been done. • Data collection through Questionnaire: Surveyed area : 1.Outside store: Noida127,Sector18,vasundhra,TCS,Correntham and many more 2.In store : From customers
  • 5. 4 P’s Of marketing
  • 6. • PRODUCT:- Product comprises of functionality, brand, packaging , servicing • PRICE:- List price , discount, bundle price& credit terms. • PLACE:-Channel ,inventory, logistics& distribution. • PROMOTION:- Advertise , sales force, Publicity & Sales promotions.
  • 7. Activities performed by me in TFR BTL activities:- • At Olive County:-To bring in the visitors of Olive County to the demo flat so that the glimpse of the quality of furniture and design of the flat could be shown to the potential customers. • Distribution of TFR Express (a kind of flyer). A flyer or flier also called a circular, handbill or leaflet, which we distributed in public places to make customers aware of the newly opened world class furniture store and to bring them to the store. • Telecalling the visited potential customer and taking their feedback and to aware them about the new product arrival and offerings. Other activities:- • Sending the greetings (mailers) from THE FURNITURE REPUBLIC to the visitors and prospective customers. • Retail sales at THE FURNITURE REPUBLIC • Inventory management (inventory matching, barcoding and price tagging etc.)
  • 9. 1.What is your perception about promotional schemes of TFR? perception 15% genuine not genuine 53% doubtful 32% Interpretation: - The sample size is 100. Data collected by these people indicate the perception about sales promotion in the real consumer mind and finally it’s reflecting in its purchasing behavior. According to data, 53% confirm the geniuses of sales promotion scheme. 32% goes other way and rest 15% are not sure about sales promotion scheme. The total percentage which is around 47% of consumer are either not confirm or sure that this sales promotion scheme actually fooling and misleading the consumer.
  • 10. 2.Are you interested in promotional schemes of TFR? Interest 40% 49% yes no depend on scheme 11% Interpretation: - Promotional scheme are made for creating interest in consumer mind to attract attention of consumer and generate new consumer. This data show that 49% are attracted and 40% are dependent on the nature of scheme. This indicates that if you give fair deal to consumer they are ready to increase their purchase. Only 11% are against to the scheme, which is very less in number and does not effect to analysis.
  • 11. 3.Which is beneficial for you? beneficial 37% cash discount free gift 63% Interpretation: - According to most of the consumer cash discount is more beneficial than free gift. 63% goes with cash discount and rest with gift. Cash discount gives direct saving option to consumer, but whether gift is useful to particular consumer or not it’s a big question?
  • 12. 4.Whether promotional schemes will be recommended by you? recommendation 24% yes no 76% Interpretation: - The main purpose of promotional scheme is to generate awareness and interest in consumer. And recommendation is the best tool for this, and this is proved by this survey in which 76% are agree to recommend the promotional scheme.
  • 13. 5.What is reason for not recommending? reasons for not recommending 13% 34% product quality sfter sales service genuineness durability 36% 17% Interpretation: - Promotional scheme can go either way. So better, we find main reason for not getting that amount of recommendation. According to data, credibility of scheme and product quality is the highest factor which force for recommendation. After sale service and durability of product are one of the factors which force the recommendation.
  • 14. 6.Will you go to other brand with promotional schemes or your regular brand without scheme? switching 21% 36% regular brand depend on scheme other brand 43% Interpretation: - This data indicate that switching to other brand is highly depending on the nature of scheme. 43% and 21% are ready to change their brand preference. Only 36% are brand loyal.
  • 15. 7.Do you wait for promotional schemes for purchasing products and services for your household? wait for promotional scheme 18% 34% yes no depend on scheme 48% Interpretation: - For households items as expected, almost half of population i.e. 48% is not wait for promotional scheme. 34% decision is depend on the scheme and only 18% can wait.
  • 16. 8.Do you wait for promotional schemes for purchasing luxury and non-necessity products and services? wait for promotional schemes for luxury item 26% yes no depend on scheme 9% 65% Interpretation: - Some data show exact opposite result, 65% are going to wait for purchasing luxury item. Only 9% can’t wait rest 26% will depend on scheme.
  • 17. 9.Products offered in promotional schemes often have low quality? 11% 30% 13% strongly disagree disagree 17% may be agree 29% strongly agree Interpretation: - 29% and 30% i.e. 59%of consumer believes that quality of product is decreased that’s why they come with promotion. 24% think that product quality is same and 17% are not sure.
  • 18. 10.How did you know about TFR? How did you know about tfr 15% 34% Word of mouth Advertising 36% Hordings 15% Just saw the store • Interpretation: -most of the customer come to store through advertisement then the second highest were walk-ins that means place of store impact the sale.
  • 19. 11.Sales promotion increases your volume of product and services purchased? 3% 18% 12% strongly disagree disagree 30% may be 37% agree strongly agree Interpretation:- This data show that sales promotion increase the volume of purchasing habit. 48% agree with that they increase of volume and 37% are not sure . 12% and 3% are denying this statement.
  • 20. 12.Reasons for purchasing the products? reason for purchasing 39 40 34 35 29 30 25 20 13 11 15 10 5 5 0 0 0 0 reason for purchasing Interpretation: - the data show the actual reason for buying the products. Promotion and product satisfaction are the main reasons for buying behavior. Advertisement also plays a part in deciding consumer buying behavior
  • 21. 13.Considering your consumption of the product and the purchase of the product due to promotional scheme, which sentence best describes your purchase decision? purchase decision 0% 3% 17% more than needed somewhat more than needae same smount 27% 53% less than needed much less than needed Interpretation: - according to this data, more than half agree with increase in the consumption. 27% say that their consumption is as same as before scheme. 17% their demand decreases with promotional schemes.
  • 22. 14.Given below are some common types of promotions that are used by marketers to sell their products. Considering everything, can you please rank these in the order of your preference? Give a rank of 1 to the most preferred, 2 to next most preferred and rank so on. 25 25 20 18 20 15 15 10 7 5 10 5 0 0 0 rank Interpretation: - according to the data, consumer prefer direct price discount then getting two product for the price of one and warrantee is third largest acc. to the sample
  • 23. 15.Considering the product that you have purchased, can you tell how do you come to know about the promotional scheme? promotional medium 34 35 30 25 17 20 16 13 13 15 8 10 5 0 0 promotional medium Interpretation: - a television ad is the most effective medium for sales promotion. Other mediums accepted by consumer are newspaper, radio advertisement.
  • 24. 16.Can you tell the reasons for purchasing the same brand again? reasons for repurchasing 80 72 70 60 50 40 30 17 20 7 4 10 0 0 0 0 0 0 reasons for repurchasing
  • 25. FINDINGS AND CONCLUSIONS • Most of the consumers were interested in sales promotional activities. Majority of consumer believe the genuineness of sales promotional scheme. • Consumer is interested in promotional scheme and if companies provide quality scheme which is suited for consumer, they will go for their product.. • Consumer prefers cash discount more rather than gift
  • 26. • Promotional schemes are given on the cost of quality. Quality of the product must be maintained for gaining more customer confidence. And if it is maintained then the volume of the purchase will increase at very fast rate. • Purchasing decision is most influenced by promotional activities, product quality and advertisement for first time purchasing. For repurchasing of products, promotional activities go to the back seat. Only product quality and genuineness can result in repurchasing. So companies have to focus in the quality as well as genuineness • promotional schemes increase the volume of purchase
  • 27. • Direct price discount, warranty and buy 1 get 1 offers are the most accepted sales promotion by consumers. In addition, contest and discount coupons are the least trusted sales promotion scheme • Television advertisement is the most effective medium of sales promotion along with radio and newspaper advertisement. Advertisement material displayed outside store is the last influential medium of sales promotion • Most of the consumers are ready for recommending the scheme. Product quality and genuineness of scheme is the main reason for recommending any promotional scheme.