This document provides instructions for updating the software on a Huawei G730-U251 mobile phone. It describes two update methods: using a USB connection to a computer or using a microSD card. The USB update method involves downloading an update package using Flash Tool software. The microSD card update involves copying the update file to an SD card and inserting it into the phone. The document provides detailed steps for both update procedures and recommends verifying the update by checking the software version.
1. HUAWEI G730-U251 V100R001C00B111CUSTC604D001
Update Guide
SECRET
G730-U251
V100R001C00B111CUSTC604D001
Update Guide
Prepared by G730 Team Date 2014-4-3
Reviewed by G730 Team Date 2014-4-3
Approved by G730 Team Date 2014-4-3
Huawei Technologies Co., Ltd.
All rights reserved
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3. HUAWEI G730-U251 V100R001C00B111CUSTC604D001
Update Guide
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1 Basic Requirements
1.1 Update Environment Requirements
This guide is applicable to G730-U251 mobile phones.
You can update the mobile phone either using a microSD card, or by
connecting the mobile phone to a computer with a USB cable and performing
the update on the computer.
For a microSD card update, prepare a readable and writable microSD
card.
For a USB update, prepare a computer that runs Windows XP or
Windows 7 and a USB cable.
1.2 Update Package
Update Method Update Package
USB update SoftwareUser_signpkg_sign
microSD card update UPDATE.APP
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2 Update Preparations
2.1 microSD Card Update
Make sure the microSD card is readable and writable.
2.2 USB Update
Make sure the computer runs Windows XP or Windows 7.
Step 1 Decompress Driver for Service -2012-11-27.rar, double-click Handset
WinDriver1.3.exe, and follow the installation wizard to install the driver for
Flash_tool.
Step 2 Install the mobile phone driver on the computer.
1. Power on the mobile phone, and connect it to the computer using a USB
cable.
The Inside Disc dialog box is then displayed.
2. Click Yes to open the virtual drive.
3. Open My Computer (on a computer running Windows XP) or
Computer (on a computer running Windows 7).
You will then see CD Driver (G):HiSuite. Double-click it to find
Setup.exe.
4. Double-click Setup.exe and follow the setup wizard to install HiSuite.
If HiSuite is already installed on the computer, double-clicking
Setup.exe will uninstall it before the installation The USB driver is
installed along with the installation of HiSuite.
----End
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3 Update Description
3.1 Update Method
USB update or microSD card update
3.2 Precautions
Before the update, make sure the mobile phone has enough battery
power.
User data will be erased during the update. Back up important data
before the update.
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4 Update Procedure
4.1 Performing a USB Update
Use SP_Flash_Tool_exe_v3.1324.0.177_Secboot.rar to download the update
package. Make sure the Flash_tool version is v3.1324.0.177, because using an earlier
version may result in download failures.
Step 1 Decompress SP_Flash_Tool_exe_v3.1324.0.177_Secboot.rar, open it, and
double-click Flash_tool.exe.
Figure 1.1 Opening Flash_tool
Step 2 On Options, make sure USB MODE is selected, and click Download.
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Figure 1.1 Clicking Download
Step 3 If the update package is a compressed file, decompress it first. Then click
Scatter-loading.
Figure 1.1 Clicking Scatter-loading
Step 4 Select the MT6582_Android_scatter.txt file in the update package, and click
Open.
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Figure 1.1 Clicking Open
Step 5 If the mobile phone is connected to the computer using a USB cable,
disconnect the USB cable. Click Firmware -> Upgrade.
Figure 1.1 Clicking Firmware ->Update
The screen shown in Figure 1.2 is then displayed.
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Figure 1.2 After clicking Firmware ->Update
Step 6 Install the battery to the mobile phone, keep it off, and connect it to a
computer using a USB cable. The download tool then starts the download.
The download progress is displayed, as shown in Figure 1.1.
Figure 1.1 Download progress
If the download succeeded, the screen shown in Figure 1.2 is displayed. If an
error message is displayed during the update, repeat the update procedure
from Step 1.
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Figure 1.2 Update succeeded
----End
4.2 Performing a microSD Card Update
4.2.1 Prerequisites
Make sure the current software version is G730-U251
V100R001C00B111CUSTC604D001
Format the microSD card using FAT32.
Create a dload folder in the microSD card's root directory, copy the
update package UPDATE.APP to the dload folder, and insert the
microSD card into the mobile phone.
4.2.2 Update Procedure
Forcible Update
Remove the mobile phone's battery and install it back. Then press and hold
the volume up, volume down, and power buttons to power on the mobile
phone. When the mobile phone vibrates, release the power button. Do not
release the volume up and down buttons until the screen shown in Step
2Figure 1.1 is displayed.
Update in Engineering Mode
Step 1 Power on the mobile phone as usual, enter *#*#1673495#*#* on the dialer to
access engineering mode.
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Figure 1.1 Engineering mode
Step 2 Choose SD card upgrade.
The mobile phone then automatically restarts and displays the screen shown
in Figure 1.1 after the logo, which means that a microSD card update is in
progress. A progress bar is displayed.
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Figure 1.1 Update started
After the update succeeds, the screen shown in Figure 1.2 is displayed.
The mobile phone then automatically restarts.
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Figure 1.2 Update succeeded
----End
4.2.3 Exceptions
If the update fails, the screen shown in Figure 1.1 is displayed with the failure
cause.
If no cause is displayed, capture the update log and contact the R&D
personnel.
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Figure 1.1 Update failed
4.2.4 Log File
Apart from the update information displayed on the mobile phone screen,
most information is saved in the sdload.log file, which you can find in the
dload folder.
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5 Verification
Check whether the updated software version is the target one in either of the
following ways.
Input Output
Query the version
number in
engineering mode.
For the detailed
operations, contact
the R&D personnel.
G730-U251 V100R001C00B111
In normal mode,
choose Settings >
About Phone >
Software Version.
G730-U251 V100R001C00B111CUSTC604D001
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