i am readily available in hyderabad, i have 3 years of ecperience in bpo semi voice based company

1. RESUME
Gandhi Nagar,
Near yellamma temple
Rajendra nagar
HYDERABAD
SURESH .G
E-mail: karthik.it9@gmail.com MOB: 8099886389
OBJECTIVE To serve an esteemed organization in a responsible position with credible
performance, leading the reputation into a high pedestal.
Current position: Recovered from health point of view after major accident in 2011, after
doctors’ advice I started applying for jobs again
POST QUALIFICATION
The Company and Its functional Profile
1. Dyanapro Consultants.
• Having worked for more than twelve months from 2002 Dec to 2003 May.
• The role involved conducting market research for the companies’ exclusive products and
services.
• The role also involved active marketing efforts as Segmenting, Targeting and Positioning the
Potential market
• Segmenting was done purely on the overall business done annually and with other
parameters.
• My role was strictly confined until the email marketing .I has also handled active and cold calls
of the customers.
The Company and Its functional Profile
2 . The First American Family of Companies Hyderabad
• worked at Data Trace a BPO belonging to The First American Family Of Companies, a
Fortune 381 company
• This BPO has its application in the American Real Estate Industry.
• Data Trace has the entire repository of the American real estate details
• The key function of this BPO is to constantly maintain and update the Data Base of the Real
Estate information server nothing but it’s a back office operations.
• This BPO provides all the necessary details of the entire American Real Estate to its clients,
who are mostly the American Insurance Companies. It also serves millions of individual
customers.
• First American Family Of Companies provides all the resources to Data Trace to accomplish the

2. above said activities.
Key Role & Responsibilities of the Research Engineer as a Trainer, Leader and Coordinator
• The resources from which the Database is maintained are insufficient; the key role of the
Research Engineer is to exactly find out the missing and erroneous information and details
through the research tools provided.
• Also to complete the respective missing and irrelevant information through the research
findings.
• Training and assisting the new teams on the floor on I-I level co ordination and live
interactions.
• Also coordinating the team activities like work assigning and resource allocation and a minor
part in the workflow.
• Holding conferences once in every four days with the corresponding team at the U.S end.
• Making presentations and seminars usually conveying the conference room sessions to the entire
teams updating the rules of doing the work online and offline and corrections in the work flow.
EDUCTIONAL QUALIFICATIONS
• B.Tech (Electrical &Electronics) from J.N.T.U, Hyd.
• Intermediate Public Examination (Mathematics Physics and Chemistry) from the Govt. Jr.
College, Kurnool.
•
• S.S.C from Montessori English Medium High School, Kurnool. Council for the Secondary School
Certificate.
COMPUTER PROFICIENCY
Operating System MS- DOS, MS WIN’ 95-98.
Packages MS-OFFICE.
Languages C, BASIC.
STRENGTHS
• Posses immense potential towards learning and has good industrious nature.
• Also posses good administrative abilities and dynamic leadership skills
• High Analytical ability with good visionary and dynamic communication skills.
• Good Team Player and Quick Learner
• Highly motivated, committed person with a professional and extremely positive attitude.
LANGAUGES KNOWN :
Fluent in English, Hindi and Telugu.
Date:

3. Place: Hyderabad (SURESH.G)