Sample Nhs Essays

Service Improvement Plan For A Service
Service improvement is arguably one of the most important challenges facing the National Health
Service (NHS) today, as both patients and service users search for a 'good quality' service, and
expect services to be both efficient and effectual. All staff within the health service need to be
educated and competent in their roles, in order to be able to offer a service that is beneficial to the
patients that make use of it. Fitzgerald et al (2013), described service improvement as '...a planned
and targeted effort to improve patient–facing outcomes from a service...'. The key message in this is
that the effort of service improvement should be both 'planned' and 'targeted' to a specific audience,
as well as provide an improvement in the outcomes for a patient. Without a targeted, specific
improvement for patients, the focus of a service improvement proposal is lost, and little value or
quality is gained from the change. In light of this, the assignment aims to discuss and explore a
service improvement proposal that will improve 'patient–facing' outcomes for people with dual
diagnosis of a mental illness (MI) and a learning disability (LD). The improvement proposal in
question, is specifically, a workshop that is aimed at educating and improving the knowledge and
confidence of nurses who come into contact with patients who have a LD, and who may also be
experiencing a MI, that may be overlooked or be going unnoticed. In order to discuss the
implementation of the service
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Nhs Mission Statement Examples
1.Description a.National Society of Collegiate Scholars (NSCS) Mission Statement: Honoring and
inspiring academic excellence with engaged citizenship for a lifetime. Number of members:
E–board– 8; Overall Members– about 110 Web Address: http://www.nscs.org b.President A typical
day as the President for NSCS is occasionally busy. The E–board meets every other week, to discuss
different topics. The topics can range from volunteering opportunities, to member engagement. As
the president, my job is to check in with everyone and make sure they've complete led the task they
were assigned. The delegating of task is what makes my position run smoothly. When everyone does
what they are supposed to do our days/ meetings go smoothly. Unfortunately, there are some times
that everything doesn't get done and we can become frustrated. NSCS is an all year–round
organization. Although we do not hold meetings during the summer, I still plan for the semester to
come. 2....show more content...
The two values that best describe NSCS would be, people and teamwork. According to the slides
"people" means fairness, supportiveness, and respecting individuals. People best fits NSCS because
we respect each other's suggestions and ideas. Also, the voting system we have in place ensures
"fairness" for everyone. Team work is the second value which NSCS demonstrates. According to the
slides, teamwork means collaboration and cooperation. The E–board collaborates on many different
topics whether it be general body meeting ideas or the committees we want to implement into the
organization. I believe the family oriented attitude we have makes it easier for everyone to
cooperate and listen to one another. People and team work complement one another because
without people there isn't team work. Cooperation and respect within a group of people can make a
big difference when decisions need to be made. The collaboration of people can take an idea from
something that was just said to an actual thing or

NHS Essay Sample
Throughout my life I've been a part of 4h where you're constantly learning, teaching and growing.
You are gaining knowledge by being tested, writing speeches and gaining communication skills.
Being around livestock teaches you a lot of about being responsible, caring and respectful. The
life I have with livestock and 4h has helped me fine my passion in teaching. The people I've met
from showing livestock has impacted my life. I plan to have a positive impact on my student's
lives. Being a teacher you need to be responsible, caring and respectful. I am a caring, dependable
and energetic person. Throughout life you are constantly learning. There are many ways to learn
and many ways to teach. I plan to be an effective teacher while making school...show more content...
I'm going to be aware of the minorities in my classroom to help them fit in and make friends
because it is difficult to be singled out because you're different. I plan to teach my students about
diversity by recognizing different holidays and exposing them to the celebrations. I will incorporate
diversity into my teaching whenever possible by recognizing accomplishment of different racist.
With my instructions I plan for students to be successful when taking my assessments. I will use
different forms of assessment such as quizzes, text, projects, portfolios, ect. I favor short quizzes
given more often. Because I want to teach in a hands on way I value projects as an assessment. By
using projects according to Piaget children learn best when they are actually doing the work
themselves and creating their own understanding of what's going on. Students learn best through
hands on evolvement. An effective teacher will have her students actively engage in station, centers
and projects. An effective teacher makes her students feel like they belong and are disciplined fairly.
It is important to welcome the diversity of all students. It is important to assess students in an
appropriate manner. This creates a positive learning environment for the students. I am a responsible,
dependable, caring and energetic teacher who will be an asset to your school

Multidisciplinary Team Meeting Reflection Essay
This is a reflective essay based on my attendance at a multidisciplinary team (MDT) meeting whilst
on my two–week placement at a local mental health day hospital. The aim of this essay is to discuss
the importance of the multidisciplinary team within the mental health environment and discuss
factors that can influence the success or failure of multidisciplinary teams.
Mental health teams generally comprise of psychiatrists, clinical psychologists, nurses, occupational
therapists and social workers, but other therapists such as family therapists, psychotherapists and
counsellors might also become involved in the care of the patient (Perkins & Repper 1998).
Multidiscipline involvement is important within mental health nursing as people...show more
content...
This model comprises of a process that helps the individual look at a situation and think about their
thoughts and feelings at the time of the incident. Reflective skills help us to think about what could
have been done, so that if a similar situation occurs again the experience gained can be used to deal
with the situation in a professional manner (Burns et al 1997).
To enable me to use this situation for my reflection the patient will be referred to as "Kate". This is
in order that her real name is protected and that confidentially maintained in line with the NMC
(2002) Code of Professional Conduct.
Description
Kate is a 66–year–old lady, retired from her job as a nurse 10 years ago. She has lived alone since
the death of her husband 7 years ago, and has one very supportive son who lives locally and visits
2–3 times a week. Kate was referred to the hospital by her doctor after presenting with an 18–month
history of memory problems and it was decided that she should attend the day hospital for a period
of six weeks to be assessed and to be involved in therapeutic activities whilst there.
Whilst attending the day hospital she was observed, and found to be repetitive with obvious
evidence of fabrication, very disorientated, with poor concentration and very poor short–term
memory. The consultant asked the mental health nurses to assess Kate and tests indicated that she
may be suffering from a moderate degree of dementia. Dementia is a

Nhs Application Essay Sample
1. Why do you feel that you would be a strong candidate for the MaCS Program? I feel that I will
be a strong candidate for the MaCS program due to my interest and previous studies in the subjects
that are enriched in the MaCS program (math, science and English). I frequently work on grade
10–11 math and science. At the time of writing, I'm studying quadratic relations, and anatomy
/ physiology. Furthermore, at the information night, upon learning about the various clubs offered
at WLM, my interest in the school was piqued. If I was to be accepted and thus attend WLM, I
know that I would become a contributor to the school. At the information night, I learnt about three
or four different clubs that I hope to become a part of. Aside from extracurriculars, I also will be
beneficial to the academics of the school, as I am an earnest, studious student. In both sixth and
seventh grade, I was on the honour roll, along with the academic award....show more content...
Provide details of leadership and extracurricular activities that you have been involved with in the
past two years. Activities may include, but are not limited to, school and community involvement.
Include approx. hours/week for each item. Use the summary sheet provided. At the time of writing,
I am involved in Student Council, Office helpers, morning announcements, Eco Club and Senior
Band at my school. Outside of school, I am a swimmer, and am in RCM level 7 for piano. In the
school, I frequently help out. such as with the grade sevens in music, who were new to their
instruments. I also helped out at our school's parent–teacher interviews last week by guiding them
around to where they needed to

Organisational Structure Of The Nhs
Leadership and Organisations: The organisational structure of the NHS in Wales
This essay aims to discuss the organisational structure of the NHS in Wales applying relevant
management and organisational theory. The essay includes the traits and contingency approaches
which is linked to leadership and management. In addition to this, it covers how the NHS implies
leadership and management into their organisational structure. In similar to this, the improvement
the NHS in Wales tend to make, will be discussed.
The National Health Service (NHS) in Wales is a public funded sector which provides healthcare
services to 3 million people. In 2009, the NHS in Wales went through changes to increase the quality
of healthcare provision.
On the 1st of October 2009, single local health organisation was created, which is responsible for
delivering healthcare within geographical area, instead of the Trust and the local health board
system. The current NHS services through seven health boards replacing twenty–two and three NHS
Trusts replacing seven in Wales. An example of a health board is the Cardiff and Vale University.
This health board has Executive Directors, the employees of the University Health Board (UHB),
and Independent Board Members (IMs), who were appointed to the UHB Board by the Minister
for Health and Social Services. One of the reason for the change was to ensure that all the patients
are provided with good services and to make sure that all the individuals' needs are

Essay NHS Policy
This essay will examine the following statement in relation to reforms proposed in the Health and
Social Care Bill 2011 "Funding and delivering high quality health and social care services is
problematic to all governments irrespective of political persuasions" I will provide an overview of
the bill and investigate through critical analysis recommendations in the Bill for clinically–led
commissioning. This will enable me to illustrate the problems in delivering a high quality care
service that is needed by the changing society and the challenges this causes policy makers who
uphold the ideology of the NHS.
The Bill states that " To safeguard its future the NHS needs to change to meet the challenges it faces
– only by modernising can...show more content...
But Campbell (2012) argues that the modernisation of the NHS could have a diverse effect and
provide worse care especially for the more serious conditions such as cancer as inequalities will be
greater and poorer patients in lower socio–economic areas will be overlooked. The state of the public
finances and tightening of budgets means that the past system was becoming increasingly
unaffordable the new system will be responsive to the needs of patients and remove the layers of
bureaucracy which consumed money that could be better spent on services. The British Medical
Association (2010) stresses that it is not just finance that drives medical decisions as consideration
must be given to the clinical need of the local heath community.
The key legislative changes in the bill are; clinically led commissioning, provider regulation to
support innovative services, a greater voice for patients, a new focus for public heath, greater
accountability locally and nationally and streamlining of arms–lengths bodies.
Clinically lead commissioning puts GP's and health care professionals in the centre of decision
making and development of services so that they can provide care without the frustration caused by
involving primary care trusts. This will give the provider regulation to support innovative services

Challenges to the UK Health Care System Essay
Introduction In line with the majority of other developed countries, the United Kingdom (UK) has
offered its citizens a universal health care system that is free at the point of service. Funded
primarily by taxation, the system is popular and efficient. However, along with most other health
care systems around the world, it faces a series of challenges if it is to maintain viability, in the
twenty–first century. These issues include; long waiting times, an aging population, funding
challenges and the increasing cost of technology. History of Health Care in the UK The UK is a
sovereign country of almost 61,000,000 people comprising the nations of England, Scotland, Wales
and Northern Ireland. A highly evolved democratic country...show more content...
It also monitors the quality of services provided and develops new policies. The performance of the
NHS is also monitored by the Health–Care Commission, an independent executive agency that
performs annual reviews and ratings, and investigates complaints. According to Johnson and
Stoskopf (2008) there are a number of dimensions for measuring health care systems. The three
most frequent include: "population health measures, system efficiency measures, and patient
perceptions" (p.74). Other clinical measurements commonly used include infant mortality rates
and life expectancy. The UK has an infant mortality rate of 4.93 deaths per 1,000 live births, and
an average life expectancy of 78.85 years. Funding for the NHS is a combination of private and
public sources. All legal UK residents have access to the NHS and pay a payroll tax, which
equates approximately to 10% of earnings. Although health care provided by the NHS is largely
free, there are fees for certain services such as prescriptions, dental and optician services, which
are paid by all citizens who are working and make more than minimum wage. Recent Reforms In
2000, an effort was made by the UK government to resolve certain inequalities that had developed
within the NHS by releasing the "NHS Plan of 2000." This plan greatly increased spending on
employee pay, infrastructure, and access to services. Despite almost doubling spending in a ten year
period,

NHS Sustainability Report
Health is increasingly becoming a key consideration for sustainability as it becomes more integrated
into the concept. A sustainable lifestyle can enhance your physical and mental well–being through a
range of different activities. The NHS supports this link between sustainability and health, which is
why they hold an annual NHS Sustainability Day of Action, to engage staff, patients and the public
on sustainable living. This day of action was supported in our region by The Norfolk and Norwich
University Hospitals NHS Foundation Trust.
Norwich encourages an active lifestyle and a healthy urban environment through a variety of
initiatives, groups and events. Walk Norwich and the Pedalways are initiatives aimed at making
local journeys by foot

Nhs Essay Examples
I believe I deserve to be inducted into the National Honors Society because I am a dedicated, hard
working, caring individual. I focus most of my free time on volunteering in the theatre community.
Over the past six years, I have been a very active member in the theatre community. I have
performed in 22 productions, 8 of which were in my high school career. I became a member of the
Alamance Children's Theatre board in 2011. Ever since, I have helped volunteer to paint sets,
promote productions, make playbills, and even act in the shows themselves. At Studio 1, they have
days each month to go out and clean the costume rooms, declutter, move furniture, and make Studio
1 into a better theatre. I volunteer my Saturdays to go clean and reorganize...show more content...
Marks Church, I have participated in numerous Pack–A–Thons with Feed the Hunger to provide
food for people living in poverty. We pack hundreds of bags of food to be shipped to people in
need. I participated in the 30 Hour Famine with Feed the Hunger. We raised about $16,000 for
people living in poverty and did not eat for 30 hours straight. Helping those in need is also a big
part of my life. I like to volunteer my time to help those in need who I may not necessarily know. I
may not know how exactly my volunteering helps them but I know that my work has made an
impact on their life. I think it is important to help those in need even if you do not know them. I
being helping and giving back to the community has helped me become more understanding and
selfless. Creative writing is another major component in my life. Writing has helped me know
my strengths and weaknesses and has helped me become more independent. Independence is a
big part of who I am. I do not feel as though I have to follow the crowd. I do what I feel is right and I
feel as though that makes me a better leader. Although I have strong opinions, I am open to
people opposing my ideas. Part of being a leader is being accepting of all people that may come your
way. Not everyone is going to agree with what you have to say. I am a very accepting person, which
makes me a better

Nhs Essay Examples
I am deeply honored to be recognized as an eligible candidate for the National Honors Society.
After learning about the National Honor Society, and what the organization represented, I knew it
was something I wanted to participate in. This organization works hard to better educational
opportunities for students across the nation, and that is something I would like to play a part in
to further the outstanding reputation of the NHS. I believe that this is an opportunity I deserve
due to my recognizable hard work. I am aware that the NHS is known for recognizing students
with outstanding grades and commendable characteristics, which is something I believe I have
obtained throughout my years of hard work. I have desirable characteristics that would be
beneficial to the NHS. I am an enthusiastic, strong spirited, and a friendly person who also has
strong work ethics and poise. I am someone who feels strongly about my opinion, but will always
graciously accept criticism. I am a responsible and reliable person who portrays integrity, honesty,
and respect for other people and for the rules. I am someone who greatly treasures school and
everything it has to...show more content...
I hope to prove myself to be a good mentor for those who seek help and guidance. My leadership in
my church played a large role in my life. I have led many activities for the religious youth group at
St. John the Baptist, talent shows, fests, and lock–ins. I currently aid in some activities my school
has to offer. I attend all class meetings, offer ideas to improve events, promote school activities,
donate supplies to any events, decorate for dances and spirit weeks, do photography for the
Science Olympiad team, and help my teachers in any way possible. As I participate in activities
where I am the leader I make sure that I consult with my peers and listen to their ideas in hopes that
we can come together to devise a plan of

Nhs Application Speech Sample
Thank you for your help in my application process for the National Honors Society. I really
appreciate you taking the time out of your day to not only fill out the non–teacher evaluation, but to
also come over and ensure that you would cover every important detail in the comment section.
Your extra notes for my resumГ© have also been very helpful in giving it a better structure so that it
is no longer a list, but a sort of story about my life's accomplishments. Thank you again for all of
your help and generosity, I am very

Examples Of Nhs Application Essay
The opportunities that NHS provides and would provide me if I was to be accepted are vast.
NHS would provide me an extra element I would be able to add to my transcript to help me get
into a university that I would like to join. I believe that if I were to join NHS it would greatly
help me get into that college and that program. NHS would not only help me get into college but it
would also recognize the effort I put into my school work and my sports. I have always taken the
hardest and the most rigorous courses and excelled at them as well.
Character is presumably the most important trait that anyone can have. People judge based on
character and it can shape who you are. I believe that I have good character and that I am a good
person. In my opinion being a good person, doing what is right, and doing well in school are the
three main things that shape your character from the beginning of preschool all the way...show more
content...
It takes time out of your day and usually goes unpaid. In my life I have been involved in many
service "projects". One service that I have always participated in and enjoy doing is helping the boys
in sixth grade and below. I have worked many boys basketball tournaments and helped out at these
tournaments. I have also went to the saturday morning boys basketball practices as well as the
camps that have taken place over the years. At these practices and the camps I lead the boys in
drills, help them out, and teach them. I have also helped out at the preschool, the dinners, and
other celebrations at the Landeck Church. I believe that I do posses the qualities of service and that
I always will. For me NHS is a great accomplishment and is something that I have always strived to
be in. Being a possible candidate is an honor, but being able to join NHS would be a very big deal to
me. I hope I will be able to join, be able to say that I am a NHS member, and be able to have it on
my transcript for

Clinical Experience Essay Examples
LOOK BACK
As a student of nursing program I am doing 220 clinical placements at True Davidson long term
care. On the first day of my clinical, I was so excited and quite nervous too. On that day, I picked
one patient and it was my first experience to handle the client individually. I am going to write about
that I eventually learn something from my first clinical experience. My buddy nurse told me to go to
client's room and ready her for breakfast. Then, I went her room and said her to be ready for
breakfast. She looks at me and seems angry. At that time my mind was wandering that what I did
mistake to her. It was the fifth week of my 220 placement, however, that event has left a permanent
effect on my mind and it comes to my mind on every

NHS Application Essay Sample
Dear Midwestern University – Downers Grove Campus,
I am one of the applicants who had the pleasure of interviewing at your phenomenal institution on
March 14 and would like to thank you for considering me as a potential candidate to join the
upcoming class for your Doctor of Dental Medicine program. Additionally, I would like to send this
update to include onto the experiences I already listed on my application in hopes that the admission
committee will arrive at an admission decision that best reflects my current compentency and
repetoire as an applicant.
CDA Cares
My participation with CDA Cares is described on my main AADSAS application. I am still
volunteering with CDA Cares by going to the event at Stockton, CA on October 14–16 where...show
more content...
The description of this experience is nearly the same, but I would like to add that this is a private
office that work closely with the patient to practice preventive dentistry through patient education.
This office showed me that one on one counseling with the patient often results in a change of the
patient's lifestyle to prevent recurrence of the oral health disorder such as cavity or gingivitis.
Ultimately, this dental office taught me the importance of providing dental education to patients.
AADSAS listed hours: 12. Total current hours: approximately 30

NHS Application Essay
My goal in attending a United States Service Academy and becoming an officer in the military is
to provide myself ample opportunities to reach my established life goals. I plan to pursue a career
in aerospace engineering, and developing that career through one of the academies will help me to
achieve the dreams I had as a child. I have many strengths that will help me stand out in the
application process, but at the same time, I have challenges to overcome. However, these obstacles
will not hinder me from from pursuing my passion. I decided early on in High School that my goal
was to attend college for a degree in aerospace engineering, moving on to work as an engineer or
technician working on and designing aircraft. When I was very young,...show more content...
I recently completed my Eagle Scout rank, achieving the highest honor in Boy Scouts, and I am also
a brotherhood member of scouting's honor society, the Order of the Arrow. I served a six month
term as Senior Patrol Leader, the most senior scout leader within my troop, as well as serving as
Assistant Senior Patrol Leader for one term. Before that, I did three six month terms as Troop
Guide, a position in which I acclimated first year scouts to the troop, teaching them the ways of
scouting. My experience in Boy Scouts has presented an abundance of opportunities for me to
develop my leadership skills, giving me a competitive advantage over other candidates. Among
these strengths, I have some weaknesses and challenges I will need to overcome. Foremost
among these is the physical side of the Service Academy lifestyle. I lack upper body strength, and
I seldom hold myself to any rigid or intense training regimen. Because of this, I will have to
overcome the physical barriers presented by the candidate fitness assessment and daily physical
training at an Academy. To prepare myself for this, I have begun working out almost daily at home,
focusing on my own personal weaknesses and striving to overcome the challenges they

Essay On NHS Application
Originally, I joined NHS out of curiosity. I had an acquaintance in the club who suggested I
apply–however I was perplexed by the two–essay application. I wanted to know if NHS was
selective because it was really great to be a member, or because it was great to say I was one. I also,
quite frankly, wondered if I would be accepted. However, since then I've realized NHS expects
commitment from its members for the sake of commitment– rather than for the sake of membership.
NHS has high expectations of its members, so that they can have high expectations for themselves.
For me, the requirements for NHS both detracted from, and added to, the club. For instance, NHS
requires more hours per member than most other service clubs on campus. This meant I had to
commit to NHS over other organizations; however giving more time to NHS also helped me place
more value in my membership. Similarly, the NHS application both discouraged, and sparked my
interest in joining. I find personally reflective writing–like that requested in the NHS application–
difficult, so for me the application required dedication to the club without the promise of return.
While this was manageable for me as a sophomore, if I had been...show more content...
Since I haven't been to many social events, I can't really say if NHS would benefit from hosting
more of them. However, I remember being slightly intimidated by the socials that were held because
I didn't know many other NHS members well. I found it easier to meet other members through
volunteering because volunteering gave me an excuse to interact–I didn't feel pressure to get to
know people like I might have at a social. If NHS was to have more socials next year, it would be
nice if they were directed around something other than just socializing– bowling, laser tag, a
dinner–something that could bring people together but still provide a crutch to interact

Nhs Application Essay Examples
What makes you passionate about this role? Personally, I feel like possessing a passion for this
role means possessing a passion for leadership, for being a voice, for making a difference, for
representing others and for creating a better community in which everyone has a say and in
which everyone is comfortable. Those are things I'm passionate about. I want to have the ability
to make a change and to make others feel like their opinions and ideas really do matter. I enjoy
representing people and I want people to know that they can come and talk to me, that I can get
their suggestions across to others. Also, SRC executive is one of the leadership positions for my
year level and being a leader is one of the few things that I have a natural talent for. It's something I
know that if given the opportunity I can excel...show more content...
Commitment, organisation and professionalism are three of the qualities that I possess which
make me very suitable for this role. My slight obsessiveness with planning and organisation is
definitely something that most people don't have but it's also a quality that makes sure I get
everything that I need to do, done. You will rarely find that I haven't done my work or fulfilled
my responsibilities. I also like to be thorough and make sure that I've achieved as much as I can.
For example, I actually read through the whole 'How to write an Application' document that was
attached to the email sent to us. This was a way for me to ensure that I've done everything that I
could do to make sure I met the application criteria. The other thing I believe makes me stand out
from other applicants is the amount of experience I've had with positions that require some similar
qualities as this role does like house captain, student ambassador, src representative and assembly
team member. What is your vision for next year with respect to this

Nhs Application Letter Sample
RE: Messenger, Ref: #47111
Like every other first year student, I too hope to find myself working within BC's healthcare system
in the future. Through BCCSS I yearn to gain insight about the inner workings of the healthcare
system, and seek a fuller understanding of how BCCSS supports BC's health authorities. I believe
that I can provide BCCSS with an ideal Messenger through a mixture of prior experiences and an
willingness to learn.
As noted in my resume I am highly skilled in transporting goods from one place to another, as
being an assistant coach required me to transport equipment to and from games and practices in a
punctual fashion. On top of that, I am familiar with both the BC Cancer Agency's Vancouver
campus as well as the Vancouver General Hospital which will allow me to perform deliveries with
ease....show more content...
Recently, I acted as the bridge for communication between players and coaching staff; I updated and
reminded players of dates and other important notices, taught and explained drills, and kept the
coaching staff up to date in regards to the team. The result? No incidences of miscommunication and
a smoothly run season. I believe that applying this level of organization and efficiency is essential
for success in any task.
Lastly, I am an avid soccer player and fairly fit. I am able to stand for long periods of time, as well as
push pull or lift whatever needed during the shift.
In closing, I am thrilled at the possibility to be involved with BCCSS and would love the
opportunity to meet with you and discuss the position. I appreciate your consideration and look
forward to hearing from you.
Sincerely,
Jennifer

How The Nhs Have 6 Core Nursing Values
The NHS have 6 core nursing values, launched by England's chief nursing officer, Jane Cummings,
after the Mid–Staffordshire disaster. These 6C's were put into place to reinforce holistic nursing
(Delves–Yates, C. 2015), ensure that everybody within the National Health Service is doing
everything possible to ensure the best possible service for the patients, and to ensure that patients
were put at the heart of everything healthcare professionals do (Watterson, L. 2013). The 6 C's
include care, compassion, competence, commitment, courage and communication. All six of the
6C'S are all fundamental values when it comes to healthcare, however out of these six, the three that
I have chosen to write about are communication, compassion and courage. I have chosen these three
as I believe that they are the most imperative when it comes to delivering high–quality care for the
patients or service users.
Communication
Communication is defined as 'a transactional process involving participants who occupy different but
overlapping environments and create relationships through the exchange of messages, many of
which are affected by external, psychological and physiological noise' (Adler, R and Proctor, R.
2010). Communication doesn't just mean verbal communication, as non–verbal communication is
just as, if not, more important as verbal communication. According to Albert Mehrabian, only 7% of
a message is communicated through verbal communication, 38% is communicated through your
tone of

Sample Nhs Essays

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