2. Who We Are One of the nation’s largest distributors of industrial equipment Industrial Forklifts Stand-by Generators Warehouse Products Construction Equipment
3. We Are Where You Are 22 Locations across 4 States
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6. The Modern Contract (The way we keep Modern Rolling) The Customer Takes Care of Modern Modern Takes Care of the Employee Take Care of the Customer
Hello, I want to tell you about our company, The Modern Group. This is all about a story of value.
A few basic facts: We are one of the nations largest distributors of industrial equipment, but we are based in the mid-Atlantic We focus on industrial forklifts, stand-by generators, products for your warehouse and construction equipment
We are headquartered in Bristol, PA We have a total of 22 locations covering from southern New York to Washington DC – From west of Harrisburg, PA to Atlantic City, NJ.
We were founded in 1946 and have grown every year to the business we enjoy today.
A unique attribute of Modern is our employee ownership. Modern is a great place to work as evidenced by our average employee’s tenure of over 10 years. I am an owner, you can rely on me because of my vested interest in every aspect of the company and keeping you satisfied.
At Modern we have a contract between all employees. It is very simple. If the employee takes care of the customer, the customer takes care of Modern and Modern then takes care of the employee.
We are proud to represent leading brands that manufacture the products we sell. They include Hyster forklifts, New Holland construction products and Generac stand-by generators and many more. We represent over 100 brands of industrial and construction products. However, they are the names on the products, it is Modern that makes the difference.
We are a service focused company with almost half of our workforce dedicated to servicing equipment or sourcing parts for repairs. There is no one in our industry that is as focused on service as we are. That commitment starts with our technicians, vans, service facilities and goes beyond to our sales, administrative and management teams.
To show how far this commitment goes, even our CEO can be reached 24 by 7. His e-mail address and direct phone number are posted on our website. The rest of our management team has their contact information posted there too.
We represent everything a well run equipment distributor should do. We do it all.
When we talk about value, we know it starts with competitive pricing and we have that. But it goes beyond price. Our service is second to none. Our rental fleet contains over 2,000 assets All of our employees receive a minimum of 40 hours of training annually. We have plenty of parts, over 250,000 to be exact and that means your equipment will keep rolling Our financing options are critical to achieving required price levels to meet your needs.
Long standing relationships with these finance companies means that we can create the right program to meet your needs for cash flow, monthly expense containment and tax issues.
Many of the nations largest Fortune 500 companies have placed their confidence in Modern and we repay it every day. Every one of these, and many more have been customers for over 25 years.
Only a few of our customers are large multi-national corporations. The bulk of our success is attributed to long-standing relationships with local businesses across our geography, who have come to count on Modern for their equipment and service needs. In the end, we are known as a company you can count on.
And you can count on us 365 days a year, 24 hours a day with a communications infrastructure that allows total access.
In summary: When we talk about value, that means: We provide a variety of equipment Always at your service With longevity and a track record for excellence With understanding our customers business issues All delivered by employees who own the company
In the end, what makes us different from everyone else is: Employee ownership and the vested interest in your satisfaction Our financial strength, D&B rated 4AAA, which means we will continue to be here Our experienced employees who solve your problems Who are trained to find your pain and fix it. We listen, understand & solve.