7• Understanding people• Expressing your thoughts and feelings clearly• Asking for feedback from others and givingquality feedback in return• Influencing how others think and act• Leadership skills• Stress management• Responsibility• TeamworkSoft Skills
8• Know about existence• Know theory• Able to use in practice• Able to teach othersLevels of achievement
9• BA professional organizations• Books• Webinars• Courses• Experience• Colleague• Professional eventsKnowledge sources
11Volere• http://www.volere.co.uk• This is the home of the Volere RequirementsSpecification Template and otherrequirements and business analysis resources.Volere is the umbrella that covers thecollection of requirements templates,processes, books, consulting and training.Since its inception, Volere has been used bythousands of organizations around the world.
Aotea studios12• http://aoteastudios.com• If you’re a business analyst, we can help yoube more effective in your job. That’s our goal.• Most people learn faster & easier with thehelp of visual information, and retain moreafterwards. Plus, a good diagram makes servesas great reference material later. That’s whyyou can expect to see a lot of diagrams andother visual aids in our products.
13• http://bi.rtu.lv/• NEW study program at Riga TechnicalUniversity concerns IT powered businessprocess management, business analytics andother knowledge areas essential forenterprises operating in turbulent economicenvironment.Business Informatics
14• Business Analysis certifications• Cross discipline certifications• Specific domain certifications – e.g. SOA,product owner, UML, BPMN, Business Analysiswith Business RulesCertification options
Certified Software Business Analyst:(CSBA)• http://www.softwarecertifications.org/qai_csba.htm• CSBA Common Body of Knowledge (CBOK)• Paper based exam
IIL’s BA Certificate Program• http://iil.com/ba/bacp.asp
BCS International Diploma in BusinessAnalysis• http://certifications.bcs.org/content/ConCertification/51
18Tips and Tricks• BA Competency Models• Mind Map• BACOE in your organization• Learn-Teach• Mentoring• Lectures, Prof events, Analītiķu vakariņas• Blogs