7. 7
• Understanding people
• Expressing your thoughts and feelings clearly
• Asking for feedback from others and giving
quality feedback in return
• Influencing how others think and act
• Leadership skills
• Stress management
• Responsibility
• Teamwork
Soft Skills
8. 8
• Know about existence
• Know theory
• Able to use in practice
• Able to teach others
Levels of achievement
9. 9
• BA professional organizations
• Books
• Webinars
• Courses
• Experience
• Colleague
• Professional events
Knowledge sources
10. 10
• iiba.org
• IIBA Latvia Chapter latvia.iiba.org
• http://www.facebook.com/IibaLatviaChapter
International Institute of
Business Analysis
11. 11
Volere
• http://www.volere.co.uk
• This is the home of the Volere Requirements
Specification Template and other
requirements and business analysis resources.
Volere is the umbrella that covers the
collection of requirements templates,
processes, books, consulting and training.
Since its inception, Volere has been used by
thousands of organizations around the world.
12. Aotea studios
12
• http://aoteastudios.com
• If you’re a business analyst, we can help you
be more effective in your job. That’s our goal.
• Most people learn faster & easier with the
help of visual information, and retain more
afterwards. Plus, a good diagram makes serves
as great reference material later. That’s why
you can expect to see a lot of diagrams and
other visual aids in our products.
13. 13
• http://bi.rtu.lv/
• NEW study program at Riga Technical
University concerns IT powered business
process management, business analytics and
other knowledge areas essential for
enterprises operating in turbulent economic
environment.
Business Informatics
14. 14
• Business Analysis certifications
• Cross discipline certifications
• Specific domain certifications – e.g. SOA,
product owner, UML, BPMN, Business Analysis
with Business Rules
Certification options
15. Certified Software Business Analyst:
(CSBA)
• http://www.softwarecertifications.org/qai_cs
ba.htm
• CSBA Common Body of Knowledge (CBOK)
• Paper based exam
