Oswaldo Penafiel volunteered at the California Welcome Center in Oceanside during the summer of 2010. As part of his duties, he welcomed visitors and provided them with information about the city of Oceanside, including recommendations for restaurants and bars as well as schedules for museums, public transportation, and tourist attractions. He also explained how visitors could get to their destinations and informed them about public and private parking lots while giving them pamphlets, maps, and other information about California.