Lessons from Iraq - Building & Running SRE Teams
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Presented at SREcon16Europe on 2016-07-11 based on the lessons outlined in Stanley McChrystal's _Team of Teams_
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Lessons from Iraq - Building & Running SRE Teams
- 6. A B C D E F A B B1 B2 B3 B31 B32 C C1 C2 D D1 D2 D21 D22 D221 D222 D23 E E1 E2 E3 E4 F F1 F2 F3 F4 F41
- 16. •Feed the cycle, and •Await the next commands
- 40. those • Technical Focus • Poor Communication • Freelancing • Recursive Separation of Duties • Incident Command • Operational Response • Communication • Planning or
- 47. Growth and Lifecycle - L2M Communications Team • Provide personalized and timely communications to enable members to realize economic opportunity VISION MISSION • For members, deliver messages that help you accomplish your professional goals across all of LinkedIn’s value propositions • For product teams, provide a targeting and delivery platform that delivers your product’s value to members • Leverage LinkedIn’s assets, look holistically across apps, and involve the member VALUE PROPOSITION • As a platform, we reach all members and aim to provide personalized communications experiences TARGET AUDIENCES STRATEGY PRIORITIES OBJECTIVES Complaints CULTURE Transformation | Integrity | Collaboration | Humor | Results VALUES Members first | Relationships matter | Be open, honest, and constructive | Demand excellence | Take intelligent risks | Act like an owner Messages / Recipient Unique users CONFIDENTIAL Actions / message • To deliver value in every communication we send 4 Build an intelligent platform Clean up brand Team & talent Triage member experiences Talent Technology Product Monetization Build a world- class team Data-driven dev at scale Products that our members love Scale profitable business lines
Editor's Notes
- replace LinkedIn with logo
- replace LinkedIn with logo
- replace LinkedIn with logo
- replace LinkedIn with logo
- replace LinkedIn with logo
- McChrystal photo + book
- Images: Newton/Descartes clockwork universe Taylor – scientific management Babbage – analytic engine
- Bern clock Prague astonomical clock Babbage’s difference engine log tables
- Frederick Winslow Taylor
- log tables trench warfare old trenches
- traditional sys admin – bofh (register.co.uk)
- to DevOps
- to SRE
- Henry Fayol
- complicated complex
- complex - Cold Front / Storm clouds time lapse video
- robust – strengthen
- resilient - link
- Team structures
- SLD
- Blinks - information flow restrictions, like the center of an hourglass faultlines within an organization
- explain the "game" explain the winning strategy
- GE cobalt and Saturn ignition switch disaster
- In somewhat classical ML – explore/exploit – where does your group/org excel; where does it need more stimulus?
- full lifecycle SRE (both mgmt & IC) engage with developers as early as possible engage with regular planning: sprints, quarterly, yearly inter-team management connections: priorities, projects, challenges
- growth/career changes/strategic
- now that everyone has a network of connections and a shared understanding, what do you do with it? Do you have to check with the coach before kicking the ball?
- People are the key to resilience in systems
- giga monkeys – eng effectiveness investments pay back in multiples
- culture in layers
- LI culture footer
- 3x scale phase change boundary http://uk.businessinsider.com/evernote-founder-shares-his-best-management-advice-2015-8?r=US&IR=T
- TODO: details on references