2. 1) Should managers monitor employee e-
mail and Internet usage? Why or why not?
Managers can monitor employee e-mail and Internet because a
research found about 77 percent of workers with Facebook account
use them during work hours. Moreover average employee wastes
approximately 30 percent of the workday on-work-related Web
browsing, while 90 percent of employee receive or send personal e-
mail at work. This all refer that effect the company which is:
Create serious business problem.
Nonstop interruptions that divert employee attention from the job
task they are supposed to be performing.
The managers worry about the loss of time and employee
productivity when employee is focusing on personal rather than
company business.
Too much time on personal business translates into lost revenue.
The company networks is too high, it also clog the company’s
network so that legitimate business work cannot be performed.
The employee can be send confidential or potentially embarrassing
company e-mail to outsiders
3. 2) Describe an effective e-mail and Web use
policy for a company
Effective e-mail and Web use policy is can lay out specific procedures
and accountabilities, identifying which users and organizational units
can share information, where information can be distributed , and
who is responsible for updating and maintaining the information.
The company can use software from Spector Soft Corporation that
record all Web site employee visit, time spend at each site and all e-
mail send.
The company also can use e-mail monitoring software flags certain
type of messages and keywords within messages for further
investigation.
Company use policy that includes explicit ground rules that state, by
position or level, under what circumstance employee can use
company facilities foe e-mail, blogging, or Web surfing.
4. 3) Should managers inform employees that their
Web behavior is being monitored? Or should
mangers monitor secretly? Why or why not?
The managers should inform the employees that their uses of the
web is monitored. This is because:
To avoid employees using their personal business
Employees can concentrate during their work hours.
Improve company productivity
Let employees know exactly where the company stands.
Monitoring might help pinpoint the user who was actually logged on
rather than the one assumed to be the cause of the problem.
