Chapter 5 Opening Case - DecisiPossible Technology Solution s:Technological Requirement 1: Database to track Medicaid patients' ER visitsTechnological Requirement 2: Manage emergency care and nonemergency care treatmentsTechnological Requirement 3: Database meets federal health privacy lawsTechnological Requirement 4: Facilitate collaboration between hospital, attending physican, staff, and patientTechnological Requirement 5: Patient ER reportsTechnological Requirement 6: Database storageTechnological Requirement 7: Manage hospital after-care for patientsOverall benefits of this technology to the companyBig data and knowledge managementYesYesYesAbility to integrate information from multiple sources to drive decision making related to patient care: appointments, pain management, reducing prescription of narcotics, pain management, reducing ER visits, reducing Medicaid costs, and so on.Wireless, mobile computing, and mobile commerceYesYesYesYesYesAbility to track patient ER visits from any location using wireless communication that complies with federal privacy laws. Hospitals and physicians and staff are able to use their mobile technology to collaborate using wireless technology.Social computingCloud computingYesYesYesYesYesYesYesCloud computing uses the internet. The medical staff can remotely access a network, a computer, and software without being in the same physical location as the equipment. The medical staff does not require additional computer hardware or employees to manage the technology. Cloud technology increases collaboration internally and externally. Hospitals can easily share information with attending physicians without being in the same location. Cloud computing also provides access to technology at a lower cost.Business analytics and business intelligence solutionsYesYesYesYesAbilty to manage, analyze, and visualize data on patient care, Medicaid KPIs, and other data from multiple data sources using reports, charts, and dashboards.Intelligent SystemsYesYesYesYesYesYesAbility to track patient care, ability to automate the creation of reports, ability to set up alerts and reminders, ability to analyze patient behavior, and ability to make healthcare recommendations. 2nd Web Data Tracking By Yu Bai & Wing Kin Leung Agenda Website traffic trend Valuable customer Pageviews Exit page Time on page How they find our site Our improvements Website traffic trend 1st Data Tracking 2nd Data Tracking Valuable Customer 1st Data Tracking 2nd Data Tracking Pageviews 1st Data Tracking 2nd Data Tracking Exit Page 1st Data Tracking 2nd Data Tracking Time on page How do they find our website 1st Data Tracking 2nd Data Tracking What are our improvements?? Updated Contents Inserted video to attract more visitors Thank you Running Head: FINAL PROJECT1 FINAL PROJECT6 Final Project Name Institution Date Business systems analysis Introduction The pape ...

1. Chapter 5 Opening Case - DecisiPossible Technology
Solution
s:Technological Requirement 1: Database to track Medicaid
patients' ER visitsTechnological Requirement 2: Manage
emergency care and nonemergency care
treatmentsTechnological Requirement 3: Database meets federal
health privacy lawsTechnological Requirement 4: Facilitate
collaboration between hospital, attending physican, staff, and
patientTechnological Requirement 5: Patient ER
reportsTechnological Requirement 6: Database
storageTechnological Requirement 7: Manage hospital after-
care for patientsOverall benefits of this technology to the
companyBig data and knowledge managementYesYesYesAbility
to integrate information from multiple sources to drive decision
making related to patient care: appointments, pain management,
reducing prescription of narcotics, pain management, reducing
ER visits, reducing Medicaid costs, and so on.Wireless, mobile
computing, and mobile commerceYesYesYesYesYesAbility to
track patient ER visits from any location using wireless
communication that complies with federal privacy laws.
Hospitals and physicians and staff are able to use their mobile

2. technology to collaborate using wireless technology.Social
computingCloud computingYesYesYesYesYesYesYesCloud
computing uses the internet. The medical staff can remotely
access a network, a computer, and software without being in the
same physical location as the equipment. The medical staff does
not require additional computer hardware or employees to
manage the technology. Cloud technology increases
collaboration internally and externally. Hospitals can easily
share information with attending physicians without being in
the same location. Cloud computing also provides access to
technology at a lower cost.Business analytics and business
intelligence solutionsYesYesYesYesAbilty to manage, analyze,
and visualize data on patient care, Medicaid KPIs, and other
data from multiple data sources using reports, charts, and
dashboards.Intelligent SystemsYesYesYesYesYesYesAbility to
track patient care, ability to automate the creation of reports,
ability to set up alerts and reminders, ability to analyze patient
behavior, and ability to make healthcare recommendations.
2nd Web Data Tracking
By Yu Bai & Wing Kin Leung

3. Agenda
Website traffic trend
Valuable customer
Pageviews
Exit page
Time on page
How they find our site
Our improvements
Website traffic trend
1st Data Tracking
2nd Data Tracking

4. Valuable Customer
1st Data Tracking
2nd Data
Tracking
Pageviews

5. 1st Data Tracking
2nd Data Tracking
Exit Page
1st Data Tracking
2nd Data Tracking
Time on page

6. How do they find our website
1st Data Tracking
2nd Data Tracking
What are our improvements??
Updated Contents
Inserted video to attract more visitors

7. Thank you
Running Head: FINAL PROJECT1
FINAL PROJECT6

8. Final Project
Name
Institution
Date
Business systems analysis
Introduction
The paper aims at solving the business requirements at
Nordstrom Rack to endorse its expansion and increase sales,
especially through e-commerce.
Problem statement
The major issue within the organization currently is lack of an
efficient technological solution that would enhance the
organizational operations such as management of the inventory,
online shipments, processing of payments, online shopping
integration, management of client contacts as well as providing
reports among others.
The company's location is also a challenge especially when it
comes to the management of client data. It, therefore, requires
an efficient reporting device that would be implemented in
managing and making decisions regarding the operations within
the organization. The ultimate intention of this project is to
enhance the organizational online presence that would enhance
rapid growth for the company. It also aims at orienting the

9. organizational operations towards the clients so much so that
they solve the e-commerce problem (Gartner, 2019).
Two technologies
One of the technologies that would help in solving the
organizational problems as far as e-commerce is concerned is
the intelligent systems. This is because they tend to provide a
platform where the company can scrutinize the dates and also
communicate with different systems. It will also be important in
tracking the client orders, processing payments made through
cards, managing organizational inventory as well as
communicating with other structures within the network.
The second technology type that would be important in solving
the organizational technological issue is cloud computing. This
kind of technology entirely relies on allocation of capitals to
help the organization to accomplish constancy as well as an
economic scale. It is also important in creating a strong
relationship between the clients and the organization if used
efficiently (Hansen, 2017).
Business requirements
Objectives
The main aim of the project is to develop the idea of e-
commerce that increases the organizational online presence as
well as a wider client base to enhance organizational growth.
Execution of the project will be important in ensuring efficient
and effective communication between Nordstrom Rack and its

10. clients.
Another aim of the project to enable the company to
communicate reports to the leaders about key decisions within
the organization. Such information is crucial to the organization
especially because it helps it to forecast different occurrences in
the future.
Project description
Before executing the proposed e-commerce system, the
organization needs to develop a comprehensive website and e-
commerce design. Having this into account, the organizational
management will need to establish the best strategies for
monitoring internet traffic and also data safety. The next step
would be to establish a timeline under which different activities
need to be accomplished. Among the elements that the website
ought to have before being released to the customers include
integration with online shopping, freight and record
management, processing orders and payment status. It should
also facilitate and collaborate with the internal and external
aspects of the establishment, be able to achieve the client
contacts and also know how to implement the new technology to
control the business environment.
Technological requirements
One of the requirements would be moving to a web server or
keeping the website service. The web server would make it
easier for the company to have an e-commerce website. Since

11. the organization lacks skilled technological experts, it would be
a great idea to implement an accommodating firm to develop a
space on a safe web server. Through outsourcing the web server,
the organization also benefits because it saves money in the
future. This is because it does not have to employ full-time
technological experts to continue managing and updating the
website.
Competitors and Technology
The two contending establishments that run in the same sector
as Nordstrom Rack include Kohls and Zappos. Kohl is a
company based in Milwaukee suburbs in Manonvonce Falls. It
has more than 1158 stores in about 49 states (Pages, 2019).
Zappos, on the other hand, is a retail shop from Nevada.
Technology one
This is an intelligent system. The technology aims at learning
ideas from the competitor companies. Kohl's organization has
partnered with Amazon whereby it enhances its operations
through accepting returns from Amazon. It also has a
comprehensive Intelligent System Process (ISP) which enables
clients on online shopping to enjoy convenience as if they were
at a physical store. It has a simple website that makes it easy for
clients to navigate at ease and shop the items they wish to
purchase (O’Brian, 2017). It also values the client's opinion
regarding its physical stores and hence strives to ensure a
balance between the online services and the physical stores.

12. Technology two
This is cloud computing. Zappos company has also partnered
with Amazon whereby it aims at obtaining an all-stock deal in
less than $1.2 Billion (Pages, 2019). The company has also
found a base in the Shoe site domain. It has also had a diverse
inventory as it included other products such as shoes, handbags,
clothing as well as other accessories. As far as cloud computing
is concerned, the company has all its servers hosted by the
Amazon web servers (Ratveri, 2019). The idea of cloud
computing has enabled the company to continually maintain its
cultures.
References
Gartner, (2019) “Gartner Says Who are Confident in their
Decision Making are 2.6 Times more Likely to Buy More.”
Retrieved from https://www.gartner.com/en/newsroom/press-
releases/2019-09-19-gartner-says-customers-who-are-confident-
in-their-dec
Hansen, Qusay (2017) “Demystifying Cloud Computing.” Data
Mining. Retrieved from
https://www.thebalancesmb.com/zappos-uses-technology-and-
operations-to-be-successful-2533530
O’Brian, Mike. (2017) “Kohl’s Using Technology to Transform
the Customer Experience.” Multichannel Merchant. Retrieved
from https://multichannelmerchant.com/must-reads/kohls-using-

13. technology-transform-customer-experience/
Pages, (2019) “Kohl’s” Wikipedia Foundation. Retrieved from
https://en.wikipedia.org/wiki/Kohl%27s
Pages, (2019) “Zappos.” Wikipedia Foundation. Retrieved from
https://en.wikipedia.org/wiki/Zappos
Ratveri, Shahira. (2019) “Zappos Embraces Digital Tech,
Customer Service for Success.” The Balance Small Business.
Retrieved from https://www.thebalancesmb.com/zappos-uses-
technology-and-operations-to-be-successful-2533530