This document discusses how drone technology can help lower the cost of roof inspections for insurance claims. It outlines 3 keys to achieving this: 1) Shortening claims cycles by using drones which can inspect roofs faster and more safely than traditional methods. 2) Lowering claims costs by strategically driving down expenses associated with adjusting losses (LAE). Drones can reduce costs associated with ladder assists, third party reports, and adjuster time on high volume claims. 3) Quickly rolling out and scaling drone programs through easy-to-use autonomous drones and a complete drone solution provider that offers training, support, and unlimited data processing.

1. 1
Michael Hersher Director, Customer Success
Nathan Stump Director, Product Marketing
3 Keys to Lowering the Cost of Roof
Inspections with a Drone Program
Top Considerations For Every Insurance Claims and
Innovation Leader

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Your Speakers
Michael Hersher
Director, Customer Success
Kespry
Nathan Stump
Director, Product Marketing
Kespry

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Agenda
Introduction: The World of Roof Claims Has Changed
3 Keys for Drone-based Roof Claims
– Shorten claims cycles
– Lower claims costs (LAE)
– Rollout & scale quickly
Summary / Q&A
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2
3

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The World of Roof
Claims Has Changed

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Industry Trends
Insuretech explosion
Touchless claims
Claims volume & LAE
Customer experience
The right drone solution can:
‒ Shorten claims cycles
‒ Lower claims costs (LAE)
‒ Rollout & scale quickly
83% of customers with a poor claims experience plan to switch providers.
Recent Accenture survey of 7,785 policyholders

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Shorten Claims Cycles
A Comparison of Methods in
Use Today

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Workflow Comparison
Traditional Manual Process
Typical Drone Process
Kespry Process

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The Traditional Roof Claim Process
Efficiency
Cost
Scalability

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Why “Any” Drone Solution Doesn’t Solve the Problem
Efficiency
Cost
Scalability

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The Kespry Approach
− Deep understanding of traditional process
– On-site / desk adjustment / mix of both
− Typical drone process requires workflow changes
− Keys to an efficient drone-based claim resolution:
– Automated data collection
– Faster processing (hours à minutes)
– Flexible workflows (on-site or desk adjusting)
– Tools that mirror industry standards (Virtual Test Squares)

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Achieving a More Efficient Claim with Kespry
Efficiency
Cost
Scalability

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Efficiency ComparisonTraditional
ManualProcess
Typical
DroneProcess
60-90 Minutes
Dangerous, Inaccurate
½ - 1 Day
Inefficient, Rigid
60 Minutes
Fast, Accurate, Easy
Efficiency Gain

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Lower Claims Costs
Strategically Driving Down LAE

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Eliminate time consuming
and costly ladder assist
Maximize productivity in
high-volume scenarios
Leverage AI / ML to
augment manual efforts
Strategically Driving Down LAE
Rollout optimized drone-based workflows for specific claims scenarios
Steep/High Roof Claims Catastrophe Teams Hail/Wind Damage

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Process faster: reduce time for inspection, no
climbing on roof, benefit from AI+ML
Reduce third-party reports: automated
dimensional analysis eliminates the need
Eliminate ladder assist: erase $150-200+ per
claim on high or steep roofs
Lowering LAE for Roof Claims
LAE Comparison
Adjuster Time
Manual
Kespry
Ladder Assist Costs
Manual
Kespry
3rd Party Reports
Manual
Kespry

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Rollout & Scale Quickly
The Importance of Ease-of-Use
and a Trusted Partner

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Safe, Autonomous Drones Let You
Scale Across Your Organization
A Solution That Anyone Can Use
Simple, iPad “point and click” flight planning
Quick scaling across teams and regions
Drones fly themselves and stay in geofenced areas
Minimizes human error, drone crashes, and delivers
consistent data quality and complete coverage

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− An automated drone workflow delivers the
highest quality results
− “DIY” solutions and 3rd party service providers
come with risks
− Trusted providers include training, support,
and unlimited data processing to control costs
End-to-end Solutions Reduce
The Cost of Claim Inspections
iPad w/ Flight
Planning App
Purpose-built
Autonomous Drone
Data Analysis
& Reporting
Services
• Training
• Technical support
• Software enhancements
• Hardware maintenance
• $1M flight liability insurance
• Unlimited data processing

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Typical Training and Deployment Plan
Plan (1-2 weeks) Train (1-2 weeks) Deploy (1-2 weeks)
Decide on operations
team(s) and drones
desired
Kespry drone &
software + FAA Part
107 training
Online & onsite Kespry
”hover” of all operators
and “tag alongs”
Identify business targets,
project team, success
criteria, timeline,
operational process &
logistics
Kespry system
deployment to
locations desired
Practice flights &
reports
Continuous training
and assessment to
ensure business goals
are being met
Key project stakeholders
meet with Kespry team
Weekly team calls &
project tracking
Weekly team calls &
metric tracking
3-6 Week Rollout

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Summary / Q&A

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One simple subscription for a complete, scalable drone solution
Onboarding
Services & Training
Highly Accurate
Drone & Hardware
Cloud Data
Processing & Analysis
Support & Uptime
Guarantee
+ + +

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Q&A
Still have questions or want a custom demo for your team?
Email us: hello@kespry.com
Want to see how much could you save on roof claims ?
Visit: kespry.com/roi

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Thank You