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© 2019 Copyright CRGO and Keith BrooksThink 2019 © 2019 IBM Corporation
Keith Brooks - CIO
CRGO Law
Why This Global Law Fi...
© 2019 Copyright CRGO and Keith Brooks 2Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation
© 2019 Copyright CRGO and Keith Brooks
Think 2019 / DOC ID / Month XX, 2019
/ © 2019 IBM Corporation
3
Law Time
6 minute B...
© 2019 Copyright CRGO and Keith BrooksThink 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 4
Expecting 24x7x365
s...
© 2019 Copyright CRGO and Keith Brooks
Client details stored
in
IBM Connections
Cloud Communities 5
Think 2019 / DOC ID / ...
© 2019 Copyright CRGO and Keith Brooks 6Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation
Our TimeLine
© 2019 Copyright CRGO and Keith Brooks 7Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation
How active
are we?
2...
© 2019 Copyright CRGO and Keith Brooks
Number of Major Outages
Per Year (more than 4 hours)
Before moving to
IBM’s Connect...
© 2019 Copyright CRGO and Keith Brooks
Number of Major Outages
Per Year (more than 2 hours)
Since moving to
IBM’s Connecti...
© 2019 Copyright CRGO and Keith Brooks
Number of
Lost Files or
Times Data was Corrupted
Since moving to
IBM’s Connection C...
© 2019 Copyright CRGO and Keith Brooks
Thank you
11
Think 2018 / DOC ID / Month XX, 2018
/ © 2018 IBM Corporation
Keith Br...
© 2019 Copyright CRGO and Keith Brooks
12
®
https://www.ibm.com/legal/us/en/copytrade.shtml
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Why This Global Law Firm Does Not Miss Deadlines

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This was an open presentation given at IBM Think in San Francisco in February. I am providing my backup slides for your benefit. We dug into many angles of Cloud Migration, security and deadlines of law firms.

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Why This Global Law Firm Does Not Miss Deadlines

  1. 1. © 2019 Copyright CRGO and Keith BrooksThink 2019 © 2019 IBM Corporation Keith Brooks - CIO CRGO Law Why This Global Law Firm Does Not Miss Deadlines Session ID number # 4572
  2. 2. © 2019 Copyright CRGO and Keith Brooks 2Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation
  3. 3. © 2019 Copyright CRGO and Keith Brooks Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 3 Law Time 6 minute Billing Cycle Midnight=Normal Pay Never Sleeps Usually Last Minute Immediate Responses Expect Service Accountability Real Time Bill by the hour Midnight=Overtime Tries to Sleep Usually Last Minute Delayed Responses Lucky to get Service Unaccountability vs
  4. 4. © 2019 Copyright CRGO and Keith BrooksThink 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 4 Expecting 24x7x365 support and availability…. Documents are usually due by midnight… Guess when they submit it?
  5. 5. © 2019 Copyright CRGO and Keith Brooks Client details stored in IBM Connections Cloud Communities 5 Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 357
  6. 6. © 2019 Copyright CRGO and Keith Brooks 6Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation Our TimeLine
  7. 7. © 2019 Copyright CRGO and Keith Brooks 7Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation How active are we? 2018 Data (1/1-12/3)
  8. 8. © 2019 Copyright CRGO and Keith Brooks Number of Major Outages Per Year (more than 4 hours) Before moving to IBM’s Connection Cloud 8 Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 6
  9. 9. © 2019 Copyright CRGO and Keith Brooks Number of Major Outages Per Year (more than 2 hours) Since moving to IBM’s Connection Cloud 9 Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 1
  10. 10. © 2019 Copyright CRGO and Keith Brooks Number of Lost Files or Times Data was Corrupted Since moving to IBM’s Connection Cloud 10 Think 2019 / DOC ID / Month XX, 2019 / © 2019 IBM Corporation 0
  11. 11. © 2019 Copyright CRGO and Keith Brooks Thank you 11 Think 2018 / DOC ID / Month XX, 2018 / © 2018 IBM Corporation Keith Brooks CIO CRGO Law keith@crgolaw.com +1 561 289 4731 Twitter: @lotusevangelist Your Feedback is Important! Access the Think 2019 Conference Attendee Portal to complete session surveys from your smartphone, laptop or conference kiosk.
  12. 12. © 2019 Copyright CRGO and Keith Brooks 12 ® https://www.ibm.com/legal/us/en/copytrade.shtml

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