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P&B Capital Group, LLC
1. P& B L LC
Perfecting The Science Of Collections
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P& B L LC
Perfecting The Science Of Collections
www.pandbllc.com
Debt Recovery & Resolution Services
• Third Party Collection Services
• Automated Recovery and Communication Systems
• Letter Campaign Services
• Unsurpassed Skip Tracing Capabilities
• Continual Training Curriculum
• Complete Client, Customer and Computer Support
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www.pandbllc.com
P&B Capital Group Headquarters
*15,000 sq ft
P&B Capital Group LLC
369 Washington St
Suite 100
Buffalo, NY 14203
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Expansion Floor
With ample room to grow, we have an entire
section ready for your business, and a pool
of applicants ready to fill those seats.
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The Collections Floor
Room to seat over 150 collectors
Includes raised cubes at row ends for Unit Managers
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Advanced Education Room
Facilitates continuing education programs,
FDCPA refresher courses, and seminars featuring industry leaders.
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Employee Training Program
Trainees complete several weeks of classes in our state
of the art training room learning the rules and regulations
that govern our industry.
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Server Facilities
All data housed in our world class server room is backed up every
15 minutes both in house and off site. All software platforms are
integrated with one another in "real time" via ODBC. Three
programmers on site and the combined deployment of the Noble
Maestro predictive and outbound IVR “text-to-speech” dialer,
Comtech collections software, OAISYS call recording, Mitel full SIP
VOIP telephony, and Qlikview “real-time” dashboard, make P&B
the clear leader in industry technology.
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Data Security
• Climate Control Systems
• Motion Sensors, Magnetic Door Strike, and 24 hour
surveillance
• Sapphire FM 200 dry agent fire suppression
• Redundant Power Supply for sustained operations during a
loss of power.
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Facility Security
• System Link Panel - software controlled seven zone alarm
with integrated electronic door access
• Biometric scanning for critical areas
• Key FOB’s - Electronic key FOB’s allow us to create access time
tables and dual factor authentication for administration,
accounting, and executive areas.
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Western New York
A look at the city of Buffalo and the surrounding Western New York region.
