Honeywell and Blackbay - Enhancing the Customer Experience

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Blackbay

Business Technology

• 220 hour of administration
saved per day
• 10-15% reduction in mileage
costs
• £300 million in incremental
revenue over 5 years
• 3% increase in quality of service
rating in first month
• 49 minutes saved per
driver per day
• $6million in savings in
one year
• 1500 new customers • 98.9% first-time delivery rate
WE HELP OUR CUSTOMERS

Honeywell and Blackbay - Enhancing the Customer Experience

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