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e-mail is a major area of focus for information governance (IG)
efforts, and has become the most common business software
application and the backbone of business communications
today. In addition, the authors provided details to support their
position by providing 2013 survey results from 2,400 corporate
e-mail users from a global perspective. The results indicated
that two-thirds of the respondents stated that e-mail was their
favorite form of business communication which surpassed not
only social media but also telephone and in-person contact.
Q1: With this detail in mind,
briefly
state why the e-Mail has become a critical component for IG
implementation?

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