1. First Name: ____________ Last Name: ____________ Student #: ____________ Group: _______
Key
wer
ans
01 We don’t have any reservations. / We didn’t make a reservation. / We have a
reservation.
02 a table for two? / two in your party?
03 We can seat you in about 15 minutes. / It will be about a 15 minute wait.
04 customer service department / order / similar situation
05 upset / take care of the problem / right away
06 invoice number / shipment / get ( ) out to you
07 Certainly, sir. / I understand.
08 the morning paper / the evening paper
09 marketing manager / product designer / meet the deadline
10 give it a chance / position / on-the-job training
Key
11 Iʼm not a quitter.
wer
ans