Social Media in 15 slides a la Kadidid.com
What is Social Media?  What is Web 2.0? Technology Social Interaction <ul><li>Next generation of communication  </li></ul>...
Enterprise 2.0 It is not just a new set of tools..  It represents the start of a new culture, new way of doing business = ...
Facebook Demographics Statistics Source:  istrategylabs.com
 
Online social networks can increase  efficiency   and  productivity   Which translates into  profitability  Enterprise spe...
Why corporations use online social network?   <ul><li>Encourage collaboration  </li></ul><ul><li>Development innovation  <...
People seek accurate information real-time <ul><li>Staff across the business need to quickly find intellectual capital and...
Social Networking Landscape  <ul><li>Goldman sachs & Deloitte  – Online alumni networks to hire back former workers and st...
<ul><li>Business Problem  </li></ul><ul><li>Challenges to access to the firm’s extensive intellectual capital, and improve...
<ul><li>Solution:  MPK20 </li></ul><ul><li>A virtual 3D environment </li></ul><ul><li>Recreate the real-life interactions ...
“ The interesting thing about IBM and Enterprise 2.0 is that IBM definitely eats their own dogfood “  - intelligententerpr...
<ul><li>Nov. 2007 Serena Software requires its 900 employees to spend an hour each week on Facebook  collaborating  and sh...
“…  I find myself at the intersection of two very exciting and significant shifts: Social Software :  there is fast-buildi...
Cisco   <ul><ul><li>Recent purchase of a social network design firm, Five Across. </li></ul></ul><ul><ul><li>The deal will...
Benefits <ul><li>Create community  </li></ul><ul><li>Talent management </li></ul><ul><li>Create synergy </li></ul><ul><li>...
Issues & Challenges <ul><li>Security </li></ul><ul><li>Clearly defined guidelines </li></ul><ul><li>Employees may feel the...
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Social Media In 15 Slides

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  • Social Media In 15 Slides

    1. 1. Social Media in 15 slides a la Kadidid.com
    2. 2. What is Social Media? What is Web 2.0? Technology Social Interaction <ul><li>Next generation of communication </li></ul><ul><li>Uses technology to streamline the information sharing process </li></ul><ul><li>New way of people working together </li></ul>Community Collaboration Connection Conversation
    3. 3. Enterprise 2.0 It is not just a new set of tools.. It represents the start of a new culture, new way of doing business = Apply the concepts of web 2.0 tools and technologies into the Enterprise
    4. 4. Facebook Demographics Statistics Source: istrategylabs.com
    5. 6. Online social networks can increase efficiency and productivity Which translates into profitability Enterprise spending on Web 2.0 technologies will surge over the next five years, growing 43 % each year to reach $4.6 billion globally by 2013. - Forrester research 2008
    6. 7. Why corporations use online social network? <ul><li>Encourage collaboration </li></ul><ul><li>Development innovation </li></ul><ul><li>Create communities </li></ul><ul><li>Information sharing </li></ul><ul><li>Employee Loyalty </li></ul><ul><li>Retention </li></ul><ul><li>Recruiting </li></ul><ul><li>A two-way Web powered by people and the information they bring to the table </li></ul>Employees need better resources to communicate with each other
    7. 8. People seek accurate information real-time <ul><li>Staff across the business need to quickly find intellectual capital and experts with skills to solve business problems </li></ul><ul><li>Accessing the right information is key to leveraging our capabilities in the markets </li></ul><ul><li>Users want to be able to easily share information with others </li></ul>“ Web 2.0 technologies represent a fundamentally new way to connect with customers and prospects and harness the collaborative power of employees.” - Forrester 2008
    8. 9. Social Networking Landscape <ul><li>Goldman sachs & Deloitte – Online alumni networks to hire back former workers and strengthening bonds with alumni-cum-possible clients </li></ul>Microsoft & Starbucks use social networking sites to recruit, to find ‘passive candidates’ or people who are happy and productive working for other companies and MINI USA created customer networks to build brand loyalty <ul><li>Boston Consulting Group and law firm Duane Morris - deploy enterprise software that tracks employee communications to uncover useful connections in other companies </li></ul>
    9. 10. <ul><li>Business Problem </li></ul><ul><li>Challenges to access to the firm’s extensive intellectual capital, and improve collaboration </li></ul><ul><li>20,000 staff distributed across 200+ offices worldwide </li></ul><ul><li>Current search tool does not allow staff to quickly finding relevant information </li></ul><ul><li>Information scattered in silos without common standards </li></ul><ul><li>Solution </li></ul><ul><li>Using Enterprise 2.0 to breakdown barriers for innovation and collaboration </li></ul>
    10. 11. <ul><li>Solution: MPK20 </li></ul><ul><li>A virtual 3D environment </li></ul><ul><li>Recreate the real-life interactions of an office </li></ul><ul><li>Giving workers the ability to move easily from one conversation to another in a collaborative online environment. </li></ul>Business Problem: More than 50% of SUN’s workforce is ‘remote’, and one of the major complaints is the quality of remote collaboration tools.
    11. 12. “ The interesting thing about IBM and Enterprise 2.0 is that IBM definitely eats their own dogfood “ - intelligententerprise.com <ul><li>Beehive </li></ul><ul><ul><li>Enterprise Facebook that IBM has developed for internal use </li></ul></ul><ul><ul><li>Gained 33,000 users in less than a year since internal release </li></ul></ul><ul><ul><li>Purely a social platform, not a work platform allow IBM employees to create social and personal connections </li></ul></ul><ul><li>Dogear </li></ul><ul><ul><li>Social bookmarking tool like Del.icio.us for the enterprise </li></ul></ul><ul><li>Fringe </li></ul><ul><ul><li>Internal FriendFeed to aggregate all of the internal and external information sources to provide some level of federated search </li></ul></ul>Productizing social networking tools: Lotus Connections It wraps five social networking technologies up into one integrated package
    12. 13. <ul><li>Nov. 2007 Serena Software requires its 900 employees to spend an hour each week on Facebook collaborating and sharing with employees, and recruiting potential employees </li></ul><ul><li>The company is also setting up an employees-only group on Facebook as an alternative corporate intranet. </li></ul><ul><li>The portal will be used to exchange documents, update corporate information , and share marketing videos. </li></ul>
    13. 14. “… I find myself at the intersection of two very exciting and significant shifts: Social Software : there is fast-building momentum and excitement around the power and potential of enterprise social software and business-purposed communities Design Thinking : there is a growing hunger (and need) for new ways to collaborate and routinely innovate. “ July 2008: CEO John Kembel launches his blog discussing Social software, Design thinking , and Business innovation
    14. 15. Cisco <ul><ul><li>Recent purchase of a social network design firm, Five Across. </li></ul></ul><ul><ul><li>The deal will give Cisco the technology to help large corporate clients create services resembling MySpace or YouTube to bring their customers together online, and share marketing videos. </li></ul></ul>
    15. 16. Benefits <ul><li>Create community </li></ul><ul><li>Talent management </li></ul><ul><li>Create synergy </li></ul><ul><li>Increase productivity </li></ul><ul><li>Feeling more engaged </li></ul><ul><li>Shortening the time to discover relevant information </li></ul><ul><li>Employee retention </li></ul><ul><ul><li>Employees feel more connected </li></ul></ul><ul><ul><li>Cost savings from less employee turnover </li></ul></ul><ul><ul><li>Retain younger worker </li></ul></ul>
    16. 17. Issues & Challenges <ul><li>Security </li></ul><ul><li>Clearly defined guidelines </li></ul><ul><li>Employees may feel their privacy is being violated </li></ul><ul><li>Fear of losing company culture </li></ul><ul><li>Resistance to change </li></ul><ul><li>Perception of a social networking site </li></ul><ul><li>Fear of employees spends too much time socializing using social networking tools </li></ul><ul><li>Insufficient and inexperienced community management </li></ul>

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